LEUCADIA GLASS

The owner of this business is awful to deal with. We had shower glass put on a year ago on our remodel in guest and primary bathrooms. One of the hinges in the guest bathroom was installed crooked. I called him right after and he said that's due to the tile and there's nothing that could have been done about it...Although none of the other hinges on that shower were crooked. I let that go. Then, the primary bathroom shower door wasn't closing properly, so we had someone come in and fix that so it closed properly. The nice worker that put it in, acknowledged that it was an issue and fixed it and it's been working fine since then. Then a couple of months ago, the black color on one of the hinges/screws in the primary bathroom completely went away to the point where the stainless steel was showing. After less than a year, that should not have happened. None of the other hinges showed any discoloration like that. They came over and replaced that as well. We just called them for another job, to add a door to an existing shower and they sent a worker in (very nice guy btw) to measure and give us a quote. I took the time off from work to be there and he came and measured. I just received a call from the arrogant owner that he doesn't want to bid the job since they've "had many issues with us previously." The three times we've called them have been: 1. The crooked hinge (which they did nothing about and we just let it go) 2. The dysfunctional shower door, which they came na fixed 3. The corroded hinge that needed replacement and they replaced... If you call him to stand behind his work, he either won't do it, or he will complain and black ball you since he only likes mainly dealing with home flippers and contractors that don't really care about customer service and quality control and pass on the unprofessional work to the home owner. Stay away, if you want to deal with a business that does the job right the first time or actually stands behind their work. These guys have gotten to arrogant over the last few years since construction business has been booming and couldn't care less about their customers and their workmanship. Stay away.

Came for an initial quote, and explained what my options were. Replacing the whole panel was the best for long term. They were also able to source the frosted glass pattern; I had thought it would be difficult to obtain.

After ordering the parts, the install was scheduled. Everything went quickly and smoothly. I have not had any issue since the replacement, which was about 1 year ago now.

They destroyed my shower.  They put in new glass using really long 3" screws that drilled through all the protective layers that were put in place by the tile installer.  Over the next couple of months, the water got down into the wood and caused it to swell.  The swelled wood caused the tile to lift.  I had to hire somebody else to come out and fix everything they'd ruined. 

Then they cancelled an appointment after I took a half day off work, and was on my way driving home.  They said they weren't going to come out because it was a liability because I didn't have a shower permit for remodeling my shower.  They didn't have any problem doing the job, after they took they money.

I had all the damage redone and repaired in May 2014 by an entirely different company who did a fantastic job.