Gillespie's Abbey Carpet & Floor

About us

Gillespie's has been family owned & operated in Fairfield, CA since 1934. Ben & Marcy Gillespie were the original owners until 1975, that's 41 years. Gillespie's is currently owned & operated by the Hoover family. Russ & Charlene, Monte, Craig & Steve. We are celebrating 36 years of ownership this year. Our sales associates are extremely knowledgeable and trained in the most advanced flooring products available on the market today. They have a passion for helping you choose the right products for your home and your family. We are dedicated to helping you maintain not only your warranties but also the beauty of your floors. Our cleaning department offers cleaning for carpets, upholstery, and area rugs as well as tile, stone and grout cleaning. We feature and install the brand names you know and trust, including Alexander Smith, American Showcase, Legendary Beauty, Softique®, Infinity Nylon Carpet Fiber®, Premier Stainmaster®, Mohawk, Shaw, Armstrong, Congoleum, Bruce, Natural Cork, Mullican, Tarkett, Fabrica, Dixie Home and many more. We are fully committed to providing products and services that consistently conform to customer requirements, to deliver them on time, and to maintain a process of continuing quality improvement so as to achieve total customer satisfaction.

Business highlights

91 years of experience

Services we offer

Carpet, Carpet, Countertops, Floor & Window Coverings, Showers & Tubs, Tile & Grout Cleaning, Upholstery & Area Rug Cleaning

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-13 of 13 reviews
Assholes O.
Dec 2015
5.0
Yes, I recommend this pro
$2,400
Wonderful experience from start to finish.  Salesperson was helpful but not pushy.  Estimate for the job was done within 3
days.  Carpet was ordered and arrived on
time.  Installers for the carpet were punctual
and efficient.  Everyone was so helpful
and really nice. 

Something extra special about this company?.. One month
after my install a box of cupcakes arrived from a local bakery ?Sweet Spot
Bakery in Suisun? as a thank you gift from Gillespie?s with a hand written
card.

Please support this family owned business, you won?t be
sorry! 
RExceptional Service.


Karin D.
Jun 2014
5.0
Yes, I recommend this pro
$8,000
unknown
Response from Gillespie's Abbey Carpet & Floor

"Hello [member name removed], It was a pleasure to do business with you. Thank you for the wonderful review here on Angie's list. We hope you are enjoying your new flooring."


Elizabeth P.
Jun 2014
4.0
Yes, I recommend this pro
unknown

Lora P.
May 2014
5.0
Yes, I recommend this pro
$3,000
They are very easy to work with, punctual, and professional. They did a beautiful job. I would use them again. I highly recommend them.
Response from Gillespie's Abbey Carpet & Floor

"Hello [Member name removed], It was a pleasure doing business with you. Thanks you for the review here on Angie's list. Hope you are enjoying your new floors."


Terry M.
Apr 2014
5.0
Yes, I recommend this pro
$150
unknown

Heather D.
Feb 2014
5.0
Yes, I recommend this pro
Due to a miss labeled sample the carpets were the wrong color. They replaced them all with the correct color promptly.

Cindy G.
Dec 2013
5.0
Yes, I recommend this pro
$17,000

The team arrived on time, with all the necessary tools and got to work immediately. They always told me when they would be leaving or taking breaks. I work from home so I was always available for questions.

All the work went very smoothly. They were done on time also. They took away all the stuff that was torn out with nothing left behind. There were a couple of spots that needed some adjustment after the install was complete. They responded promptly to my needs. The adjustments were made within 1-2 days of calling it in.

I would happily use them again. Their prices were probably a bit higher than Home Depot, but the whole staff from sales to invoicing is so pleasant and professional to work it. And you get what you pay for

I



Aimee O.
Feb 2013
5.0
Yes, I recommend this pro
$1,000
Very helpful at the store and provided samples to take home to make the final selection. Arrived on time and completed the work as planned. Cleaned up the area nicely afterwards. Good workmanship on the install.
Response from Gillespie's Abbey Carpet & Floor

"Thank you it was a pleasure doing business with you."


Lynne H.
Feb 2012
5.0
Yes, I recommend this pro
$7,000
They were very good and professional. They were on time and did the job well. I would use them again in the future.

Thomas S.
Dec 2011
5.0
Yes, I recommend this pro
$325
The work is excellent. I like their promptness and their customer service. The technician is very friendly. They are good at what they do. I would say to use them to friends or family members. I would use them in the future if needed to.

Homeowner
May 2006
5.0
Yes, I recommend this pro
$3,000
THE WORK THAT WAS DONE ON THE FLOORING WAS VERY GOOD. THEY SHOWED UP EARLY IN THE MORNING AND WORKED ALL DAY UNTIL THE FLOOR WAS FINISHED. I WOULD HIGHLY RECOMMEND THIS COMPANY.

CHERI H.
Feb 2006
5.0
Yes, I recommend this pro
$581
Ron arrived exactly on time both for the initial visit to give me an estimate and to clean a test section of the tile floor and also on the cleaning appointment day. Ron was exceptionally courteous and professional, finished within the estimated time frame, left everything immaculate, and the results were fantastic. He also gave me some great tips on carpet and tile maintenance. Best of all, he didnt even balk at the prospect of coming back after he made the first of two round-trips of my very steep, narrow, winding, half-mile driveway. I was more than satisfied with both the work and the outcome.

Homeowner
Dec 2005
5.0
Yes, I recommend this pro
$1,200
Gillespie Flooring are very professional and efficient. We had them out a couple of times to do work for us. We had new tile put in the bathrooms, laundry room, and some carpet laid in our home by Gillespie s and we were pleased. Gillespie s also told us about their floor cleaning service and we decided to take them up on the offer to clean the carpets and the existing tile. The floors turned out beautifully and we were pleased with all the services. Gillespie s came very highly recommended to us, so we used them and are extremely pleased with the company. They do quality installation and outstanding tile cleaning at great prices.
Response from Gillespie's Abbey Carpet & Floor

"THANK YOU FOR THE WONDERFUL REPORT. WE ARE GREATFUL FOR THE GOOD WORDS. OUR CUSTOMERS ARE THE MOST IMPORTANT ASSET TO OUR COMPANY. DON''T FORGET ABOUT OUR REFERRAL REWARDS PROGRAM. REFER US TO A FRIEND OR FAMILY MEMBER AND WE WILL SEND YOU A STARBUCKS COFFEE CARD. THANKS, MONTE HOOVER, GENERAL MANAGER"


DARLA L.
Dec 2004
5.0
Yes, I recommend this pro
$2,500
THE GUYS THAT CAME WERE VERY COURTEOUS AND POLITE. BOTH AREAS LOOK REALLY GREAT.I 'VE BEEN RECEIVING MANY COMPLIMENTS.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Gillespie's Abbey Carpet & Floor is currently rated 5.0 overall out of 5.
Gillespie's Abbey Carpet & Floor accepts the following forms of payment: CreditCard
Yes, Gillespie's Abbey Carpet & Floor offers free project estimates.
No, Gillespie's Abbey Carpet & Floor does not offer eco-friendly accreditations.
No, Gillespie's Abbey Carpet & Floor does not offer a senior discount.
No, Gillespie's Abbey Carpet & Floor does not offer emergency services.
No, Gillespie's Abbey Carpet & Floor does not offer warranties.