Carpet Club

Outstanding. They got here when they said they're going to get here. They didn't mess or break anything. They did all what we told them to do. They did an excellent job. It looks so much better than the previous carpet. They were very meticulous and they were fantastic. I would highly recommend them. I would use them again in the future.

They were excellent. The crew did an excellent job.

Everything went smoothly from estimate to installation.  When we are ready we will be using them to replace the carpet in the remaining bedrooms.

I thought they were really good. They arrived on time. For the initial customer service, an individual came out and took a look at what we needed to have done. He was prompt. We scheduled the work after that and again, he arrived on time. I was very happy with them. I would use them again for sure.

The weather forecast was for rain in the afternoon but it was an beautiful sunny day! Both teams' work was professional and completed as scheduled.
One point: the laminate job could have been scheduled a little better since the flooring team didn't arrive until 10:30 am because they had to go and pick up the materials which could have been the day before! That caused a delay that would have been a disaster *IF* the weather followed its schedule. But it didn't!
Overall we are extremely pleased with CC, their installers and quality of product at a reasonable price. Two thumbs up!

I called different carpet places for estaimtes and Neil was a really good listener and I felt that he was really listening to specific ?to me which really impressed me. He seemed to really like his job and have a genuine interest in helping me, not just to make a sale. Everything went smoothly. The two installers, who were brothers,?were very good and very efficient.

I was very happy with Carpet Club's responsiveness and service. ?Pick up and delivery is not part of the regular service, but the woman arranged for both (actually picked it up herself). ?They kept to their estimate and had the carpet back to us in good time. ?I was very pleased with the quality of the workmanship, but even moreso with their customer service.

They came to apt gave estimate, and did excellent work

The experience was fine except for the scheduling of the installation. It had to be re-scheduled a couple of times and when doing so, I was told by the salesman that he would get back to me "within the next 15 minutes," yet I never heard back and had to call the next day. This happened twice. On the last go-round, I thought the installation was scheduled for a Friday and I called to double-check the installers' arrival time. To my surprise, the company told me it was scheduled for Thursday. That was OK with me, but if I hadn't called, I might not have been home on Thursday when the installers arrived.

They're really good. They did a great job within the time allotted. The price was right and they had a product my husband liked.

Excellent! Rob came out within 2 days of my call and calculated the carpet needed for a 1,200 sq. ft. house. I then had him give me an estimate for another home undergoing repairs that when complete will also have carpet installed. Both homes will be going up for sale (had been rentals) so I wanted a carpet that looked nice and was not costly. Rob brought samples and I selected one. After he gave me the estimate I immediately set a date with him for the installation. His price was several hundred dollars less than Lowe's and Home Depot's SALE price. And this provider's carpet was far superior than Lowe's and H.D.'s similar carpet samples. Carpet Club also provides free estimates where the other 2 companies do not. One thing I need to add. I had figured just over 79 sq. yards (dining room and closets not carpeted) and without mentioning this to Rob he estimated 81 sq. yards. The other 2 companies figured 100 sq. yds and 105 sq. yards ( this carpet has no pattern). So I would have paid for quite a few extra yards that were not needed. The installers arrived on the day appointed (were a little late due to some installation problems with their first appointement but they kept me appraised on their delay). 4 men showed up and it was complete in under 4 hrs. There was very little waste but did leave me 2 large pieces in case I needed a repair. The installers were professional and knew exactly what they were doing. For the life of me cannot tell where the seam is in the living room. I have now recommended them to 2 friends who are also looking for new carpet.

It could not have been a better experience, from the first phone call to the final results. First, out of the four carpet places I called for estimates (including two on Angie's list that were top-rated) only Joe from Carpet Club came to my house to measure and bring samples. (they're located 25 mi from my house!) Joe was here the day after I called. In fact, he called an hour in advance to let me know he was running late. Now, our job wasn't the fanciest. We're selling the house and wanted inexpensive carpet. Joe had just the thing (I LOVE it) and he left the sample with us to show the realtor. We scheduled the job for two weeks away. It could have been done sooner, but we had a trip planned. The day of the job, Abel and Israel arrived right on time to install. They were amazing. I've never seen two men work so hard or so smart. They were professional from start to finish. When I asked Abel how long he'd worked for Carpet Club, I think he said 16 years. It shows. If you've ever had carpet installed you know how invasive a job it is. Our house was upside down for maybe 5 hours. But the results are beautiful. As Abel joked when he left, "It's so nice, maybe you won't move." As anyone who's ever sold a house knows, moving is emotional, no matter what. To have professional help with excellent service simply makes a hard job easier. I can't wait til our realtor sees the transformation. As for the cost? Joe's estimate came in $600 less (!) than the people who estimated over the phone. $600 less. Amazing.

After spending much time and energy on researching what type and color carpet we wanted our decision was to go with Carpet Club. Denise was our sales rep and was fantastic. She was very patient and helpful in assisting us in our selection. Her background and expertise in interior decorating was a deciding factor. We were amazed that our "custom" color was not an additional expense nor the two times they were out to measure for exactness. Originally I was told the installation would take 2 days, but when the installers arrived (4 of them) I was told they could finish it that day. And they did. They worked nonstop only for a very short lunch. The new carpet looked fabulous when complete and cleanup was excellent.

They did excellent work as a team, removing all scraps of carpeting and leaving nothing behind. They had a great price and a flexible payment system as we choose the installment plan. We also opted for the scotch guard option. We might even hire them again for our bathroom, which is in need of some tiling work.

Workers were on time and professional, and did an excellent job on a challenging install. We had carpet that required a pattern match and many stairs. They did a great job.

The salesman was Jesse. They did a very good job.

THE SALESPERSON, ROMA BLACKMON, WAS VERY HELPFUL, PATIENT, AND KNOWLEDGEABLE. THE CARPET CAME IN WHEN PROMISED. THE INSTALLERS WERE PROFESSIONAL, FRIENDLY, AND EFFICIENT. THE CARPET AND INSTALLATION ARE OF HIGH QUALITY, INCLUDING CUSTOM STAIRCASE WORK.