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Vero's Facilities & Maintenance

Founded 1990 • With Angi since October 2009

3.4

(5) Verified Reviews

Business Details

Phone Number

Address

43185 Osgood Rd

Fremont, CA 94539

Description

See website for additional services offered.

Verified Reviews

A few reviews for this pro...
MIKE L.
1.0
06/16/2010
As they didn't show up at all, it didn't go at all.
Description of Work
Called to get estimate for a post re-modeling clean up. Arranged for them to come to the site and provide estimate. They did no show up. No phone call, no further contact at all. Did not bother to follow up.
Category
house cleaning

Service Provider Response

I believe there might be a confusion here. There has never been an estimate scheduled for any customer with the name of Mike Lee. We take all of our estimates very seriously. Any job big or small is of great value to us here at Vero's Facilities & Maintenance. If ever an estimate has to be rescheduled a call will be made to inform the customer along with a confirmation number. If customer can provide the confirmation number given upon scheduling the estimate, all services needed will be provided at NO COST. Otherwise we will be more than happy to schedule a free estimate if services are still needed. Thank you,
Grace S.
3.0
06/14/2010
Vero came for estimate a day after I called, which was very good. She took notes of the condition of the condo and wrote down what needs to be cleaned (all my requests). When you hire a cleaner for a move out service, you expect the result to be spotless, just like when you see an empty apartment for rent. This was not the case. So I got to the condo in the afternoon (they came in the morning, I dropped off the key a day before), the windows were very clean, however the crew didn't clean up the debris below the windows all over the condo (the carpet was just cleaned by another company the day before). When I go to the kitchen, the stove was cleaned well, but the fridge and the dishwasher were not (seems they were left untouched). And the inside cabinets weren't cleaned either. The crew just clean the cabinets' doors (they clean them well though) Then, I checked the closets, none of them were cleaned, including the washer/dryer closet. Then I checked the bathrooms, they were cleaned well. So I wrote an email telling them about my findings (everything minus the fridge and the dishwasher), and the next day I got a call from them and they scheduled a recleaning. After the recleaning, when I checked, the debris under the windows were gone, clean. They cleaned the closets a bit but the inside of the kitchen cabinets were still left untouched (I specifically wrote on the email about this). I decided to leave it this time simply because I dont want to waste time scheduling another appointment. Afterall, it's take less time for me to clean the cabinets myself.
Description of Work
We had a move out service done in our 2bd/2ba condo after our tenant moved out. Basically it was cleaning all windows (without the blinds), cleaning the kitchen including all appliances and inside cabinets, and cleaning both bathrooms and all closets.
Category
house cleaning
H. Paul H.
2.0
05/18/2010
They were an hour late and didn't bother calling to let me know that they'd be late. I called the main number and found that they were on the way but having trouble finding the place. I had to tell them to re-clean a toilet. They didn't vacuum under furniture. They didn't bother dusting anything over eye level. They didn't dust around or under objects. Their mopping job was very disappointing leaving some spots that had been there beforehand. In short, if I had spent two hours cleaning the house myself, it would have been significantly cleaner. Pretty sad considering they sent three people. A little background. I got a groupon for two hours service from three professional cleaners. It cost me $45 which is supposedly 1/3 the normal costs. I feel that I almost got my money's worth. If I had paid full price I'd be demanding a refund.
Description of Work
General housecleaning. Vacuuming, mopping, toilet cleaning, dusting, cleaning counters, etc.
Category
house cleaning
Yvonne S.
5.0
12/12/2009
They do commercial and residential cleaning. Their price is good. They are very responsive. They have been late 3 times, so it is hard to say about their professionalism. On the phone and when I talk to them, they are very nice. I am going to try out them for a while in the future.
Description of Work
I use Vero's Facilities & Maintenance Services. They did housecleaning 1 week ago.
Category
house cleaning
Jossette C.
4.0
10/23/2009
Good housecleaning service. If they don't do it right the first time they will come back and clean it again to make sure you are satisfied and always checking in with their customers. They require a little managing on the client's end but their competitive rates and responsiveness to the customer's needs make up for it. VERY trustworthy and felt safe with having them in my house.
Description of Work
Cleaned house: dusted furniture, washed floors, bathrooms, etc.
Category
house cleaning, floor cleaning

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Commercial & Residential Janitorial, maid services, house cleaning, carpet cleaning, upholstery cleaning, floor care, stripping and waxing. Window washing, pressure washing, hauling, painting and gutter cleaning.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Vero's Facilities & Maintenance

    How is Vero's Facilities & Maintenance overall rated?

    Vero's Facilities & Maintenance is currently rated 3.4 overall out of 5.

    What payment options does Vero's Facilities & Maintenance provide

    Vero's Facilities & Maintenance accepts the following forms of payment: Check

    Does Vero's Facilities & Maintenance offer free estimates?

    Yes, Vero's Facilities & Maintenance offers free project estimates.

    Does Vero's Facilities & Maintenance offer eco-friendly accreditations?

    No, Vero's Facilities & Maintenance does not offer eco-friendly accreditations.

    Does Vero's Facilities & Maintenance offer a senior discount?

    No, Vero's Facilities & Maintenance does not offer a senior discount.

    Does Vero's Facilities & Maintenance offer emergency services?

    Yes, Vero's Facilities & Maintenance offers emergency services.

    Are warranties offered by Vero's Facilities & Maintenance?

    Yes, Vero's Facilities & Maintenance offers warranties.

    What services does Vero's Facilities & Maintenance offer?

    Vero's Facilities & Maintenance offers the following services: Commercial & Residential Janitorial, maid services, house cleaning, carpet cleaning, upholstery cleaning, floor care, stripping and waxing. Window washing, pressure washing, hauling, painting and gutter cleaning.