
Capital Petsitters LLC
About us
Capital petsitters has been serving the metropolitan Washington area since 1993, providing the finest in home pet care available. Cost is determined by the specific needs of the client.
Business highlights
Services we offer
Dog walks. Vacation pet sitting. Clean up. Feed. Fresh water. Cats brush, feed, fresh water & scoop litter box. Crated pets. Clean. Home care. Mail & newspaper retrieval. Alternating lights. Watering indoor plants. Administering medications. Pet pick up & drop off. Vet visits. Hikes. Park visits., playtime, stroke
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
6% | ||
2% | ||
2% | ||
0% |
I'm glad I did. Niecy was a very responsive walker and contacted me by both phone and email within 24 hours of my request. She put me at ease at our initial consultation. She updated me during our night away with emails, texts, and photos. (Some people may think this is excessive, but I requested it). When I returned, my pup was happy and tired.
I wish I hadn't had such a negative experience at first, but Patricia and crew did everything humanly possible to make it right, and I will use them in the future.
"We did fail to provide a sitter for this client due to circumstances beyond our control. We feel horrible about that. We have offered to pay the cost of cancelation of the flight for Ashley, and are waiting to receive the receipt so we can reimburse her for that expense. We do our very best to provide care for new clients when they approach us, but we are not always able to take on every new client. In this case we should not have confirmed the service without being certain that we could provide the care needed."
Original review: We hired a pet sitter to watch our golden retriever for a 4-day weekend. The punctuality and service from the pet-sitter was excellent for our dog, but terrible for us. The sitter arrived the day prior, met our dog, took notes, and was very courteous. When we came back home, there were individual notes for each visit (3 per day) with updates on how our dog was doing. That was all wonderful... then we tried to get our house keys and alarm key-fob back. It took a week to get the alarm fob back, and they refused to give us back our keys! The company said they MUST keep a copy of our key just in case they watch our dog in the future, and that future pet sitter loses the key. "it's for the dog's safety" is what we were told. It's now 3 months later, and after repeated calls and emails to the sitter and the company office, we still don't have our house key back. We have changed our locks because I have no idea who has access to those keys.
They take in the mail and water plants and there were notes and updates each day about both animals.
The service was very reasonably priced for the area, and I would trust them again to care for my pets while I was away.I am very pleased with the service and would recommend to anyone vacationing.
The service I paid for was coming to my home 2 times per day to feed my cat, look in on her and give her oral medication. Each day, twice per day. My cat is 5 pounds, old and frail so this service was critical but necessary although pricey.
Licensing
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