EP Electronics

I actually had another company come out first which was recommended by the manufacturer, and they said they could not even pull the refrigerator out - that i needed to call another vendor to do that first. Unbelievable! I got Eugene's name through the Viking regional distributor. He came out next day - knew EXACTLY what to do - Did the entire job which included 3 separate problems, one of which was that the original installer earlier in the year had not connected a hose. Done. Easy. Right. A pleasure to work with. Need I say more?

It went very well. Please see above. My understanding is that he did a wide range of appliance repairs in the past, including working for Sears in its repair department, but now is dedicated to servicing Viking kitchen appliances.

He fixed an electronic component that didn't work. I dropped it off to him, as he works out of his home. He fixed it within a couple days. He did a good job and I am using him again.

He knew exactly what to do -- he found the Green also needed to be fixed. We were pleased that he had both needed parts in his truck so that another trip wasn't necessary. He was also able to get behind the glass and we saw even more spider webs than we realized. He cleaned them out 100%. Our TV Color is Beautiful and Clear (no more spider webs obscuring the view!) He protects the carpet before he start work too! He gets an A+++ in our book!

The only thing I regret is not having the opportunity to get to know him better as a person, because he has seen parts of the world I have not seen. I strongly recommend using his talent when you need help.

No problems at all. He did a great job. The problem was resolved quickly and efficiently.

He was very polite and professional. I could tell that he took great pride in his work. He was also very careful of my hardwood floors when moving the TV cabinet away from the wall. I was very happy with the outcome, all the way around. I'm planning on installing surround sound and will ask for a quote from him. I am confident that he would take care of everything quickly and well. I would definitely recommend him to friends.