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Payless Bath Makeover

3.6(
12
)
Sink Installation, Garbage Disposal Installation, Laminate Wood or Stone Flooring - Install,

About us

STUCK AT HOME? Book your complimentary VIRTUAL Bathroom design session today from the comfort of your home with a live Design consultant! We are open and excited to help you. To view our Covid 19 safety policy https://paylessbathmakeover.com/covid-19/ As a family-owned, BBB A+ rated, licensed, bonded, and insured remodeling company, Payless Bath Makeover truly understands the value of every home. We work hard to transform bathrooms into elegant spaces, at an affordable price. Our bathroom specialists provide comprehensive bathroom remodeling services including, but not limited to, bathtub replacement, shower replacement, bath conversions, and barrier free showers. From the get-go, we take the inconvenience off of the outdated bathrooms and the extended process of a bath remodel. In just a day, your bathroom gets a total remodel, and it’ll look so good that taking baths / showers will be more exciting!

Business highlights

40 years of experience

Services we offer

Our bathroom specialists provide comprehensive bathroom remodeling services including, WALK In Tubs, and barrier free showers. From the get-go, and it'll look so good that taking baths / showers will be more exciting!, bath conversions, bathtub replacement, but not limited to, shower replacement, we take the inconvenience off of the outdated bathrooms and the extended process of a bath remodel. In just a day, your bathroom gets a total remodel

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.612 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
42%
4
17%
3
17%
2
8%
1
17%
Write a review
Showing 1-12 of 12 reviews
JEFFREY A.
Oct 2022
1.0
$1,700
Buyer, beware for Payless kitchen and bath It started from the salesman he promised me things. When that time came it never happened. So I wanted to put up security cameras where they will be remodeling my bathroom because at this point I don't trust him. The first installers that came out had an issue with the cameras I told them I wanted to protect myself and my property. They called their office and talk to a supervisor and the supervisor told me if I don't take the cameras down they will put a lien on my property. So we argue back-and-forth back-and-forth and I said OK fine i'll take them down. At this point I just want it to be over with. The second crew that came out did the demo. They had an issue with the plumbing had to be fixed. Time has passed to do their scheduling and all the doctors appointments I had. The third crew that came out very nice Young kids. "They work their *** off" I felt so bad for them because I had to educate them on certain things. One major mistake that they did was put 2. p-traps and they didnt compact the dirt and lay concrete. But it was too late they already glued the shower pan down. I had them pull everything back up for me to inspect it. When they pull the shower pan up it got damaged. I told them I'm not gonna except the shower pan because beginning of this process they said it was a special custom shower pan. The coordinators taken care of this issue I asked her multiple times that I want a new shower pan she said that's fine. Two week has passed and they said the shower pan is new. When the fourth installer that came out I told them about the shower pan. Well just say they lied to me again it was the original shower pan all they did was sprayed foam on the and the foam was still wet. I don't mind waiting 8 to 12 weeks I waited this long.
Neil J.
Aug 2020
2.0
$10,000
The guy who came out to do the estimate and measuring apparently messed up because he ordered the wrong stuff. They had to re-order a bunch of stuff and it took twice as long to get it. Then it still wasn't right after installation so they had to do a bunch of extra "custom" work to keep the water from leaking out all over the floor. They finally did make it all right and it works fine now, but the bathroom was out of service for over two months until they were finished. During the process, I had to keep following up with them to try to get resolution. I feel that their communications could improve a little bit as well.
Jody W.
May 2020
5.0
Yes, I recommend this pro
They were great, on time, clean and my bathroom looks amazing! I would use them again and recommend them to my friends and family!
Response from Payless Bath Makeover

"Thank you for your review [Member Name Removed]. We are very pleased that you feel so good about the whole process that you would take the time to write this and to refer us. Thank you again, and we hope you and your family are enjoying your new Bath makeover."

Susan W.
Apr 2020
1.0
Terrible. I hired them because they promised to deliver in three days as they advertise. That never happened. It took them three weeks, I only have one bath so I needed to go to my niece's place (20 miles away), thought that was too far, I ended up taking showers in the garage. I paid another company to fix my toilet bowl because after they added the new wall, the toilet needs to be moved. I was never given any credit for paying another $1000 to have my toilet moved. Paid them in full, $14,000 for a very lousy job, and this is only the shower and the wall, no new counter top, no new toilet. Very good with marketing but not with delivery. I will never recommend them. Be careful what they promise you for. They have subcontractors who do the job and will tell you they are just doing as told and of course, for how much they were paid for. They promised three-day delivery only to be told by the subcontractors that it is not possible because the layout was not the standard three-day work. WTH? Made me cry. It is sad that I have to see this everyday and regret it everyday. Fourteen thousand, I am embarrassed to let my family and friends know that I paid too much for such an experience.
Kristine A.
Apr 2020
5.0
Yes, I recommend this pro
$10,000
It went pretty smooth. It only took for two days, which I like it. They were fast. They took care the damage in my bathroom straightaway.
Response from Payless Bath Makeover

"Thank you for your review [Member Name Removed], we are glad you like it. We also LOVE referrals. Hope to hear from your friends and family , so we can make them happy with their Bath Makeovers also. Take care."

Mike S.
Apr 2020
3.0
$20,000
The workers were good. The problem with was that pay less, they didn't disclose that they were not a construction company. They were just a part of the construct. They left home owner to look for the other contractors to do other job.
Response from Payless Bath Makeover

"Thank you [Member Name Removed]for your review. We are glad that you liked our Workers/Installers. We strive to have our clients happy and informed regarding all aspects of their project. We completely itemize your contract prior to starting your project and get your sign off so that you will have full knowledge of the scope of work.. Please give us a call so we can review any misunderstanding there may be. We want to make sure you are happy.."

Dalal S.
Apr 2020
5.0
Yes, I recommend this pro
They were great. They did a great job. I liked what they did.
Response from Payless Bath Makeover

"Thank you for your review. We are very pleased that enjoyed our whole process. Please send us your referrals. We will treat them with great care and service also."

Beth K.
Apr 2020
5.0
Yes, I recommend this pro
It was very good. They were excellent. They were one of the best installer I had.
Response from Payless Bath Makeover

"Thank you for your review. We are very pleased that you had such a great experience. We love Referrals, as we would love to help your family and friends also. Thanks again.."

Billy G.
Apr 2020
4.0
He was excellent and worked from 8 to 5. I did fall twice as it is ripley on the bottom. I put a rubber mat in there and it is better now. I paid $13,000 and I feel like I paid too much, but the work was well done.
Response from Payless Bath Makeover

"Thank you for your review. We are thankful that you love our workmanship. Please take care. And thank you again for your business."

Teri M.
Apr 2020
4.0
Yes, I recommend this pro
They are fine.
Response from Payless Bath Makeover

"Thank you for your review. Please let us know if you have any family or friends that would like any of our services. We LOVE referrals. Thank you for your business."

Kym T.
Apr 2020
3.0
They REALLY overcharge you for what they do. I will take the blame for this as I should have sought more offers. They don’t even paint. The shower size I paid for was not the size they installed. I had to hire 2 more services to complete my bathroom.
Response from Payless Bath Makeover

"Thank you for taking the time to write a review. Please contact us right away to review your purchase order so we can make sure you received everything we both agreed to, we always do our best to be clear on the services we provide. Again, please give us a call to review."

Dawn F.
Apr 2020
5.0
Yes, I recommend this pro
$16,500
Went great. They did an amazing job. I highly recommend
Response from Payless Bath Makeover

"Thank you for taking the time to do this great review. We are very pleased that everything went great. We love referrals, please let your family and friends know we can help them also.."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Payless Bath Makeover is currently rated 3.6 overall out of 5.
Payless Bath Makeover accepts the following forms of payment: CreditCard
Yes, Payless Bath Makeover offers free project estimates.
No, Payless Bath Makeover does not offer eco-friendly accreditations.
No, Payless Bath Makeover does not offer a senior discount.
No, Payless Bath Makeover does not offer emergency services.
No, Payless Bath Makeover does not offer warranties.

Contact Information

3614 San Fernando Rd, Glendale, CA 91204

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