
The Pool Guy!
About us
The Pool Guy! brings comprehensive weekly pool care and expert repairs right to your backyard. Our experienced and certified technicians are trained to get to the bottom of any pool problem, educate you on the solutions available, and then get it fixed as quickly as possible. The Pool Guy! will keep your pool or spa in great shape all year long, for one fee that stays the same...no hidden or surprise charges. Whether you choose Silver, Gold, or Platinum, you will always know when your technician visited, thanks to our snazzy doorhangers that also communicate important alerts or reminders. Pool Care and Repair don't have to be a headache. Let The Pool Guy! help you get more out of your pool and spa, and spend more time enjoying your backyard oasis!
Business highlights
Services we offer
100% Chlorine-Free Alternatives, Green, Grout & Rock Cleaning; Black, Heater Repair & Installation; Tile, Pool Energy Audits and Energy Efficient Pumps & Lights, Pool Inspections, Pool Repair, Pool Solar Installation & Repairs, Removable Pool Safety Fencing, Salt Pools, We provide: Pool & Spa Weekly Care, Yellow and Neon Algae Removal; Endless Pool Installation & Service (Factory Trained), and much more.
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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76% | ||
6% | ||
0% | ||
6% | ||
12% |
This past Spring (May) I contacted Nathan about a minor issue and he promptly came and fixed it for a nominal service charge. I also asked him to provide an estimate to replace our filter pump. I will be asking them to replace our filter pump and spa pump with one variable speed pump that will pay for itself in less than a year.
Every contact I've had with Nathan has been pleasant. He is very knowledgeable and respectful and takes the time to answer all of my questions and concerns. Even if their prices may not be the lowest, I feel we've received good value for the service and quality we've received and will be using them again in the future.
My install was scheduled for the following week; just a few days after Nathan's visit. Much to my surprise, the job was finished a day earlier than expected. All requested changes were completed and the job was very professional. Nathan then scheduled a followup appointment to review the job and explain how everything functioned along with some system tests. Just a few small tweaks to the programming and a followup appointment were needed to get everything dialed in. Overall, very impressive service and highly recommended.
Pool Guy. He takes time and the pool is sparkling clean when he leaves.
"Member, we appreciated the opportunity to speak with you today regarding your recent review. Our Springtime Replenish, which restores foundation chemicals and minerals that are diluted during winter rainfall, is discussed when beginning service with a new Pool Care client, and is described in our Pool Care Agreement. However, we appreciate that the "fine print" can sometimes get missed, and we sincerely apologize that the $45 charge in April came as a surprise to you. Our policy, as our website states, is to set one price and stick to it year-round, so our clients can plan their budget accordingly. After receiving your candid feedback, we have modified our agreement to better describe this once-a-year fee and include the exact dollar amount to increase clarity. Thank you again for your time in reviewing us, and please feel free to call us anytime with further comments or suggestions! Sincerely, The Pool Guy! Team"
Licensing
State Contractor License Requirements
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