Master's Touch Carpet Care
About us
We are.... * Locally owned & operated * Brent & Teri King – the owners who will be doing the cleaning on EVERY job * Better Business Bureau A+ rating * 2012, 2013, 2014 & 2015 Angie’s List Super Service Award for Carpet & cleaning * Carpet & Rug Institute Seal of Approval Service Provider – www.carpet-rug.org * IICRC Certified Technician for Carpet, Leather, Stone & Ceramic Tile cleaning – Reg. No 87564 * Textile Pro Certified Firm for Area Rug & Upholstery cleaning – www.rugcleanerinfo.com * Specialists in Fine Fabric Care – Preserving the Value of Fine Home Furnishings - We use…. * Green Seal Certified cleaning solutions – www.greenseal.org * EPA/Dfe approved cleaning solutions – www.epa.gov/dfe * An EPA approved deodorizer, sanitizer & hospital approved disinfectant – EPA Reg. No 84683-3
Business highlights
Services we offer
Carpet Cleaning, Carpet Protectant, Grout Cleaning, Leather, Oriental Rug Cleaning, Pet Urine and Odor Removal, Specialists in Fine Fabric Care – Preserving the Value of Fine Home Furnishings, Stone Cleaning, Tile Cleaning, Upholstery Cleaning, Upholstery Protectant., Wood Floor Preservation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 0% |
Pros: Courteous and friendly
Professional in every aspect from start to finish
Scheduling was easy
Punctual
Focused on work to be done
They were well within the time estimate given
Knowledgeable on service to be provided and able to answer my questions
The person that explains the work is the same person that actually does the work
I was very comfortable leaving them in my home.
Brent and Teri made sure I was satisfied with the work before they left
I will highly recommend Master's Touch.
I was particularly impressed with how well the upholstered furniture was cleaned. There is a cleaning code under the cushion which says to only use solvents when cleaning. Masters Touch assured me that they've cleaned that type of furniture before without using solvents and the results were great. Really, the carpets and tile turned out really nice as well.
The only issue, and it certainly affected them more than it did me, was that their equipment broke down just as they started to clean the carpets (after the floors and furniture were cleaned). Masters Touch said they would come back to finish the job as soon as they fixed the broken part and had an opening in their schedule which ended up being the following Monday. They even extended me an additional discount due to the inconvenience.
I'd like to think our house wasn't exceptionally dirty but there was definitely a noticeable improvement in cleanliness. If you have tile floors, carpeting, and upholstered furniture, and you haven't had it professionally cleaned, you will be impressed if you have Masters Touch Carpet Care do the work.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.