Mosaic Home Improvement

Unethical, unprofessional, con artist who took our money and did not complete anything that was promised. Over 19,000 we are out of. Please beware Charlie Rushie is the owner of Mosaic. He was quite impressive with his detailed estimates and he appeared to be very knowledgeable with our project in design and building products. However, our experience has been nothing but a nightmare. He disappeared from project 2 times for long periods of time and with over $19,000 already given to him we requested that he come and finish the work that we paid him to do. After getting him to come back we greatly regretted that decision as well. He installed the sliding glass door with no hardware. All Framing is crooked and had to be redone by another contractor He did not pay the electrical contractor for work that was completed on our home He did not pay the plumbing contractor He did not pay the general contractor over 10 thousand dollars We paid to have a Tankless water heater installed and this was never installed He consistently ordered a lot of wrong parts. This was purely bait and switch. Also, ordered less quality of products to make as much money as he could even though we paid top dollar for high quality products. Made several attempts and change orders to increase the price Bathroom shower finish work had to be redone. All painting had to be redone. Using inferior subcontractors. All work that was completed by him and his company. Ordered and installed the wrong bathtub. We had to tear it out and install the new one. Basically, all work that we had hired him to do he hired inept and unqualified subcontractors to complete the work. All work had to be redone. All products and materials were of the lowest quality. Our main hope is that people will read this and stay far away from this con artist.

The sloppiest work I have ever seen!  I told him over and over how I wanted it done corectly, but he did not take any pride in his work. I got his name from a neighbor who is friends with him. The contractor he used is not qualified to do interior finish work and the framing he did had to be re done because it wasn't straight. I would never recommend him to anyone. He is not a licensed contractor and I'm sure he does not have any insurance.  A small job (two weeks tops he said) turned out to take three months. That was just the bathroom. He took a deposit on the bedroom of $3500.00 and didn't perform any work on it. He has yet to return our money. The bathroom we had to redo and repair at our own expense. All attempts to contact him have failed and he will not respond to us.