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OAK ISLAND HEATING AND AIR CONDITIONING

Founded 1998 • With Angi since April 2005

4.9

(55) Verified Reviews

Description

At Oak Island, the customer always comes first! We pride ourselves on our knowledge of not only air conditioning, but heating, air filtration, air purification and zoning, too. We specialize in high efficiency systems for existing homes, and can redesign your air conditioning system to achieve maximum effectiveness with zoning available for balanced comfort throughout the home....

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Verified Reviews

A few reviews for this pro...
5.0

11/22/2017

Gene and Gabriel did a great job. They were skilled craftsmen who knew exactly what they were doing. We really appreciated their attention to detail and their quickly and efficiently getting the job done.

Description of Work
Installation of a furnace and an air conditioner.

Category heating & air conditioning/hvac

5.0

10/09/2017

The installers were on time and very professional. I forgot the name of the main installer but he was very helpful in explaining what they were doing, answering my questions and showing me how to use the new smart thermostat. Chris, the representative that gave me the quote and made the sales came over as the installation was being completed to assure that all went well and I was satisfied with th...

Description of Work
installed a new air condition unit.

Category heating & air conditioning/hvac

5.0

09/30/2017

They haven't did the work. They took some time. They came on time.

Description of Work
They gave me a quote for a new system.

Category heating & air conditioning/hvac

1.0

09/26/2017

Never showed up, never called as promised.

Description of Work
Called because central air was not working. Made an appointment - first available was a week out. They came out, said it needed more freon. I asked the man would it be better to just get a new unit. He said he would have the sales department call me that day. I said I was anxious to get everything working because it was my 90-year old mother's house. They never called. It cost $89.00 I believe, just to have them show up. I had made a second appointment for a rental we own. The day of that appointment, they texted and said their worker called in that day, and they had to reschedule. Of course I never called them back. I called Ace Air instead. They came out the SAME DAY (not a week later), and replaced my entire unit the next morning!! Oak Air is a rip off.

Category heating & air conditioning/hvac

Service Provider Response

I'm sorry that you feel we let you down. I've spoken to our service department about this. They had called you to set up an appointment but you were not there, so they left a message for you and did not hear back. We don't have any record of setting up an appointment time for your rental. I wish you would have spoken to the office before giving us such a bad review. We are a family owned and opera...
5.0

07/14/2017

In 2002 we hired Oak Island to replace our old heating systems completely. At the time we also added air conditioning and all duct work was replaced. We were extremely happy with their professionalism and Lennox HVAC system. 15 years later, we hired them again to replace the air conditioning that still had 5 to 7 years life left. Oak Island has maintained their high standards of excellence and pro...

Description of Work
Replaced our 15 year old Lennox central air conditioning system (compressor, coil, etc) that was damaged due to freak accident.

Category heating & air conditioning/hvac

Service Provider Response

[Member Name Removed], Thank you so much for your kind review. We are so glad you chose us to do more work for you. And when you mention a freak accident, I have to agree. That was the first time I've about a unit being damaged that way. Les Young

    Services Offered

    Installation of home Heating and Air Conditioning systems in North County for over 3 decades. We also service existing home Heating and Air Conditioning systems. Oak Island AC offers preventative maintenance on home heating and air conditioning systems. Visits OakIslandAC.com for more information and contact us today for a FREE Estimate! Installation of air purification systems.

    Services Not Offered

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    General Information
    Free Estimates
    For equipment replacement
    Payment Options
    MasterCard, American Express, Discover, Check, Visa, Financing Available
    Senior Discount
    No
    Emergency Service
    No
    Warranties
    Yes