All Bay Restoration Company Inc

This was terrible experience from start to finish. Not that the project is even finished yet... The job started smoothly enough. Shane Burdick removed our doors on November 30th, 2012 and took them back to his shop for stripping. Not long after, he explained that they were short on labor, and with the holidays, he wouldn't be able to return them and begin the sanding of cabinet frames until after Christmas. Even though we have a 1 year old child attacking our cabinet contents (no doors to hide goodies), we relented. What else could we do, he had our doors!!! On approximately January 3rd, we had not been contacted, so we called to schedule the frame sanding and cabinet door installation. The next 14 days are a blur of scheduling, rescheduling, cancelled and missed appointments- all on account of Shane Burdick of All Bay Restoration. Ultimately, he showed up on approximately 01-17-2013, sanded our cabinets, then left our kitchen a labyrinth of plastic drop cloths splattered with dust and paint stripping compound for days. When asked when he was to reinstall our long lost cabinet doors, he explained, that he hadn't started them yet........he took them six weeks prior!!! Another 10 days of scheduling, late cancellations and missed work dates ensued. I heard every excuse in the book. Shane either has the worst luck, or he lied at least a few times. Finally on January 27th of 2013, after much arm twisting, he turned up-- 2 h late-- with my doors. Not long after, he tried to convince me that a late installation was MY preference. Sorry Shane, you're no Jedi Knight and I'm not weak minded. 9 h later, at least 2 of which was spent going to and from Home Depot, a sloppy unfinished job was the result. I politely asked that a few things be touched up. He reluctantly fixed them. At one point I heard him mock me under his breath. Not long after, with a long list of untainted, uneven wood and touch ups to go, he explained that the stain would need 2 weeks to cure before he could finish the job. Fine Shane. You're the expert. Whatever it takes. A week later, I check my credit card to find out that All Bay Restoration had charged the 30% due upon delivery of the cabinet doors, and the 30% due upon job completion. Moreover, this charged was placed on January 4th........more than 3 weeks before the doors were even delivered. I e-mailed Shane (nobody picks up the phone at All Bay), and he insisted that the job WAS complete, making no mention of the credit card fraud......Long story short, I'm disputing the final 30% and All Bay is challenging my dispute. IN SUMMARY--- STAY AWAY FROM ALL BAY. (P.S. I understand they are changing their name to "Fresh Start"... fresh start, for who?)