B And K2 Village Sweep

I am very happy with the product and service. I would recommend them to anyone.

Chim Chimney came out three times and told me they were unable to clean my chimney because it was too tall (needed a ladder taller than 40').  I called around looking for a company with a taller ladder and Village Sweep said they didn't have a taller ladder, but were interested in the job.  They asked me to send some pictures, inside and out, then said they thought they could get it done.  They sent two techs (which is why the price was higher - but advised me of this over the phone).  When the techs arrived, they checked out the roof and decided it wasn't that big of a deal to clean it.  Instead of placing the ladder in the soft ground in the back of the house - as Chim Chimney attempted, they went up the front and used the concrete sidewalk to anchor the ladder.  A second, shorter ladder was needed to get from the low roof to the high roof.  The guys really didn't see why it was such a big deal.  They cleaned the chimney, did an inspection, and offered to install a cap (additional charge).
When we moved in, the chimney hadn't been cleaned by the previous owners (ever?) and was filthy.  Every time the wind blew, the house stunk like smoke.  Now that it's clean, the smell is gone.
It's nice to deal with a company whose employees are good at what they do!  They said the job really only needs one tech, so next time it would be the regular price.

Great people to deal with.

They were able to come out the next day. Did a great job - finished quickly with minimal mess/disruption and clearly explained inspection findings/recommendations. They arrived a little earlier than expected - we thought the window was 3-5 PM and it looks like they had a 1-3 PM window for the job.

I liked how professional and clean they were. They did quick work and were exactly what we wanted.