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CITRUS FRESH
Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Tile: Ceramic and Porcelain - Repair,
About us
We specialize in deep cleaning. Whether it be carpet, upholstery, area rugs and/or hard surface flooring our new and repeat customers keep returning! This is from the organic, non-toxic, child and pet friendly products we use and the top of the line equipment we use. Not to mention the customer service you will receive amidst it all! In an unfortunate event of water damage we are here for you. We bill insurance directly and are licensed and insured. We will not only complete the initial water damage services bit get you and your home back to normal with our construction services. We carry a CA contractor’s general B license and will complete the job from start to finish! With years experience in carpet cleaning in the Southern California region, we at Citrus Fresh are confident that we can help you regardless of how big or small your job is. We use state-of-the-art equipment which naturally yet effectively eliminates stains from carpets and returns them to their original beauty. No matter what your carpet crisis is, we at Citrus Fresh are ready to deal with it. We offer special carpet cleaning services, including 24/7/365 emergency carpet cleaning services and water damage restoration services. We also do pet stain and odor removal, tile cleaning, and rug and upholstery cleaning. Call us today to get your free estimate!
Business highlights
Emergency services offered
29 years of experience
Services we offer
Carpet Cleaning, Upholstery cleaning, air duct cleaning, area rug cleaning, water damage
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.732 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 9% | ||
| 6% | ||
| 0% | ||
| 3% |
Showing 1-25 of 32 reviews
Tracy V.
Sep 2017
Extremely well I am very pleased with their work.
Susan B.
Aug 2017
They didn't honor my zip code
Animikha D.
Jul 2017
Better than expected! I have used other carpet cleaners and they usually promise the stains to be gone 100%. It never was the case. This cleaner looked at the stains (dog had thrown up one night at several spots) and said that there was a 70% chance of removing it completely. He did far better than the previous cleaners.
Rod F.
Jun 2017
We just completed construction & painting & were hosting a party so we had to have them come out within a day of calling. They called me right back & arranged a time & did a great job!
CYNTHIA C.
Jun 2017
Every one of the men arrived on time and were courteous and professional. I highly recommend Citrus Fresh.
Sarah V.
Jun 2017
My experience with them was really great. Citrus Fresh's crew is very professional, punctual, and detail-oriented; next time I need a carpet cleaned I definitely will be going to them again. Their work ethic has won them a loyal customer. Also, their prices are incredibly affordable for the quality of work which they do, I was surprised by just how great the carpet I wanted cleaned looked afterwards! I highly recommend them for an affordable way to get a great-looking carpet.
Alaisha R.
Jun 2017
They were very professional, they really value their customers..they took their time & didn't do a rush job & our carpets came out quite clean.
Brittany S.
Jun 2017
Its was great! We called and were able to get an appointment quickly. They notified us when they were on the way. They arrived on time. They were professional, quick and friendly. Our carpets look and smell new again!
Tylor G.
May 2017
Provided the best price and the workers did a GREAT job. Our office furniture looks brand new again. Thank you Lisa, David, and the team.
Eileen Z.
May 2017
Carpets looked good.
Response from CITRUS FRESH
"Thank you [Member Name Removed]. Look forward to working with you again!"
Patrick M.
Apr 2017
They were quite late but did a very nice job.
Response from CITRUS FRESH
"Thank you [Member Name Removed]"
V. D.
Apr 2017
I AM SO IMPRESSED!! This area so clean WAY BEYOND my expectations. I have previously used Quality Carpet Cleaning (will never use them again) and another company based in Irvine (nice employee, but I cannot recall the company name). I requested an appointment between 8am and 10am. Justo (the employee) called a half an hour before showing up. He arrived promptly as promised. He was friendly, professional and worked very hard. My carpeting has never looked this clean - ever. I will use Citrus Fresh again when I have my stairwells cleaned.
Jim E.
Apr 2017
The gentleman was quick. He said it would take a half hour and it took less. Our carpet is only a couple years old. The offer says "Includes deodorizing to go along with your carpet cleaning Includes light furniture moving." My wife had emptied a coffee table and two end tables. He didn't want to move them. Nor did he move the couches or recliner. Not sure there was much to the deodorizing. But he didn't use any styrofoam to lift furniture off the carped, nor did he provide a paper trail to walk on, which is what other carpet cleaners have done in the past.
Response from CITRUS FRESH
"Thank you for your review. Due to workman's comp we are only able to move like dining room chairs, bar stools etc. Our policy does not cover other items for our techs to move. Angie's List does not go into detail on their description and I do not know why. If we move over 8 lbs it is considered a moving category for our policy and then is considered a moving company. This is why the table and most definitely sofa and recliner were declined on being moved by 1 technician. We did not move the furniture therefore no Styrofoam is needed to lift furniture as it was not set back on damp carpet. Most companies now days never put down paper on cleaned carpet. The reason is it does not let the carpet breathe and air be circulated to the cleaned area. This method leaves a wet mildew smell as the padding absorbs all the wetness instead of drying out. I am glad the cleaning was well as nothing was stated about the cleaning job! I have addressed your concerns and the reasoning why the technician did what he is trained to do."
Madden M.
Apr 2017
AMAZING, did not realize how dirty the patio furniture was. They where so thorough on the job they did I was impressed with their work and appreciate them!
Response from CITRUS FRESH
"Thank you for your time on a great review!"
Madden M.
Jan 2017
Amazing, can not rave enough. Good job Citrus Fresh!!!
Joan F.
Jan 2017
Called this company out to clean our carpets and upholstery.. What and amazing job they did. Will be using again!!!
Response from CITRUS FRESH
"Thank you [Member Name Removed] for your positive feedback!"
Roy G.
Jan 2017
There was an initial problem --- the technician did not show, and I wasted 1/2 day waiting. The company responded well-- re-scheduled for a convenient time. The technician appeared on time for the re-scheduled date. Once he arrived, he was polite, worked quickly, and did a great job. The rugs look much better, and I rate the work quality as an "A." I definitely will use this company again.
Response from CITRUS FRESH
"Thank you for your review. Sorry for the misunderstanding and so happy to hear that our overall service was A rated!!!"
Cliff T.
Jan 2017
Great work! Arrived on time, completed work quickly. Carpets look great.
Response from CITRUS FRESH
"Thank you for your review. So, glad we finally got it scheduled!"
Michelle M.
Jan 2017
Would use this company again of course. Great customer service and then they went next door to my neighbor! What a great experience. Everything looks great.
Response from CITRUS FRESH
"Thank you for the kind words and letting us clean the neighborhood!"
Cheryl T.
Jan 2017
Santos arrived on time and was very nice and professional! He took great care that my moms cat was in one of the bedrooms and was very kind! Fast and friendly service! Also, when I was contacted to schedule the appointment the woman I spoke with was very kind and professional. I would definitely use their services again.
Response from CITRUS FRESH
"I am so happy that we serviced you and took care of your needs. Can't wait to work with you in the future."
Belle N.
Jan 2017
I was blown away by the work ethics and honesty of Santos. My husband noticed the difference of his work from the last company we hired to do the same work. I am hiring this company again and would request for the same worker names Santos Customer service is pleasant to deal with. Over all I am satisfied with this company's work.
Response from CITRUS FRESH
"Thank you for the kind words."
Daniel S.
Dec 2016
From my initial call to the cleaning service it was top notch. What amazing service Citrus Fresh provides. I will use them again and recommend them to friends and family. Their profits are organic and pet friendly!!!
Response from CITRUS FRESH
"It was a pleasure serving you [Member Name Removed]!"
Sivan S.
Dec 2016
Citrus fresh did an excellent job of cleaning my carpet,they was professional, honest ,responsive and does a great job. I will definitely use them again. thank you citrus fresh
Response from CITRUS FRESH
"[Member Name Removed], thank you for giving us your feedback!"
Michelle M.
Nov 2016
The crew arrived promptly as scheduled. They crew was 2 men that were clean and professional in company shirts and clearly marked van. This is very important to me as being at home alone and having an unmarked van is very uneasy to me. The cleaning was amazing and the end results were fantastic. I would hire them again and refer them to friends and family!
Joe S.
Nov 2016
I called a few carpet cleaning companies needing my carpets cleaned ASAP prior to a party in a couple of days - carpets were dirty and had numerous pet stains. Citrus Fresh set up an appointment for the next day and they arrived when promised. The crew confirmed what needed to be done and they said they'd do their best to remove the pet stains - they said up front they could definitely make them substantially better, but couldn't promise they could be entirely eliminated. They were extremely conscientious and careful not to damage any furniture or our wood floor. They cleaned the carpets thoroughly and re-sprayed the old pet stained areas twice and worked hard to remove the stains. The carpets looked awesome after they finished. Most of the pet stains I was concerned about were barely visible. Their truck mounted system must be very powerful - most of the water was removed and the carpets dried in just a few hours. Amazing experience - will not use anybody else in the future. Highly recommended!!
Response from CITRUS FRESH
"Thank you for your review. Happy Passover!!!!"
Licensing
State Contractor License Requirements
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FAQ
CITRUS FRESH is currently rated 4.7 overall out of 5.
CITRUS FRESH accepts the following forms of payment: CreditCard
Yes, CITRUS FRESH offers free project estimates.
No, CITRUS FRESH does not offer eco-friendly accreditations.
No, CITRUS FRESH does not offer a senior discount.
Yes, CITRUS FRESH offers emergency services.
No, CITRUS FRESH does not offer warranties.