We have central air conditioning and heating. We have a 3-ton unit outside that is basically the and quot;central huband quot; for this house when it comes to getting the house cool during the summer or warming the house up during the winter. Our home owners insurance American Home Shield tried to send us two different people/and quot;so-called businessesand quot; (who were not companies at all, were both located more than an hour or more away from our house, and had awful reviews) to our house. We declined and suggested to AHS that we would like the same great company that had come out a few years back to our house called Brownies. We had a broken heating then. Turned out Brownies was no longer around and we were sadden. AHS said they had a great company, close by us (10-15 mins away) who had great reviews, reputation, and experience who's name was Bradley Mechanical. We were happy with the choice. After talking with personnel at Bradley Mechanical to set up an appointment, the company I was always wondering about, Brownies, was some how brought up in our conversation. Turns out Brownies did not go away, but changed names due to a merger. You have no idea how excited my family and I were. All the same great employees came over to Bradley Mechanical and the tech that came to our house this morning, David, is the very same tech that came to our house a few years back and replaced our and quot;Hamster Wheeland quot; which is part of the heating system. We were very happy to see a familiar face because we knew he's a true professional, explained everything he was doing, very knowledgeable, very patient with us when we had questions, did not rush when he was looking over EVERYTHING. With all the wires, gadgets, vents, and electricity running through the AC/heatin unit, it was a good reminder from our tech (David), not to attempt to fix or touch anything ourselves because of the voltage. I can honestly say there are people I know that try to and quot;fixand quot; electrical problems themselves (including myself), but its a good reminder to always let a professionals do what they do best when it comes to fixing air conditions and/or heaters. Our service fee that we paid is a one time service fee of $75.00 which is a great deal considering that it covers ALL repairs, replacements, fixes, calls, etc for one year with Bradley Mechanical. Our tech was right on time...on the dot! Very professional, had the company logo on his vehicle which made it easy to identify, he had a the company shirt on which also made him identifiable when he came to the door. We felt very at ease letting our tech into our home and work on the 3-ton unit. I would highly recommend this company and I would recommend all techs that are sent to you from Bradley Mechanical. Its hard to find those good old USA companies who's employees have such passion and work experience. You cant find that anymore, but with Bradley Mechanical absolutely 100% positive. I am happy, my family is happy, and mostly our house is happy.
