Optimum First Mortgage

Very shady deals by Optimum First Inc. I submitted my tons of documents for Refi on 2 properties to Tiffany , She has provided me rate lock with Loan Estimate. My credit card was charged for $600 + $600 Total $1200 for appraisal fees. At the end the loan was denied.

This refi was initiated in mid-January and I got the loan on Feb. 22nd 2013. it was through the Harp II program that allows home owners to refinance their mortgages at a lower interest rate, even if you owe more than the house is worth. The representative from Optimum First Mortgage that I worked with was always courteous and informative, very professional and always patient--I had many questions, and frankly, didn't believe a refi on my home was even possible. But Mr. Chase got me through it and it turned out to be much less stressful than I ever thought it could be. Phone calls and texts to him were always returned quickly. I got a much lower rate on my new mortgage and will be saving several thousand dollars a year. And, btw, my original loan was a sub-prime and quot;interest onlyand quot; loan, that I thought I would be stuck with for at least ten years. Now I've got a conventional, 30 yr fixed mortgage and it feels great! If you are thinking about refinancing but aren't sure if you qualify, I recommend you call this company.

We had conversations in the past on refinancing, but Tim did not have a lender who would work with a condo and we were only interested in a no cost refinance. When he found a lender, Tim called me back (maybe 6 months later) and we began the process to refinance. We had to advance money for an appraisal, but would be reimbursed at the close of escrow. The escrow process also went smoothly; Tim answered every question or concern that came up and always responded promptly. And the refund check arrived as promised. We were very satisfied with the process and the outcome.

They first said no point, no fees, no costs. They misrepresented the mortgage. They sold it to me as a mortgage that I could refinance at any time to a lower rate. They also told us what was the appropriate time would be to make that change. But when I did want to refinance, they told me the rates had dropped and it wouldn't be beneficial to me anymore. They sent me an appraiser that cost me $400 and wouldn't give me a loan. They're smooth talkers and that's about it. They don't follow through with what they've promised.