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Services we offer
Local and long-distance voice, broadband internet, mobile, blackberry, broadband laptop access, voicemail, email, web hosting, fax-to-email, data backup, file-sharing & virtual private networking.
Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Kevin C.
Dec 2010
Landline Phone Service, Internet Service
Ever since we started using Cbeyond, we?ve been experiencing series of problems. The phone keeps cutting in and out, the internet drops at every 10 minute interval. We?ve been their customer since October and the longest we?ve gone so far without any problems is 3 days. Yes 3 DAYS. Every time we call them, the hold time is usually 20 minutes, and the only thing they can say is, ?I will call our tech support.? When we sign the contract, what the sales rep. Paula promised was that they would provide excellent service. So far we haven?t gotten anything that is even close to service, if NO service at all. They never follow up, and can?t seem to keep their promises. Our business is now dealing with a significant profit loss and many angry customers because of Cbeyond. In order to return phone calls from our customers and to make up for the loss, now we have to open our office on weekends. We are currently seeking legal action in order to rescind the contract and for a full reimbursement for the amount we had to pay for their services. If you are a business owner and are looking for a service provider for your business, stay away from Cbeyond.
Licensing
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FAQ
Cbeyond is currently rated 1.0 overall out of 5.
No, Cbeyond does not offer free project estimates.
No, Cbeyond does not offer eco-friendly accreditations.
No, Cbeyond does not offer a senior discount.
No, Cbeyond does not offer emergency services.
No, Cbeyond does not offer warranties.
Cbeyond offers the following services: Local and long-distance voice, broadband internet, mobile, blackberry, broadband laptop access, voicemail, email, web hosting, fax-to-email, data backup, file-sharing & virtual private networking.