Default business cover photo

BARTWOOD CONSTRUCTION INC

About us

INSURANCE RESTORATION SPECIALISTS For more than 30 years, Bartwood Construction has been a premier leader in the insurance restoration industry. Dedicated to meeting the varied needs of insurance companies and property owners, Bartwood is ready to assist with all aspects of flood, fire and wind damage insurance claims throughout all of Orange County and portions of Los Angeles, Riverside and San Bernardino Counties. With our 30,000 sq. ft. facility and more than 100 employees, Bartwood quickly and efficiently provides 24/7 emergency drydown services, damage estimates, contents/personal property restoration, art restoration, an in-house flooring specialist and full structural repairs for insurance claims of all sizes. Whether your home, business or personal property has been damaged by water, fire, wind or other peril, Bartwood is prepared to repair the smallest water leak to the largest whole house loss. With integrity as our number one core value, you can trust that out team’s mission is to work diligently to complete your project correctly, on time and on budget.

Business highlights

Emergency services offered
44 years of experience

Services we offer

24/7 Emergency Services (drydowns, Art Restoration, Construction, Contents Restoration, Fire/Smoke Damage Restoration, Insurance Claims, Structural Repairs, Water Damage Restoration, board-ups, etc.)

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
0%
2
0%
1
10%
Showing 1-10 of 10 reviews
Marc C.
Jun 2017
5.0
Yes, I recommend this pro
$20,000
Excellent quality of workmanship and materials. Mike and crew stuck with it until everything was to our satisfaction and even provided a few small extras to make the whole look right. It was difficult to coordinate all of the work so, at times, it seemed like things lingered but any delays were worth the outcomes.

Gregory A.
Jun 2015
5.0
Yes, I recommend this pro
unknown

Jane R.
Jul 2014
5.0
Yes, I recommend this pro

See above.



Ben K.
Jun 2014
5.0
Yes, I recommend this pro
$6,000
unknown

Judy N.
May 2014
5.0
Yes, I recommend this pro
$265
The technician checked for moisture in the wall, ceiling, and under the shower pan for possible leakage due cracked grout around the perimeter of the shower floor by using a very sophisticated moisture detector.  He also checked the ceiling in our downstairs den for indications of water travel on the ceiling.  He determined there was a splash coming out from under the shower door, but no leaks in the ceiling, walls or shower pan.

Tad S.
Apr 2014
4.0
Yes, I recommend this pro
unknown

George P.
Nov 2013
5.0
Yes, I recommend this pro
$3,000
Mike Westler was very honest and reliable. He was great to work with. They were responsible and showed up on time for the appointments. They were very professional and careful in my home. He brought in two subcontractors, one was outstanding, the other was did not do great work, this is why the quality is rated a C.

Marilyn B.
Sep 2013
1.0
Obviously, from the F, you can tell it did not go well.  I have read some positive reviews, but we did not have a positive experience.  
A pipe broke in the ceiling of our house over some electrical stuff on a Thursday afternoon.  The insurance called Bartwood.  At first they seemed to be on top of things, but could not get a crew out until late Thursday night...and we had no electricity.  So they said they would come Friday morning.  Later they called and said there was another job, so they would be out Friday at noon.  On Friday at 12:30 they called to say the crew was at another job and would be between 2 and 4.  Finally around 24 hours after the emergency call to the insurance...Bartwood was on scene.
I heard the tech on his cell with someone saying he was not going to put any blowers in my house because he had to take them to his next job and that we would need to wait until the other guy came out on Saturday.  Then they measured a few things, Blue taped some things for removal  took copious notes for 30 minutes and he told me he could not put blowers because there might be asbestos.  At this point we still had no power, but the electrician that Bartwood arranged for was due out at 5.  Well....I questioned of course why they had not tested for asbestos if they were concerned, and my house already smelled horrible after 24 hours of sitting in water.  He said he could not help because he had to go to another job.
My objections at least got an environmental company there at 6 on Friday  (the first one wanted to come at 10pm...to a house with no power...to test for asbestos...hmmm...)  The asbestos company said we would have results Saturday morning.  The electrician was able to give us some partial power in the house Friday evening...but none in the damaged areas.
Saturday morning...no Bartwood, no results...a crew arrived a little after 11, ...again with some blue tape and extensive note taking.  They were measuring rooms and areas no where near the water damage, claiming that our insurance asked them to...I call b*******.  No insurance company wants the emergency company who still has done no real work 44 hours after the pipe broke to measure the master bedroom upstairs!!!  They also claimed that they had to leave to go to another job and It was only after my husband yelled at them that they agreed to leave two fans under the carpet in the family room.
Who knows what was growing in the walls by now...drywall was peeling off and dropping to the floor, chunks of the ceiling came down...it was a mess.  I made dozens of phone calls on Saturday and no one responded...no one on Sunday either.  So that ad that says they respond to emergencies 24/7 - its a lie.
Bartwood was fired on Monday morning.


Mary A.
Sep 2013
5.0
Yes, I recommend this pro
They are fantastic. Everybody is involved and top-notch. If you ask them for something or if they see something wrong, they will take care of it.

Nancy K.
Feb 2012
5.0
Yes, I recommend this pro
They were so fantastic to work with! Everything was very professionally taken care of, and if I asked them to do anything I knew that it would be taken care of. I was completely satisfied with them. They only like to stick with insurance claims usually, which is unfortunate, since this is a great company.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

BARTWOOD CONSTRUCTION INC is currently rated 4.5 overall out of 5.

BARTWOOD CONSTRUCTION INC accepts the following forms of payment: CreditCard

No, BARTWOOD CONSTRUCTION INC does not offer free project estimates.

No, BARTWOOD CONSTRUCTION INC does not offer eco-friendly accreditations.

No, BARTWOOD CONSTRUCTION INC does not offer a senior discount.

Yes, BARTWOOD CONSTRUCTION INC offers emergency services.

No, BARTWOOD CONSTRUCTION INC does not offer warranties.