Charlies Foreign Car Service

.

Perfectly, as usual. We have been bringing our cars here for years, and they have always been entirely reliable, honest, have done excellent work at a reasonable price, and have been service/customer oriented. I wouldn't bring my cars anyplace else.

unknown

unknown

.

unknown

It is difficult to find a mechanic that you are comfortable with and you believe is honest and forthright and doesn't try to sell you things that you don't actually need. I have found their place to be professional and courteous and really easy to work with. When I've needed repairs or something, they always check the car out thoroughly and let me know if there is something that they think might need service soon but doesn't need it right away, so they don't try to make me do it right then and there which leads me to believe that they are very honest. I like them a lot. I don't remember the price of the oil change but I do know that it was less than what Jiffy Lube was going to charge me.

They are family run. My car has two hundred thousand miles on it. They take care of and I never have any problems with it.They are great people. They will send you cards for your birthday and are very personable. They will lend me a car or give me a ride home and pick me up.

I found them on Angie's List. The car broke down again the next day after we picked it up, and what they had diagnosed and repaired was, in fact, not the problem. I didn't call them back because the car was about 200 miles away at this point and there was nothing that they could do, but I won't go back to them.

When I called, the customer service was professional and quick. I arrived for my appointment and Charlie's made a clear attempt to complete the service, knowing I was waiting. I was shown to a comfortable place to wait, with beautiful chairs, coffe, water, and sodas. The service was completed within 30 or 45 minutes. Check-out was also quick and painless.

A family business, Charlie's has been working on my two cars for several years. They are always polite, responsive, on-time and thorough. Also, they provide shuttle service to/from home if needed while repairs are being done. A pleasure to deal with are Shelly, Tom and other employees at the office.

I took my 1997 Audi to Charlie's because Hoehn Audi gave me a $1500 estimate to replace the heater core so that my defroster and heater would work. Charlie's simply replaced the thermostat and flushed out the radiator. Charlie's said that, apparently, Hoehn had not flushed out the radiator for years, after I had been trusting them all these years to check things over and do everything that needed to be done. Now, my defroster and heater work and I only paid $300. On 9/22/09, I took my Audi into Charlie's for an oil change and any other servicing it may have needed. I managed to go away with a bill of only $77, many hundreds less than I have ever had to spend every time I took my car into Hoehn Audi no matter how small the service required. The only thing that Charlie's neglected to do was to re-set the clock after disconnecting the battery for service, which Hoehn always did. Although I have not yet figured out how to re-set the clock, it is worth that inconvenience to save hundreds of dollars.

This work was done quickly and efficiently. The amount paid was less than the original estimate.