Hibiscus Pool & Spa Service and Repair

pool cleaning service

About us

Here at Hibiscus Pool & Spa Services and Repairs, we sustain our company on reliability, great communication, integrity and quality work. We strongly believe in giving our absolute best in all of our projects. We are experts in our trade and will always keep you educated on your particular task or project.

Business highlights

32 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.9
Showing 1-24 of 24 reviews

Jasen B.
03/2024
5.0
Great communication and customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Timothy K.
12/2020
5.0
Shannon is great to work with. He did the original installation on my pool pump and the pump needed to have the gaskets replaced. He quoted me a fair price for the work, did the work, and the repair was successful! I highly recommend Hibiscus Pool for my experiences with them and the quality of their work and professional manner in which they provide service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Joseph W.
02/2020
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William M.
08/2018
4.5
Shannon was very professional while installing a new pump. We had an issue with some wiring but he returned afterward to fix it. We also have some old equipment and he went out of his way to to repair rather than replace. This saved us a ton of money and hence was the reason for the wiring issue. I would definitely recommend their services without hesitation.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

jason S.
10/2017
5.0
Great service, honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darlene D.
01/2017
5.0
Started right away. Found a broken piece in the pump and are replacing it. Very friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike L.
01/2017
5.0
Shannon was great, polite and professional. Great customer device. I would definitely recommend for all pool needs. Hibiscus poos will be my new go to pool company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry C.
01/2017
5.0
They came in on time and under budget. The pool looks great and handles all of the issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick K.
12/2016
5.0
Scheduled me quickly. Diagnosed the problem. Came when they said they would. It cost what they said it would cost. I had a broken primary pump and they ordered a new one and got it installed promptly.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

RODRIGO U.
11/2016
5.0
Very professional and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Mark S.
10/2016
5.0
Prompt and knowledgeable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave B.
08/2016
5.0
Excellent service. Very cordial owner and technician. Thanks guys.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Debbie R.
08/2016
5.0
They were so pleasant and professional. Did an excellent job and we're great at communicating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald K.
06/2016
5.0
Shannon with Hibiscus Pools provided exceptionally good service in the removal and replacement of my swimming pool heater and filter. He provided informed recommendations on the type and brand of equipment needed and a detailed price for the complete job. Shannon and his staff arrived on time, removed the old equipment, and expertly installed the new heater and filter. Shannon even painted the newly installed plumbing pipes so the pipes would match my existing equipment... unexpected, but greatly appreciated. Shannon setup and tested the new heater and filter, and left the pool-equipment area in great shape. I highly recommend Hibiscus Pools. Donald Kelley Rancho Santa Margarita, CA

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave N.
05/2016
5.0
Very helpful, very pleased with the work, quality or service and just the overall outcome in general. I highly recommend to anyone needing pool assistance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William K.
03/2016
4.5
Apparently due to some issues it took him 3 days to complete the job of installing a spa heater; coming to the job in the late afternoon and running out of daylight. Once done it has been working as designed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Karen J.
02/2016
4.0
Great customer service!

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sanjay A.
01/2016
3.5
We needed a pool light replaced and another pool bulb replaced. They did a great job. No problems. Would hire them again for important jobs. Reasonable value. Have had them maintain my pool over the last year. The pool is not in as good shape as it used to be with our old pool guy. Repeatedly, they fail to clean the skimmers/pump filter so the system clogs up.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0


Tim K.
12/2015
5.0
I highly recommend Hibiscus Pools! Shannon is very knowledgeable and did a great job recommending a new type of pump (variable speed) for my pool. He installed the new pump, a new filter control valve, and now my pool system is working better than ever! Thank you Shannon for a job well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    P.O. Box 232276, Encinitas, CA 92023


    Service hours

    Monday:
    6:00 AM - 6:00 PM
    Tuesday:
    6:00 AM - 6:00 PM
    Wednesday:
    6:00 AM - 6:00 PM
    Thursday:
    6:00 AM - 6:00 PM
    Friday:
    6:00 AM - 6:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    pool cleaning service

    FAQ

    Monday: 6:00 AM - 6:00 PM

    Tuesday: 6:00 AM - 6:00 PM

    Wednesday: 6:00 AM - 6:00 PM

    Thursday: 6:00 AM - 6:00 PM

    Friday: 6:00 AM - 6:00 PM

    Saturday: Closed

    Sunday: Closed

    Hibiscus Pool & Spa Service and Repair accepts the following forms of payment: CreditCard
    Yes, Hibiscus Pool & Spa Service and Repair offers free project estimates.
    No, Hibiscus Pool & Spa Service and Repair does not offer eco-friendly accreditations.
    No, Hibiscus Pool & Spa Service and Repair does not offer a senior discount.
    No, Hibiscus Pool & Spa Service and Repair does not offer emergency services.
    No, Hibiscus Pool & Spa Service and Repair does not offer warranties.

    Contact information

    P.O. Box 232276, Encinitas, CA 92023


    Service hours

    Monday:
    6:00 AM - 6:00 PM
    Tuesday:
    6:00 AM - 6:00 PM
    Wednesday:
    6:00 AM - 6:00 PM
    Thursday:
    6:00 AM - 6:00 PM
    Friday:
    6:00 AM - 6:00 PM
    Saturday:
    Closed
    Sunday:
    Closed