MISSION POOLS

All went well with the exception of a tardy submission of blue prints to the city planners.  Our spa is beautiful and our pump system more than what a 3600 gallon spa would need.  They are very expensive, but I would hire them again.

great

Mission Pools never responded to my complaints. Just a horrible company!!!!!

From start to finish, Mission Pools was very friendly and helpful throughout. We had one very small issue with our waterfall and is was corrected right away with no hassle.

THIS COMPANY WAS ONE OF 4 BIDS WHICH WE OBTAINED BEFORE CONSTRUCTING OUR POOL. THE DESIGN WAS VERY BASIC AND THEY DID NOT GIVE US OPTIONS FOR A SPA WHICH COULD BE UTILIZED IN THE SPACE THAT WAS AVAILABLE. I BELIEVE IF THE DESIGNER WAS LESS RUSHED A COMPROMISE COULD HAVE BEEN REACHED TO PUT A SPA IN. THE COST WAS ALSO SO HIGH, WE OPTED NOT TO PUT IN HEATING WHICH WE REGRET TO THIS DAY. THEY BROKE A TOTAL OF 10 PIPES, ONE A MAJOR PIPE (THE SEWER LINE) WHICH THEY HAD NOT ANTICIPATED AND DIDN'T RESEARCH THE PROJECT ENOUGH. (WHEN A COMPANY HAS THEIR OWN PLUMBING TRUCK...IT MAKES YOU WONDER IF THEY BREAK PIPES ON A REGULAR BASIS.) THE JOB TOOK A TOTAL OF 10 MONTHS TO COMPLETE AND IT WAS NOT EVEN A VERY RAINY YEAR. THE DELAYS THAT OCCURRED WERE PURELY ORGANIZATIONAL PROBLEMS AND IF I PUT IN ANOTHER POOL I WOULD NEVER USE THIS COMPANY AGAIN.

A BIT MORE EXPENSIVE THAT SOME, BUT VERY PROFESSIONAL. RE-WORKED ENTIRE DESIGN 3 TIMES TO SUIT OUR SPECIFIC DESIRES. KNEW VERY WELL HOW TO WORK WITH THE CITY ON INSPECTION REQUIREMENTS. TRIED TO BE AS UNINVASIVE AS POSSIBLE. RESPECTFUL WORKERS, AND THE SERVICE DEPARTMENT IS WONDERFULLY RESPONSIVE EVEN AFTER COMPLETION OF THE JOB. DID RUN APPROXIMATELY 3 WEEKS OVER SCHEDULE BUT THAT MAY BE ATTRIBUTABLE TO CITY INSPECTORS, AND A DIFFICULT EXCAVATION.