Christopher Carranza's Piano Service

5.0(
25
)

About us

With decades of experience, I have learned that the only acceptable standard is perfection. Don't accept less than the best, call me in Garden Grove today!

Business highlights

49 years of experience

Services we offer

Piano Rebuilding, Piano Restoration, Piano Sales & Piano Appraisals, Piano Service, Piano Tuning, Pianos, Used Pianos

Reviews
5.025 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
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Showing 1-25 of 25 reviews
Seth H.
Dec 2015
5.0
Yes, I recommend this pro
unknown
Jay C.
Oct 2015
5.0
Yes, I recommend this pro
$120
.
Heather K.
Sep 2015
5.0
Yes, I recommend this pro
$150
unknown
Lilla R.
Jul 2015
5.0
Yes, I recommend this pro
Service was great, Trustworthy, Honest, Prices are fair, Will tell you the exact problem and fix it. Advised the amt of work needed to be done. Knows his business. Can give a honest appraisal.
John A.
Mar 2015
5.0
Yes, I recommend this pro
$145
Chris showed up on time, was neat, lively and engaging. He's very knowledgeable and shared some tuning nuances with me - very interesting. As much an art as a science. Our piano had not been tuned well the last time. Chris showed me how some strings were flat, others sharp, particularly in the higher octaves. The sound was tons better and we could hear the difference immediately. We now love our piano even more. I recommend him unreservedly. The only mild negative was that the tuning took longer than we thought, which might have been an issue if one of us hadn't been able to stay home. I think it must have taken an hour or so, but I'm glad he took his time to get it right. I thought the price was reasonable given the amount of adjustment required and the quality of Chris' work.
Adam K.
Feb 2015
1.0
Yes, I recommend this pro
We set an appointment but he never even showed up! He was very difficult to deal with, and unreliable.he sent me a message saying he was on his way to the appointment, but then never showed up because he got angry that I did not respond to that message. Didn't realize there was even a questionnaire! Also, I asked them to quote a price and he ignored my request.
Response from Christopher Carranza's Piano Service

"I feel that this review is very unfair. The customer emailed me on Tues for emergency tuning needed four days later (on Sat, my day off). I Accommodated him anyway (since I go out of my way for Angie's list customers), but I requested his phone number FOUR TIMES. He never provided it. I Emailed him TWICE on appointed day for confirmation that we were still on (I did not wish to drive from Orange County to LA County to discover whether the appointment was on or not since he had NOT RESPONDED to my last Email Tuesday night. "Foot messenger" is not a practical, time efficient or necessary communication form in the 21st century. I got NO response to my 2 Emails Saturday morning and of course NO response to any of my 4 phone number requests. ANY RESPONSE would have eliminated all ambiguity, questions or doubt. Until today, this has always been standard, common, courteous, Customer/Contractor procedure for ALL of my 40 years in business! ONLY after seeing his review and Emailing him did he make it clear that it was his policy NEVER to give out his PHONE NUMBER. Had he HONESTLY stated that from the beginning, I would not have been so gracious in accommodating his Last Minute request on my DAY OFF. My 5 years of Stellar Straight A reviews speak volumes about my contentious, proficient, good natured work ethic I believe his review to be unfair, unkind, unreasonable and most of all UNTRUE!"

Ellen R.
Jan 2015
5.0
Yes, I recommend this pro
$185
Very professional and pleasant. He is allergic to cats but came prepared with a mask and didn't seem to mind.  Complimented me on the condition of the piano since it has been moved twice, this last time was across country. Very pleased !!
Tad S.
Oct 2014
5.0
Yes, I recommend this pro
I followed his advice and it worked great. He definitely knows his line of work. Thank you again!
Duane Y.
Oct 2014
5.0
Yes, I recommend this pro
$250
Mr. Carranza evaluated our Steinway B grand piano in detail. He presented us with an honest review of its condition. He told us the facts about this 90 year old classic, and gave us options for repair and maintenance. He answered questions as we made decisions on how to proceed. He has had much experience with Steinways and other outstanding pianos. I will use his services again when the need arises. Excellent!
David H.
Aug 2014
5.0
Yes, I recommend this pro
$265
Chris showed up on time and tuned the piano twice with about 30 minutes in between. He really knows his stuff!
Joe G.
Jun 2014
5.0
Yes, I recommend this pro
$250
unknown
BEVERLY B.
Mar 2014
5.0
Yes, I recommend this pro
$250
Chris arrived at the agred upon time and went right to work. My piano is an electric player and I had figured I was only going to get a tuning and that no one would get the player working again (at least for a decent price). So I had decided to just get it tuned. Chris not only tuned the piano, but was able to figure out what the problem was with my player. WOW! What a wonderful surprise and for a very reasonable price. I would highly recommend for your piano tuning and repair needs. I will definitely use him again!
Jesse T.
Aug 2013
5.0
Yes, I recommend this pro
$300
Excellent service, expert repair and tuning. Could not be more satisfied. Extremely courteous and friendly.
Response from Christopher Carranza's Piano Service

"Thank you [member name removed]: Was a real pleasure meeting & chatting with [member name removed]. She has a one in a million, lively personality!"

Mitzi O.
Aug 2013
5.0
Yes, I recommend this pro
$235
He did a very good job on the piano, and also a very good job explaining how and why he did what he did. We will use him again.
Response from Christopher Carranza's Piano Service

"Thank you (removed member name). It was a pleasure meeting you & finding that we both know LeRoy & Kenzo. Small World!"

Suzanne S.
Aug 2013
5.0
Yes, I recommend this pro
$240
My piano is a Steinway (Aeolian Duo-Art) grand piano that has been in our family for 80 years. It had not been tuned in several years and also had a broken string, so I was looking for a piano tuner that specialized in Steinway pianos. I selected Christopher Carranza because he had excellent Angie's List reviews (and top reviews on other www review sites) and his web site confirmed his qualifications for working on Steinways. He arrived right on time and with the necessary equipment to complete the job in one visit. He was very neat and clean and friendly, but also very professional and after a few questions got right to work fixing the broken string and tuning the piano. He also went and quot;above the call of dutyand quot; to try and locate the and quot;Steinwayand quot; serial number of the piano because I had told him I had not been able to find it. He removed several pieces where the serial number might be located in a hidden spot, but, it still could not be found. He then called his business partner and learned that my particular (Aeolian/Steinway) piano most likely did not have the typical number but instead probably had the Aeolian 4-digit number (which Christopher had found in several places). He wrote he number down and gave it to me and suggested the next step might be to follow-up with a call to Steinway. He put everything back together and then played a nice little tune to demonstrate the and quot;fixand quot; was done. I thought his cost was very reasonable as he was working on the piano for several hours.
Response from Christopher Carranza's Piano Service

"Hi [member name removed]: Thank you so much for taking the time to write such a kind review."

Clovis D.
Jul 2013
5.0
Yes, I recommend this pro
$580
He was very good. He knew what he was doing and he did a good job. He didn't mess around and got right to it. I thought it was a little pricey, but I was happy with the service.
Response from Christopher Carranza's Piano Service

"Thank you for the positive review."

Sabina K.
May 2013
5.0
Yes, I recommend this pro
$300
as above
Paul B.
May 2013
5.0
Yes, I recommend this pro
$125
Chris is a great guy and very professional. I needed to find a piano tuner since my recent move to Long Beach and Angie's List came through for me again. I chose Chris because he had received a number of very favorable reviews from other Angie's List members. After seeing Chris' excellent work and spending some time with him, I completely agree with all the reviews and I give him an A+ across the board!
Response from Christopher Carranza's Piano Service

"Hi (deleted member name): Thank you very much for the kind words and favorable review."

David O.
Mar 2013
5.0
Yes, I recommend this pro
$150
He was able to fit us in the next business day after we requested his services. I was not home when he was there, my wife was, but he was fun to work with and explained clearly what he was doing. He later called me to discuss his work and make his recommendations and observations.
He was affable, knowledgeable, and we plan to use him next time we need a tech.
Response from Christopher Carranza's Piano Service

"Hi (deleted member name): Thank you very much for the kind words and favorable review."

Drew G.
Mar 2013
5.0
Yes, I recommend this pro
$150
Chris completed the appraisal on a very timely basis -- and provided the appraisal via email and snail mail. It passed muster with my CPA, and my former employer who signed off on the IRS form 8283. I would definitely utilize Chris Carranza Piano Services again.
Response from Christopher Carranza's Piano Service

"Hi (deleted member name): Thank you very much for the kind words and favorable review."

Darin J.
Jan 2013
5.0
Yes, I recommend this pro
$125
Chris was great - highly recommended. We have a 9' grand piano that had recently broken a string, and it was also in need of a regular tuning. I wanted to have it done on fairly short notice, and because of our schedule it could only be done on a weekend. Even though it was a busy time around the holidays, Chris was able to schedule the job on a Saturday 3 days before Christmas. He showed up on time and did an excellent job at a very reasonable price. Very knowledgeable and professional, but also casual and friendly. We will use his service regularly from now on.
Response from Christopher Carranza's Piano Service

"hi (deleted member name): Thank you very much for the kind words and favorable review."

James S.
Dec 2012
5.0
Yes, I recommend this pro
$195
Our piano sounds better then new, the tuning corrected everything. He is totally qualified for the tuning, and is also a great piano player as well. His fast, courteous service on very short notice was greatly appreciated. We would not hesitate in recommending Mr. Carranza.ything.
Response from Christopher Carranza's Piano Service

"Hi (deleted member name): I just figured out how to find Angies list page. Thank you very much for the kind words and favorable review."

David D.
Dec 2012
5.0
Yes, I recommend this pro
$215
Christopher was professional on the phone discussed what it would likely cost and what would be required for a piano which hadn't been tuned in a while (double tuning). He indicated that it would cost $195 (which was accurate).
I was able to schedule him during my lunch hour within the week (big plus) and he indicated that he could be at my home within a half hour window (which he was). He did a fine job, making sure I was clear on what he was doing and what would be involved. I would definitely recommend him and use him again.


Lisa O.
Oct 2012
5.0
Yes, I recommend this pro
$120
Excellent service. We live close to the ocean and Mr. Carranza has offered to come by again soon to make sure everything is still in tune at no charge.
Lauralee H.
Jul 2011
5.0
Yes, I recommend this pro
$250

Mr. Carranza is very personable and knowledgeable about pianos. The visits were pleasant - I would recommend him.

Licensing

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FAQ

Christopher Carranza's Piano Service is currently rated 5.0 overall out of 5.
No, Christopher Carranza's Piano Service does not offer free project estimates.
No, Christopher Carranza's Piano Service does not offer eco-friendly accreditations.
No, Christopher Carranza's Piano Service does not offer a senior discount.
No, Christopher Carranza's Piano Service does not offer emergency services.
No, Christopher Carranza's Piano Service does not offer warranties.

Contact Information

9621 Adeline Ave, Garden Grove, CA 92841

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