Preferred Garage Door

Fantastic service and very responsive

Garage door looks beautiful and have had no problems so far. They gave a good price and communication was great even after the job was done.

I highly recommend Kris at Preferred Garage Doors! My 30-year old garage door was breaking, and I needed it repaired or replaced. I really appreciated how Kris told me about both options, and helped guide my decision. I had matching single garage doors, so I was worried that the new one wouldn't match (since the company was no longer in business.) Kris adapted the top panels so they match perfectly. Kris worked quickly and efficiently. He cleaned up before he left. I really appreciate his professionalism.

It went well!

Very well!

Kris responded quickly, came to have a look at my door, secured it, and made sure I understood every step at all times. Great experience !

Great work, on yime

install went smoothly

Great! Chris was professional, efficient, thorough and courteous.

Everything went quickly from my initial phone call (TH 8-13-2020 Kris) to opening the broken manual roll-up door (Fri 8/14 Kris) to installing the new roll-up door with motor opener (Fri 8/21 Kris & Victor). Both Kris & Victor answered my questions and explained things well. Including - what work was required to open broken door, benefits of door with a motor opener, placement/location of motor in garage, how motor opener works (battery back-up, sensors) I am especially pleased with the molding that closes the gap between the door and the garage. The molding will help stop heavy rain from entering at the bottom and will keep dust & wind debris from entering at the top. The almond color of the door matches the garage trim perfectly (Kris suggestion). Victor cleaned up the area well. All this in spite of 100*F and high humidity for the area.

Quick, easy, and professional.

Work was done professionally, and included a tune up and check in in 45 days. Well done Kris!

The technician called me to ask if it was ok that he arrive early at our scheduled time--which is a rarity in my experience. He completed the work quickly and for the $39 amount quoted beforehand. There was no attempt at an upsell. I could not be more pleased with the experience and the garage door is so much quieter than it was before.

Great. He identified the problem right away, fixed it and was done. He also changed my code for me. He's a no nonsense person, very professional and I would have Kris back. AND, he was wearing a mask (so was I) and I really appreciated that. Thanks Kris.

Replaced wheels and bearings

Excellent. Rebecca and Rick were wonderful!!!!

Kris was great. We've used his services a couple of times in the past for a tune-up so we called him when our opener stopped closing properly. He just happened to be in the area when I called him today so he stopped in about 15 minutes later, quickly replaced the sensors in our opener (saved us from having to replace it), did a tune-up on the whole thing and programmed our openers. Great service and a really nice guy.

Showed up on time, gave recommendations, reasonable estimate for work, installed next day. Just the way we like it.

Fast and efficiently

Kris came an evaluated the problem and clearly explained why my garage opener wasn't working. After discussing replacement options, I decided to go with his suggestion -- he took care of the ordering and we scheduled date/time to remove/install the opener. Pricing was agreeable and installation went very well. Will call on Kris again, when needed.

Chris was prompt and efficient.

Excellent service, good price!

The service was more than excellent. I did a 5 star review but somehow was not posted. Thank you.

I am happy with the outcome. Victor showed up on time and was able to identify and fix the issue in seconds flat, all without any crazy up-sell for equipment we don't need (which is what happened to us when we used a different company for a previous issue).

I was impressed with everything about this experience except for the price. I was charged $440 for an opener I could have purchased online for $179. That's quite a mark up. I had no problem with the additional $120 installation charge.