Saber

They didn’t show up. I confirmed with them 24 hours prior and they said they would be here. Shady people.

Good job by your representative. He was very informative and very comforting and understanding the process and explaining all of the benefits we look forward to reaching out in the future to get some work done.

Saber was professional from the beginning. Communications excellent and the two workers did a great job of dealing with a difficult access situation. I would not hesitate to hire them again.

Jason was awesome

Saber was awesome, knowledgeable and solved my problem. If you need what they provide you can’t go wrong.

The experience (of booking the assessment, completing the assessment, and scheduling the work) was very positive. The team arrived when scheduled, was very knowledgeable, and friendly and courteous.

These guys are huge upsellers! I did two jobs with them and I was told by the actual installers how they train the people that come out to the house. They teach them to upsell so it's very deceitful. After 3 years, im still getting cracking in the foundation after 7 Piers have been put in a specific area. So they say you have a 25-year warranty sure you do first they come out and charge you another $250 so that they could check if there is a problem with their installation... If that's not an upsell what is. Ive been told by the workers that work for them saber is all about telling the customer anything to bid a higher job and believe me they don't back it up the work is falling apart now the 25-year warranty yeah sure as long as you pay us another $250 so that we could see if it's our problem or not stay far away from these guys... When you hear it from the workers that work there telling you first hand how crooked the company is you got to think twice I wish I would have managed to get that information before I committed and had the job done it was after everything was done and I was friendly with the workers that they revealed the way the company works!

Saber were prompt, professional, and ended up saying I didn't need any work. They were a pleasure to deal with and I will be sure to call them again should any further issues arise.

We asked for bids from 4 different companies and Sabers have a different approach. when we took the plan from the City Hall, the reviewer told us that Sabers have the right approach on how to repair the foundation.

Excellent! The outcome was better than I expected. Ron Cook met me on time for our appt. He asked a number of questions to understand the background that let to our appt. He then explained his planned steps to inspect the inside of the house, inspect the land surrounding the house, then finish by inspecting under the house through the crawl space. After inspecting every room in the house for elevation relative to a benchmark, he showed me the extensive detail on a chart. It verified that all of the rooms were almost as level as when the house was built. After extensive inspection in the crawl space, he concluded that there was no evidence of problems that would require foundation mitigation work at this time. The plan going forward is to monitor any more ceiling cracks that occur. If any customer experience demonstrates the level of integrity and ethics in business that we all seek, this is one. I was not offered a costly solution to a problem that does not exist. My level of trust in Ron Cook and Saber is huge. Going anywhere else for foundation related solutions would be a huge mistake!

It was excellent.

Everything went well.

The repair went well and the personnel were courteous and professional.

Very well . Very satisfied

Wonderful. Very friendly, and efficient. Their business model is incredible.

Totally professional and it was great to have them do the work. They kept in touch each day and explained in detail how and what they were going to do. Outstanding!!!

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I had used Saber previously for an unrelated foundation repair. I was very happy with them in the past so they were the only company I called for my next foundation issue. Dan from Saber came out and took readings in each room of my house. I had the readings that were taken four years prior to Dan was able to compare the current readings to the readings taken on the previous job. Looking at the numbers it was very obvious that the front of the house was about an inch lower than it had been four years previous. When I scheduled to have as rep from Sable come out, they sent me a detailed booklet on the foundation repair/stabilization process showing different techniques used for various situations. I read through this and by the time Dan from Saber came out, I at least had some idea of the process. Dan recommended placing five push piers and outlined the installation process. When Joe and his crew showed up to do the work, he explained exactly what they would be doing in each phase of installation. One of the piers had to be placed inside the house, next to the front door because I wouldn't allow the concrete sidewalk coming up to the front door to be cut. Saber put up plastic sheeting ceiling to floor around the inside work area to minimize dust into the rest of the house. Over a span of two days Saber installed five push piers to stabilize the front of my house. Joe update me throughout the day on where they were in the installation process and what the next steps were. He also let me know when they started actually putting in the push piers so I could watch. It was fascinating how that was done. Joe and his crew were fantastic. Everyone was very professional throughout the entire process. The project was a little bit expense but, for me, the piece of mind I have now offsets the expense. What I didn't expect was what came in the mail two days later. Saber sent me a folder with a copy of all the documentation for my project; the contract, job details, initial readings, the warranty, pier installation log showing the depth of each pier and the psi recorded during installation. They also included a copy of all the pictures they took before, during, and after installation. I've never seen a company do this before but I was thrilled to get the information. If I ever have any foundation problems in the future, Saber will be the only company I call.

A salesman made an on-site visit. He made some measurements and took notes as I showed him the problems, but he obviously was not a technical person, and he could not answer a number of what I thought were fundamental questions about how such work is done. Instead, he promised to get answers for me from Saber's engineers, showed me a video that was basically a long commercial, and left me with a nice catalog of the company's operations, much of which involved large commercial jobs. A description of the proposed work and a quote was to be provided within a week. I called the salesman 11 days later and asked when I could expect to hear something from him. He said the proposal was ready, apologized for not getting it to me yet, and said he would drop it off at my house "tomorrow." He was a no-show, and I never heard from him again. My subsequent calls to him went directly to his voice mail, and none were returned. In my last attempt to talk to him two weeks later, I left a message asking if I should assume this was his way of no-bidding the job. There was no response. During this time, I received a customer-satisfication questionnaire from Saber regarding my experience with their salesman. I held on to it until I had given up on hearing from the salesman again, and I then wrote essentially what I have written here. There was no response from that either. I initially had a favorable expectation for Saber. I thought that this job, which seemed huge and complex to me (I eventually spent over $40K with another contractor), would be easy for such a big company. However, I just couldn't get any cooperation from Saber's salesman.

Job was estimated by Scott who showed up on time. He spent about an hour measuring the 3 car garage and recording the different elevations of the floor and concrete foundation. At this time it was discovered that the corner of the garage was "hollow" underneath. He used an altimeter device that showed the difference in height (elevation) in tenths of an inch. He also evaluated a sidewalk slab, a large driveway slab and a large patio slab that were "sinking" in one corner. All of the measurements were recorded on a sketched plan of the property, He also estimated the cost, which was accepted on the spot. He mentioned that the company's work backlog was extensive and that the "girl" in the office would call with the work schedule. The scheduled work date was about one month out. On the scheduled work day, Richard and Jacob showed up on time. They were a great team, it took about 3 hours to complete the job. As for the garage floor, the entire subsurface of the edge of the garage was filled with PoleyLEVEL foam. To date, I am very satisfied with the job done. The PoleyLEVEL system is quite amazing.

It went perfectly. They came out and they did it great. They finished it in one day. Their price is very good. It works perfectly.