CARROLL-DAVID DISTRIBUTING INC

unknown

Repair cost was reasonable and gals that took in repair were nice. Went to pick up the repair and I didn't notice until I was loading in my truck after I paid that the bad wheel mechanism had not been replaced. Took inside and some man came over and said the only way to proceed was to use it with 3 wheels instead of 4 because they don't carry that size wheel anymore. I told him I was not happy and having purchased the door from him around a year ago, now I have to use on three wheels. He then said something about he couldn't guarantee against abuse. I gave up then. I would expect this level of service from a big box store.

They came when scheduled and worked for several hours getting the old windows out and the new ones in and working perfectly. They even cleaned the windows inside/and outside sides around the windows they replaced. Great service, and would use them again.

Service person called ahead. Arrived within stated time window. Worked efficiently and quickly. Did extra clean-up and lubrication. Had pleasant manner.

Everything went very well. They were very prompt, clean, and efficient. The job went very smoothly.