Home Depot - Encinitas

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On 1/11/13, I purchased an over-the-range microwave oven, including installation.
On 1/16/13, the oven was delivered but Ceva Logistics couldn’t do the installation because holes needed to be drilled in the tile backsplash (I previously paid Lowe’s $40 for their “detailer” to tell me nothing would need to be done to the tile and the same vent could be used). I was told to call Home Depot to schedule a specialized installer, which I did.
On 1/21/13, Mike and Todd from Installators arrived and installed the oven. They did have to drill holes in the tile backsplash. They also ended up replacing the vent and enlarging the hole in the bottom of the cabinet because the builder hadn’t installed the vent in the proper place and had squashed it so it would fit. These extras added to the bill, but it was worth it to have everything done properly.

The crew that came for the install was great. Excellent job overall, no complaints.

I didn't like the service. I went through 3-4 guys telling them what I wanted, and they were more concerned about their lunch break. I felt they didn't care about me at all. I don't use them for anything.

Lowest price, prompt delivery, and good installation.

THEY CALLED AHEAD OF TIME, AS PROMISED THE REPAIR MAN ARRIVE AS PROMISED. THE REPAIR MAN HAS VERY HIGH PROFESSIONAL CONDUCT. HE TOOK CARE SMALL DETAILS TO MAKE SURE THAT THE APPLIANCE WILL FUNCTION PROPERLY. AFTER JOB IS DONE, HE TOOK A PICTURE WITH POLAROID TO REPORT BACK TO THE COMPANY, I ASSUME. GOOD QUALITY OF WORK.

MR. JAMIE TRIVISON, IN KITCHEN CABINETS DEPT., DID A WONDERFUL JOB IN DRAWING THE DIAGRAM FOR THE LAYOUT OF THE CABINETS. I WAS SO IMPRESSED WITH IT THAT I TOOK IT RIGHT AWAY. HE ALSO EXPLAINED TO ME ABOUT THE DIFFERENT TYPE OF WOODS AND GRANITE COUNTERTOPS. HE EVEN SENT ME A THANK YOU LETTER AFTERWARD.