Granite Transformations

Kitchen remodels can be difficult even under the best of circumstances, so timely communication is key to the inevitable delays that are sure to take place. From experience, this is not our first, so some things were assumed. This is not a reflection of the people responsible for the completion of this project and I found Dan (sales), Daniel, Peter and Victor to be extremely competent in delivering on the contract. They also made suggestions that really enhanced the project as well. Everything was chosen in May ensuring a long lead on all that was necessary to complete as was promised; that is 2 days for cabinet refacing and 2 days the following week for countertops. We entered week 3, yes, week 3 without completion waiting on items that were known to them weeks/months ago. Here’s what you should know: Any time frames should be multiplied by 2. The operations manager will not call you back or text you for that matter if though I requested several times. The company owner (as I later found out) stopped by to help, but never acknowledged me nor introduced himself. If you have you dark wood cabinets refaced, they don’t paint match over the side facing. Make sure that is clear from the outset. Communication is key and that could be better. It's the reason they are not rated higher.

Excellent. I have already recommended them to several other folks.

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From start to finish, from quote to installation, everything went very smooth. Courteous, on time, knowledgeable and extremely professional throughout. Definitely would recommend. In fact we have contracted for the refacing of kitchen cabinets.

He was very knowledgeable, price quote at my sisters, then came directly to my house, excellent, quality work.

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It went very well. They are very good, very detailed, and don't make any mistakes. I would use them again and if I could get them do everything else. I would use them again because I'm comfortable with these guys.

It was excellent and I would highly recommend them. I didn’t have to have somebody come in and take out my old tile because they just pre formed the counters and set it up right on top of the old ones. It was granite composite and not a slab. The workers were wonderful and quick. They didn’t take long at all. They were very competitive on the estimates.

This was the most incredible experience of my life as far as home remodeling goes.  This company really knows their business well and it's obvious they've done this same work hundreds of times over.  They are fast, efficient, accurate and extremely nice on top of all that.
After searching and soliciting quotes from many other top home remodeling companies (including Home Depot, Lowes and several large and small contractors), I was extremely discouraged that my old house would have to remain "old" looking forever.  And, because I had recently upgraded one bathroom recently and had such a bad experience with the contractors and workers, I was reluctant to make this commitment.  THEN, I found out that they had a showroom very close to me.  I went on that same day to see what they had to offer -- I was SOLD! 
In fact, I was kicking myself because if I had known about them, I would have had them upgrade my bathroom as well.  That would have saved me not only money but 2 months of frustration, having to manage and constantly call the workers back to "fix" things that they forgot or didn't do well.
Granite Transformations can give your old kitchen, bath, living room, shower and so much more (be creative) a complete facelift in 2-4 days -- they'll do it on time, with little mess (and they clean-up after themselves when they do make a mess), perfectly.  I wish I could post before and after photos for you.  I can't stop smiling!
Do yourself a favor and call this company FIRST -- before you talk with anyone else.  Use them as the baseline for comparison.

The guys that came out are quick, clean and very nice. The salesman was perfect. Everything was perfect.

Included in description of services performed in above section.

I was very happy with everything from the explanation when they came out and the diagram to the person installing it to the product that I have. I was very happy with everything. The price was good.

I have no complaints with them. They showed up on time and did the installation on the date they promised. The installation was done in one day. I really like the materials for the counters. They also showed great workmanship. I wouldn't hesitate recommending them to others.

They did a wonderful job.  They were punctual and responsible.  They measured and remeasured, everything fits perfectly.  The salesman and the measurement/installer were excellent.  They were here when they said they would be here, no chaos, and everything turned out wonderfully.

I previously submitted a report of Granite Transformations re the new kitchen countertops, for which I was completely satisfied. However, Granite Transformations also did our kitchen cabinets. GT provided all new wood doors, drawers and hardware and refaced the other existing cabinet surfaces to match. We have a rather large kitchen, with some 32 cabinets, mostly large, and this project was completed in 3.5 days after initial measurements were taken. No demolition was a HUGE PLUS! GT's personnel were professional and always on time, and the work is top quality. We are especially pleased with the European hinges, which are invisible when the cabinets are closed, and love the drawers that slide in easily, and if not pushed fully shut, just whisper slide into place. Same with the cabinets. They don't slam; just softly close. We are extremely pleased with our experience with Granite Transformations for both countertops (separate report) and for the cabinets and plan to use this company when we re-do a bathroom next year.

Very pleased. Professional + efficient + quality. There when they said they would be, did what they promised and in less time than estimated. How much better than that can it be??!! The crews were highly professional, very pleasant, and cleaned up after themselves. We'll be contacting G/T again when we re-do our master bathroom next year. We have recommended this business many times already.

Granite Transformations fit the bill for us...we didn't want to go through the demo process, but really wanted new, solid surface countertops.  We'd seen and spoken to them at the Del Mar Fair, and after seeing them again at a Home Show we made an appointment for them to come out and give us a bid.  The price was quite comparable to others we'd had, and Rick spent his time walking us through the selection process.  He was thorough and personable.  We were able to get a installation date much sooner than we expected, and two weeks later our countertops were in!  It took them one day to install and then they came back the next day to finish and polish.  There were some quality control issues, but Ray was always quick to return our calls, and the issues were resolved to our satisfaction.  We're very pleased with the whole experience.  One caveat: Do your research and know exactly what type of material you want...this product was the perfect solution for us, but may not be for you.  If you decide to go with Granite Transformations, we think you'll be very happy with their service! 

They were excellent. Everyone that came out was courteous and patient with us as we asked questions. I liked the way they handled themselves and represented the company. I don't have anything negative to say about those guys and I highly recommend them.

Granite Transformations was the lead contractor in redoing my kitchen. The first two weeks was spent by their subcontractor removing the kitchen cabinets, installing new plumbing, redoing walls and textuering same and installing the new cabinets. One the start of week three Granite Transformations came out and made a template for the new countertop. One week and one day later they began the two day installation of the new countertop which included a new sink. Jim Fay (Of Fay Bros Inc the Granite Transformations representatives in the San Diego Area) visited my home, checked out the installation and resolved scheduling issues. Throughout the whole process I had daily contact with Joe Gurski Granite Transformations Regional Sales Manager and Design Specialist to resolve any issues.

The job went great and was done in two days. After all was installed we noticed a 1/16'' minor imperfection in one 11' piece; the workman immediately saw it and said it was a factory defect, no problem! He ordered a replacement and re-installed it the next day at no cost!! This is a lot of work, with over 10' granite pieces. From the initial estimator (who was on-time, courteous, and professional), to the show room staff when we went to select materials, to the installer, to the post-installation inspection, these have been outstanding people to work with. I am entirely satisfied with their product and service; the kitchen looks like a million bucks and only those 'in the know' realize how easy this upgrade was!

THE DID EXCELLENT WORK, THEY WERE ON TIME. THEY WERE VERY EASY TO DEAL WITH.

ALL MY QUESTIONS WERE ANSWERED UP FRONT AND THE WORK WAS COMPLETED ON TIME, WHEN PROMISED. ALL THE STAFF WAS COURTEOUS AND KNOWLEDGEABLE AND THEY WORKED WITH ME TO MEET MY REQUIREMENTS. I HIGHLY RECOMMEND THIS FIRM.