Saber

Good job by your representative. He was very informative and very comforting and understanding the process and explaining all of the benefits we look forward to reaching out in the future to get some work done.

These guys are huge upsellers! I did two jobs with them and I was told by the actual installers how they train the people that come out to the house. They teach them to upsell so it's very deceitful. After 3 years, im ​still getting cracking in the foundation after 7 Piers have been put in a specific area. So they say you have a 25-year warranty sure you do first they come out and charge you another $250 so that they could check if there is a problem with their installation... If that's not an upsell what is. Ive been told by the workers that work for them saber is all about telling the customer anything to bid a higher job and believe me they don't back it up the work is falling apart now the 25-year warranty yeah sure as long as you pay us another $250 so that we could see if it's our problem or not stay far away from these guys... When you hear it from the workers that work there telling you first hand how crooked the company is you got to think twice I wish I would have managed to get that information before I committed and had the job done it was after everything was done and I was friendly with the workers that they revealed the way the company works!

We asked for bids from 4 different companies and Sabers have a different approach. when we took the plan from the City Hall, the reviewer told us that Sabers have the right approach on how to repair the foundation.

It was excellent.

Everything went well.

The repair went well and the personnel were courteous and professional.

Very well . Very satisfied

Wonderful. Very friendly, and efficient. Their business model is incredible.

Totally professional and it was great to have them do the work. They kept in touch each day and explained in detail how and what they were going to do. Outstanding!!!

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I thought they did a good job. They worked fairly quickly. They took are of all the surrounding areas - all pretty neat and tidy when they were done.

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I think they kept us informed. Helpful and gave professional direction. They are the best at what they do. Communication could use some improvement.

I had used Saber previously for an unrelated foundation repair. I was very happy with them in the past so they were the only company I called for my next foundation issue. Dan from Saber came out and took readings in each room of my house. I had the readings that were taken four years prior to Dan was able to compare the current readings to the readings taken on the previous job. Looking at the numbers it was very obvious that the front of the house was about an inch lower than it had been four years previous. When I scheduled to have as rep from Sable come out, they sent me a detailed booklet on the foundation repair/stabilization process showing different techniques used for various situations. I read through this and by the time Dan from Saber came out, I at least had some idea of the process. Dan recommended placing five push piers and outlined the installation process. When Joe and his crew showed up to do the work, he explained exactly what they would be doing in each phase of installation. One of the piers had to be placed inside the house, next to the front door because I wouldn't allow the concrete sidewalk coming up to the front door to be cut. Saber put up plastic sheeting ceiling to floor around the inside work area to minimize dust into the rest of the house. Over a span of two days Saber installed five push piers to stabilize the front of my house. Joe update me throughout the day on where they were in the installation process and what the next steps were. He also let me know when they started actually putting in the push piers so I could watch. It was fascinating how that was done. Joe and his crew were fantastic. Everyone was very professional throughout the entire process. The project was a little bit expense but, for me, the piece of mind I have now offsets the expense. What I didn't expect was what came in the mail two days later. Saber sent me a folder with a copy of all the documentation for my project; the contract, job details, initial readings, the warranty, pier installation log showing the depth of each pier and the psi recorded during installation. They also included a copy of all the pictures they took before, during, and after installation. I've never seen a company do this before but I was thrilled to get the information. If I ever have any foundation problems in the future, Saber will be the only company I call.

Job was estimated by Scott who showed up on time. He spent about an hour measuring the 3 car garage and recording the different elevations of the floor and concrete foundation. At this time it was discovered that the corner of the garage was "hollow" underneath. He used an altimeter device that showed the difference in height (elevation) in tenths of an inch. He also evaluated a sidewalk slab, a large driveway slab and a large patio slab that were "sinking" in one corner. All of the measurements were recorded on a sketched plan of the property, He also estimated the cost, which was accepted on the spot. He mentioned that the company's work backlog was extensive and that the "girl" in the office would call with the work schedule. The scheduled work date was about one month out. On the scheduled work day, Richard and Jacob showed up on time. They were a great team, it took about 3 hours to complete the job. As for the garage floor, the entire subsurface of the edge of the garage was filled with PoleyLEVEL foam. To date, I am very satisfied with the job done. The PoleyLEVEL system is quite amazing.

Laird walked me around the perimeter pointing out and showing the necessary issues, and then did the same on the interior of the house. He answered any and all the questions I had. I was very impressed with this company and how they would drive their push piers down to bedrock to secure the area effected, how they would lift this area back to original position as far as feasibly possible and then would fill in the underneath gap with polylevel and seal the underside of the cracked foundation. It is a great concept and is proven to work extremely well. They even give a 25 year warranty. Although I decided to wait until the spring and make another evaluation of my problem at that time, I can't recommend this company highly enough. Laird and Charlie Lot went out of their way to help and assist at several times and to do all they could to make this a positive situation for everyone. Saber should be high on anyone's list who has a foundation problem.

My house in Pasadena is almost 100 years old, and the foundation needed
some serious love. To cut a very long story short, I had five different
companies inspect and quote over a two year period, and until Daniel Gil
from Saber came, I was never sure who to believe and what to do.
Daniel was at my house for 3 1/2 hours (way longer than any of the other
companies, who all had excellent reviews, by the way), measured the
slope of the floors in all rooms (which no one else did) and took the
time to answer all my questions and explain all the options.
I felt very comfortable signing up for Saber's seismic retrofit, and the
price was comparable to what others had quoted, maybe slightly less.
Jimmy Coates and Isaac were the guys who did the work. They did have to
reschedule due to running over on another project (which is why I gave Punctuality a C), which was a minor
bummer, but they were completely professional and finished on time.
I will definitely be giving Saber a call when it's time to do stage 2 of my foundation "facelift."

It went perfectly. They came out and they did it great. They finished it in one day. Their price is very good. It works perfectly.

Saber staff were very polite and conscientious.  The job took about three and a half days, versus the one day that was promised, but the extra time was not a problem as I don't see how they could have done the work any more quickly.  The employees generally arrived around 9-945 each morning and worked consistently throughout the days they were there.  They brought all needed equipment and supplies, and generally cleaned up at the end of each workday.
I haven't gone under to inspect all of the crawlspace yet, but from the parts I have examined the work was done well and everything promised was delivered.
During the job, the workers used screws that were too long on a few clips, which caused them to break through the stucco in three places.  They documented the damage and did a good job patching it.  I told them not to worry about painting it, as I would take care of that.
Overall, Saber offered the best price of the three quotes I obtained and I felt very comfortable with the workers they sent to my home.  I would hire Saber again if I needed additional work done.

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I had a cracked slab and my house was sinking. I called saber and talked to Mark, he came out and gave me a estimate and was very professional. Though out the process I was able to give Mark a call to ask question and if he didn't answer, he responded back to me in a timely manner. Justin, Eddie and James (crew 3) came out to do the work and because I had to work some days, justin would text me to let me know when they arrived and left as well as sent me pictures of the work they did that day. They were all very professional, knowledgeable of the work they do and worked we me along the way. They went above and beyond with the work they did and the communication they had with me. I thank you all for your work. I would recommend saber and especially these guys when you need work done on your house.

It went great. Saber's people were responsive from the site visit, to the options, to the quote, and scheduling. Once we worked out scheduling that would be good for both parties, they showed up as promised, on time, and finished the work in the exact number of days they indicated the work would take. They were professional, brought the right tools and equipment and materials, and did a great job. Some of our foundations were down less than 1" from the rest, but the effect of the jacking was noticeable. Old cracks closed up, and while new ones opened, that's to be expected. Saber's guys made sure we opened the windows before jacking so none of the glass cracked. Some of the windows work better now, and others need to be adjusted. Doors that used to stick work better now. Saber had 2 areas in our garage to jack, and even though they had to get through the concrete slab, they marked out the smallest needed area, sawcut the slab, removed and disposed of the broken concrete, and installed the jacks. It wasn't in their concrete to replace the concrete, but the whole slab needs to go anyways, so it made the most sense for us for them not to put it back. The work did require a permit from the City we live in, and for an additional fee (negotiated at the beginning), we had Saber's engineer draw up the documents, and they applied for the permit, picked it up, and called the inspector. We had to call for final inspection, as this particular inspector wanted to come back after they placed the dirt back in the holes and tamped it down. Due to the location of the work, there is irrigation piping that has to be repaired, but that was known before the work was started, as the piping was in the way.

It went very well however; we decided not to get that done at this point. They're excellent and they know what they were doing but I think they were high on price.

The front wall of our house, and the front porch, were sinking, which resulted in a large horizontal crack in the outside wall, just above the foundation, as well as cracks on interior walls and ceiling. We got quotes from three different foundation repair companies. We chose Saber partly because they offered the best price, but mostly because they seemed to have the best technology and appeared to understand the nature of the problem better than the others. They were the only company to quote us on fixing the exact problem we had, and not propose tens of thousands of dollars of ancillary work that didn't actually address the problem.
Saber's proposal was to drive piers into the soil beneath the house and jack up the raised foundation onto these piers, which made sense to us. We paid them not only for that work, but also for the services of a third-party engineer whom they hired on our behalf, permitting, city inspections, and so forth.
We signed the papers agreeing to the work on October 28, 2013. Saber assured us, repeatedly, that the work be completed by the end of December. And we obtained a home improvement loan to pay for the work, which was valid only until February 25--seemingly plenty of time.
But from November through February, the project encountered one delay after another. For example, the engineer was at least three weeks late in submitting the original plans (after not seeing the plans in mid-November as I expected, Saber said they'd arrive "by 11/22," but they didn't appear until 12/12). Then the city requested changes to the plans (twice), and each iteration of engineering and permitting took far longer than expected.
At least half a dozen times, Saber promised to do or check on something and get back to me within a day or two, and then after a week or two with no contact, I'd have to ask for updates, and the cycle continued.
The bulk of the work was finally done on February 12-13, 2014. But only when the workers were onsite did they tell me that it was impossible to install the sill plates the engineer had specified (for connecting the foundation to the wall) because of insufficient height in our crawl space. This required another round of changes to the plans and another round of permitting. However, the engineer had inspected our house in person and should therefore have known there wouldn't be enough space to do this in the first place. The work was completed on February 24, just one day before our loan expired.
Another surprise was that a portion of our porch steps had to be jackhammered away to make room for the piers--no one ever mentioned anything about that before. That meant we had to later spend hundreds of dollars on concrete work to restore it. In addition, only when the workers were present was it suggested that polyurethane foam should be injected under the front porch, because the piers stabilized only the front edge of it, not the rest. We did that, at a significant extra expense, and it turned out to be a good thing, too, because there was a massive void under the porch that would have left it sinking and pulling part of the front wall with it. No one explained why that hadn't been proposed in the first place. The cost of the foam was nearly the same as the cost of the plates we were unable to install, so that part was a wash cost-wise.
The fellows who did the actual work--the digging, pier installation, foam injection, and so on--were great. I can't in any way fault the quality of their work or their professionalism. Other than maybe being a bit haphazard with restoring the landscaping, they did their part of the job brilliantly. I can't complain (so far, anyway) about the stuff that actually happened to our house.
However, I am not at all happy with Saber as a company. I was already unhappy about the repeated delays and failure to keep us updated, but one last mistake really upset me.
Only on February 19, after the main portion of the work was done, did Saber send us an invoice for an additional $2,887. We were aware that there might be some slightly higher costs compared to the estimate, but of that amount, $2,037 was for Permits. The estimate we'd agreed to in writing, back in October, listed only $450 for Permits. When I inquired about the difference, Saber said that it was out of their hands, that the city had changed regulations at the beginning of the year to make permitting more expensive and they were just passing those costs along to us. However, no one mentioned anything about this to us at the beginning of the year, or before the work was done. Had we known about the higher costs in advance, we might have cancelled the project.
More to the point, if Saber had finished the job by the end of December as originally promised, presumably these fee increases wouldn’t have applied. The delays themselves were bad enough, but the financial implications of those delays was worse, and the failure to inform us about them before sending us an invoice--after the work was done--was the worst part of all. I wrote an email complaining about this, and a representative from the company phoned me to apologize. I said, "I appreciate your call and I'm glad you're sorry, but does that mean you'll take responsibility for the price increase?" He said no, they already absorbed too many extra expenses dealing with permitting that hadn't been passed along to us. I said that wasn't my problem--if they're not going to charge customers for a service, they can't complain if it gets too expensive for them.
I told Saber that since they didn't do the right thing by either completing the work on time or informing me in advance of potential cost increases, they, and not I, should bear that cost difference. But they completely shut down that idea.
All this left me with a bad taste in my mouth. I liked Saber's technology and I was pleased with the actual work done. But I felt mistreated as a customer--overcharged, misled, and ignored. I suspect there are really only one or two people at the company making these customer-hostile decisions, and I hate to ding the whole company over that. But before I were to hire Saber again or recommend them to someone else, I would need to see evidence of reform.
I have written to Saber to detail my experiences in writing and invite them, once again, to absorb the $1,587 difference in permitting costs that I feel were their responsibility. That would certainly go a long way toward convincing me that they're worth doing business with, all the other issues notwithstanding.

they were great, we were trying  to sell  parents house when  the inspection found cracks in the foundation

the came out and injected some type of sealant in the crack and the inspector sign off

it was easy and they ere a life saver, other contractors were talking 1000's of dollars