Install-It-Direct

We hired Install IT Direct for a substantial front yard renovation that included demolition, grading, concrete block retaining walls, a paver patio, and paver sidewalk. We first contacted them in June, signed the contract in July, and construction began in September. Antonio and Maximo were professional, hardworking, and meticulous throughout construction. Frank was onsite daily to monitor progress and troubleshoot. The crew was receptive to our input, offered helpful recommendations, and paid close attention to the appearance and detailing of the finished work. Our main criticism was communication around scheduling and scope documentation, which could have been clearer. However, the quality of the work was spectacular and exceeded our expectations. The project was initially estimated at 4–6 weeks but was completed in just 12 working days. Based on their workmanship, professionalism, and price, we would absolutely hire Install IT Direct again.

I hired Install It Direct for a large outdoor project with pavers, drainage, artificial turf, and a fire pit. The job turned into months of stress, follow up, and quality issues that should have been caught by proper supervision. Polymeric sand went down two drains because they were not covered. Several drains were misaligned, paver areas had drainage problems, border pavers around the turf were loose, and the shower drain was installed off center. The turf was the worst part. Within weeks, grass and weeds came through the middle in about 18 spots. The turf was uneven and lumpy, with poor infill coverage. I later hired another company to redo it, and they found recycled base contaminated with dirt, base depth from about 0.5 to 2 inches, and no weed fabric under the base. Most seriously, the fire pit exploded toward my girlfriend and caused injuries. An independent inspection found a loose gas connection. We are now pursuing legal action. I would not recommend this company.

The project was handled professionally from beginning to end . I am very happy with the results. My backyard pavers look perfect!

INSTALL-IT-DIRECT prides themselves with the quality of their work and they made us happy and very satisfied with the outcome. We had a great experience working with this company. They completely redid our backyard and front side yard. Steve Brown designed a project that transformed this old water guzzling property into a beautiful drought resistant oasis. Steve's vision made it possible. His organization and caring made us feel confident that we made the right decision. The work was completed fast and efficiently and within budget by Patrick Diehl and his friendly energetic crew. They made it all happen. They redid the landscape, installed paver stones, drainage, flower beds, raised beds, lighting, drip irrigation and a small drought resistant Dymondia Margaretae lawn. We needed and received frequent and effective communication throughout the process. This gave us confidence in the outcome. The new yard is awesome. We love it!

Install It Direct did our hardscaping and landscaping. They are very professional and efficient in their work. They walked through our work area before they started the work and gave ideas for installing resting wall, raised beds.

I couldn't have been more happy to get my landscaping work done, and that too so beautifully - huge thanks to Install it direct! I wanted a very simple easy to maintain side yard for which time an budget was a deciding factor as much as were the options I had for making it look beautiful and functional. William worked with me to help pick the best options and get the design nailed down. Patrick and Jonathan took it from there and stayed in constant touch, worked patiently with me, and kept in touch till the work was done. They were always available to talk through any concerns or question I had. I got nice pavers, a retaining wall and a small patch of artificial turf which looks amazing. Work was done really fast and the crew was so hard working and I never saw them spend time on anything else while they were there. I would recommend INSTALL-IT-DIRECT to anyone who heartedly!!!

This was a fantastic company to work with on my backyard project. From the start, Steve led the design, offering thoughtful options while keeping our budget in mind. He was transparent, never pressured us, and focused on doing the job right. After considering other companies, Steve’s advocacy for us made the decision easy. Once the project began, I worked with Ramon, the onsite lead; Nick, the foreman; and Patrick, the project manager. I doubted their 2-week timeline, but this efficient team completed everything in just 8 days. Ramon arrived promptly each day, answered questions patiently, and ensured nothing was removed without checking first. His team’s attention to detail was exceptional. Though I had limited interaction with Nick, it was clear he played a critical role. Patrick was incredible—checking in daily, addressing changes patiently, and solving issues on the spot. His dedication gave us confidence throughout. I can’t thank the entire team and the owner enough!

We recently redid our front yard and added turf to the backyard, and Iâ m absolutely thrilled with the results from Install It Direct. Patrick, our project manager, and his team were professional every step of the way. The final outcome is incredible, and Iâ ve already received numerous compliments from neighbors. Patrick and his crew were fantastic!

We had artificial turf and a lighted outdoor staircase installed. Communication was perfect. Workmanship was excellent. Job done on time at reasonable cost. They will definitely be hired for our next phase, a sitting area with fire pi and outdoor kitchen. Very highly recommend

I just had roughly 2000 square feet of turf installed at my residence by Install-It-Direct, and could not be more pleased by their professionalism and attention to detail from their initial estimate and throughout the entire installation process. Nate talked me out of using pavers, which would have been more expensive than turf, which speaks very much for their honesty and doing right by the customer. He provided me pluses and minuses of both options (turf vs. pavers) and walked me to two houses in the neighborhood using turf, giving contrasts and comparisons with those turf instances and their product, really helping with my decision. Patrick's project management could not have been more helpful, and both he and Nate assuaged any concerns I had in bringing the project through to a great end result.

This is the third time Install-It-Direct has done work on our property and they are just as good now as they were in 2010 when they did the first project. Rich, Patrick, Cosme, and crew understood that it was a painful but necessary decision for us to comply with the State's AB 3074 Zone Zero. Plans were drawn up and a meeting on site that included a very thorough walk-through of the project was done several days before the start date so there would be no surprises. They listened and answered every question. We are very pleased with what they did and how they did it. There was daily contact with Patrick and Rich while the work was being done and they have stayed in touch to make sure we are happy with the project. We are.

We are very happy about the professionalism and workmanship of the Install-It-Direct team! Will definitely hire them again in the future!

We had Install-It-Direct design and install a retaining wall for a sloped portion of our yard. They provided lots of advice and options for getting the look we wanted at a good price. Patrick and Antonioâ s team were able to bring the vision to life in less than a week. The final installation was done with high quality workmanship and has increased the value of our home. We highly recommend their services and look forward to the next project with them.

INSTALL-IT-Direct is an exceptional company to do business with, when it comes to yard design, contracts and quality of service. I was given a fair price and I didn't need to negotiate the terms of the contract. All the work was completed professionally and in a timely manner.

I am pleased to write a review for Install-It-Direct and share my experiences with their team. From the initial consultation to the final walkthrough, the entire process was seamless and stress-free, thanks to their expertise and attention to detail. The salesman, Nate, was knowledgeable, patient, and genuinely interested in understanding our vision for the project. He offered valuable insights and suggestions, ensuring we were well-informed and confident in our decisions. His professionalism and enthusiasm left a lasting impression, making it easy to trust Install-It-Direct with our landscaping needs. It should be noted that Nate provided a very detailed proposal. I believe this is the very best way to propose a project, as it doesnâ t leave things for later. Itâ s better to define the scope of the project to include even the smallest details. This approach is useful to avoid unexpected omissions during the project. We were also paying close attention during the project to ensure it was all going according to the plan. For the most part, it was, but there were a few little details that we pointed out. Their response? â No problem.â The designer (also Nate) transformed our ideas into a beautiful and functional design. His creativity, combined with his experience and knowledge of landscape architecture, resulted in a beautiful outdoor space that surpassed our expectations. The attention to detail and thoughtful placement of plants, hardscape, and features created a cohesive and inviting environment that we now enjoy daily. Honestly, the results were even better than I had expected. An added bonus is a number of positive comments from our neighbors. Nice! Throughout the project, the foreman, Troy, demonstrated exceptional leadership and communication skills. He managed the work crew effectively, ensuring that the project stayed on schedule and within budget. His proactive approach to problem-solving and eagerness to address any concerns or questions we had were truly appreciated. The work crew, in turn, was diligent, respectful, and skilled. They worked quickly and efficiently, completing the project in a timely manner without compromising quality. They definitely knew what they were doing, and they worked very smoothly as a team. The level of craftsmanship and attention to detail displayed by Install-It-Direct is exceptional. Their commitment to excellence and customer satisfaction is evident in every aspect of their work. I wholeheartedly recommend Install-It-Direct for any landscaping project and am happy to share my positive experience.

I got quotes from 8 different contractors for my backyard walkway and patio. I went with Install-It-Direct because they provided a very thorough quote; the exact work that would be done was clear, and it was obvious that they were not going to skip corners. Their cost was also very reasonable (not the cheapest, but far from the most expensive). Working with them was very easy. They were responsive to all of my concerns. And most importantly, the path looks awesome! I am very happy with the end result. I would recommend Install-It-Direct to friends and family.

We are very happy with the project on our yard, pavers and artificial turf. we would like to thank Mr. John, Patrick, Jonathan and the crew - Sebastian, Manuel, Avelino, Diego, Hector, Gustavo and many more for being friendly, professional, hard work, understanding and compromising. All had worked diligently to meet our needs and finished within our time frame. Gazillion thanks.

I had ISTALL-IT -DIRECT replace my existing lawn with artificial turf. I started with the back yard. I was so impressed with the look as well as workmanship, I decided to also do my front yard. After meeting Nate, I didn't bother to talk to another company. I can't come up with enough accolades for Nate. His aplomb is reassuring , his attention to detail impeccable, his kind demeanor is appreciated & word golden.

Nice guy. But I feel duped. Convinced me to hire his buddy to complete landscaping project. I am still paying for things that were done poorly.

So thankful TO INSTALL-IT-DIRECT for the hard work and successful completion of our new front yard. We could not have dreamed of a more professional, efficient, and beautiful finished product for our home. From Bill, the talented designer, who kept our budget tight while offering a clear consistent vision of the finished project. To Patrick, the exceptional project manager, who handled all aspects of a super-efficient working schedule, demo, product deliveries, and keeping the project moving toward a perfect completion. To Eric and his labor crew, who worked tirelessly each day to bring the designs to completion, all while keeping the work space clean, tidy and meeting every workday targets. Many, many thanks to INSTALL-IT-DIRECT.

I wish I could provide more than 5 stars! From Nate helping us to develop an amazing design to Caleb managing the project so incredibly well, the team was professional, hard working, communicative, and produced a product that we love! We spoke to so many companies and we could not be more pleased with Install It Direct!

Good work

Categories above don't exactly reflect the work we had done. Install It Direct removed our wood retaining wall and replaced with stone-look block (about 260 feet in length). They also installed artificial turf in our front yard, which greatly improved our curb appeal. Chris and Troy supervised these installations and their workers did an excellent job. We were very pleased with their work and it turned out great!

Chris MacMillan managed and designed the project. He's super knowledgable, and during the whole project, he and the project lead, Nicholas, who was in charge of the worker schedules, were both always proactive and easy to work with. I started my project small with with intention of replacing backyard cracking concrete with pavers, ended up spent a lot more on a cooking center and a fire pit, plus bunch of other miscellaneous updates and fixes. We're very happy with what it turned out.

These guys did an excellent job of my backyard. Robert and team were very collaborative with the entire effort without breaking the bank too much. I have my ideas in mind and the team translated them into a finished functional yard that the entire family can enjoy for many years to come. Kudos to Robert, Patrick, and special mention of Antonio, and Leandro who did the backbreaking work. I highly recommend this company! Jerry & Annette Y.