After waiting for 3 months for coffee table, I requested a refund. I was told that due to length of time that they could not refund credit card and would have to mail a check. 'Rob' at HiRise requested an email with my address to send the check to. After waiting another 8-9 weeks and no check, I sent repeated emails to 'Rob' with no response. (All correspond in regards to this matter have been thru email and yes I have copies of everything) . I finally called the phone num shown on website in last ditch effort to avoid hassle of small claims court. I explained my situation to woman on phone and then got transferred to Another women whose foreign accent made any communication impossible (NOT a very good dodging tactic as most people are aware companies do this to frustrate you in order for you to give up). I however, chose to contact Angie's List before filing in small claims and then using any and all social media to 'advertise' my experience with this company.
Description of Work: Delivered and assembled living room furniture consisting of sofa, loves eat and chair. 389.00 coffee table I also ordered was out of stock and was never delivered.
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Service Categories
Furniture - Sales
FAQ
Hirise Furniture - Glendale is currently rated 1 overall out of 5.
No, Hirise Furniture - Glendale does not offer free project estimates.
No, Hirise Furniture - Glendale does not offer eco-friendly accreditations.
No, Hirise Furniture - Glendale does not offer a senior discount.
No, Hirise Furniture - Glendale does not offer emergency services.
No, Hirise Furniture - Glendale does not offer warranties.
Hirise Furniture - Glendale offers the following services: Furniture retailing.