Bob's Carpet Care Inc
About us
There is no substitute for experience and we have over 35 years of it, we are the premiere carpet cleaning & restoration service provider in North San Diego County. We pride ourselves on quality customer service. Our 12 step cleaning process is sure to leave you a satisfied customer. We refresh all forms of flooring you have to offer.
Business highlights
Emergency services offered
49 years of experience
Services we offer
DuPont Teflon fabric and carpet protection, Hardwood floor cleaning & sealing, carpet cleaning, oriental rug hand washing & furniture cleaning., rug cleaning, stone floor cleaning, tile and grout cleaning and sealing, upholstery cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.918 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 6% | ||
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Showing 1-18 of 18 reviews
Destiny B.
Apr 2017
We are beyond pleased with Bob's Carpet Care! Not only did they do a marvelous job in cleaning our carpets, their customer service was wonderful as well! They were able to lift tough stains in needed areas; all of our carpet looks beautifully clean and nearly new! The technicians were kind, courteous and helpful. They worked quickly and efficiently- doing an amazing job! In addition, Bob the owner contacted me to go over the work- he kindly also provided me with information on stains, cleaning and how to deal with tough stains that cleaning might not take of. We will definitely use them the next time we need our carpets cleaned! We'll happily refer our family and friends to them as well!
Response from Bob's Carpet Care Inc
"Thank you for your trust in our company [Member Name Removed]. We appreciate your kind words as well. Thank you so much. - Bob"
Lisa L.
Aug 2016
I have been a property manager of high end rental properties for 20 years. Bob's carpet care has been providing superior service for all of my rental properties. It is the only carpet cleaning company that I will use. Bob's Carpet Care always restores my carpets to almost new condition. In addition to having them clean my carpets, they also apply a product that repels dirt and stains. Their work is guaranteed and they will return to redo your carpets if you are not satisfied with the first cleaning. Their employees are friendly and professional. If you are looking for high quality carpet care, you will not be disappointed in using Bob's Carpet Care.
Response from Bob's Carpet Care Inc
"Thank you [Member Name Removed]. We are very grateful to have clients like you. Always at your service. - Bob"
Kim S.
Nov 2015
I have used Bob's Carpet Care in Encinitas for years. I had a great carpet cleaner in Orange County and learned a lot about what's important in a carpet cleaner. I was so happy to have found Bob's. They use a soapless cleaner so the carpets stay clean without sticky residue. They also charge by the square foot so none of the bait and switch about paying for a room and then seeing all sorts of upcharges. While it ends up being slightly more expensive than some cheap quotes you'll see from other places, the carpets are so clean and they will guarantee their work. We have several rentals and we tell the tenants that they must use Bob's because we've never found anyone else who did as good a job.
Response from Bob's Carpet Care Inc
"Thanks or the honest review [member name removed], it's clients like you that have kept us growing over the years. We work hard to do our very best each time, to earn your trust and we truly appreciate the compliments. Thank you again for taking the time to share your thoughts on Angie's List and we look forward to serving you again!"
Shay B.
Oct 2015
I've used Bob's Carpet Care about once a year since 2001. They've always done a great job at cleaning my carpets and getting out some pretty extreme pet smells. Everyone that works there is super nice and professional. Plus, they're competitively priced and quick. Great company!
Response from Bob's Carpet Care Inc
"Thanks [Member name] for the awesome review, we really appreciate your loyalty over all these years! We pride ourselves on doing our absolute best each and every time and it makes us happy to know you like the results. I will pass on your positive comments to everyone here and we look forward to seeing you again in the future."
Curtis W.
Oct 2015
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Response from Bob's Carpet Care Inc
"Thank you [Member Name Removed]. - Bob"
Rich N.
May 2015
We have used this service several times. Good work, on time, friendly.
Response from Bob's Carpet Care Inc
"Thank you [Member name removed]. We appreciate loyal clients such as yourself. And thank you for the positive comments you posted about our cleaning service. My crew and I will look forward to serving you again. - Bob"
Sylvia S.
Apr 2015
unknown
Response from Bob's Carpet Care Inc
"Thank you so much [member name removed] for the positive comments. We appreciate the chance to work for you and it's nice to hear you are happy with the results. I will pass on your feedback to the technicians as I'm sure it will make their day! Thanks again for trusting us to clean your carpets!"
Judith H.
Jun 2014
Living room, dining room, hallway, office, family room expertly cleaned. Service rep came to house to provide an estimate a week before and worked with me to provide cleaning for major traffic areas instead of the entire area of the rooms because Bob's charges by the square foot. We did not move any of our large furniture pieces in any room. The carpet is clean, fresh and even feels better on bare feet.
Response from Bob's Carpet Care Inc
"Thank you so much for trusting us to make your carpet look it's best. We are glad your 1st experience with us was satisfactory. We take pride in or work and want to thank you again for your trust in us. - Bob"
Judith H.
Apr 2014
Easy and courteous scheduling followed by an email to confirm. Arrived on time, discussed the work to be done. Tom was very accommodating as I did not want the entire sectional, chair, couch and ottoman cleaned. They did an excellent job cleaning those areas that required work and the furniture looks so much better. They estimated the time to complete the job to be 1-1 1/2 hours and they completed the work on time. I will definitely call them again to clean the carpet in my home. Thank you.
Response from Bob's Carpet Care Inc
"Thank you [member name removed]. And we will be looking forward to making your carpets look their best. I'm so glad you enjoyed working with us. _ Bob"
Catherine H.
Sep 2013
Bob's Carpet Care was great! They were responsive, polite, professional and considerate. They performed an excellent job, and left my furniture and rugs looking spotless.
Response from Bob's Carpet Care Inc
"Thank you [member name removed]. It's so nice to hear our clients words of appreciation. It really makes our day. Thank you for trusting us to clean your home."
Christina W.
May 2013
Great the carpets looked like new when they were done, and they dried in a couple of hours. Bob and his helper were very professional. I would definatly use them again.
Response from Bob's Carpet Care Inc
"Thank you [member name removed]! We really enjoyed working for you. And we will be looking forward to giving you and your friends and neighbors the best cleaning service we possibly can. Thank you again. - Bob"
Sarah K.
Apr 2013
I've used Bobs before, and very impressed with the care they've taken in the past of my wool carpets, and thoroughness. No nasty soap residue, no bad smell when they're gone. This visit is in a different house, and for some reason the cleaner seemed rushed. Also, the phone estimate was way off, so he ended up only cleaning 1/2 of what I needed (but didn't want to pay $700 to clean a carpet that needs to be ripped out). Took less than 30 minutes to clean. On the upside, he did a great job, and carpets were cleaned well, no smell, dried fast. But as far as value, I probably won't use them next time. Adding up yearly cost, would be too much $$
Response from Bob's Carpet Care Inc
"It is my goal to make sure all of our loyal clients are completely satisfied. I'm so sorry that we let you down this time. I will convey your thoughts to the crew. Even though Tom has been working here with me for over 27 years he and I are always learning. We appreciate your comments and I can assure you we will strive to do better. - Bob"
Marcia S.
Jan 2013
It all went fine. The work wasn't done in my home but at their site. I dropped the carpet off and picked it up when done. Parking is somewhat of an issue since it is in a residential neighborhood.
The people were very nice and did a good job cleaning the carpet.
Because we were having the floors refinished at the same time, I couldn't put the carpet back down right away so they held it for me at no extra charge until I could put it back in my entryway.
The people were very nice and did a good job cleaning the carpet.
Because we were having the floors refinished at the same time, I couldn't put the carpet back down right away so they held it for me at no extra charge until I could put it back in my entryway.
Response from Bob's Carpet Care Inc
"Thank you for your business and positive comments . We certainly value clients such as yourself. - Bob"
LOUISE H.
Jan 2013
My experience with Bob's Carpet Care has been excellant
Response from Bob's Carpet Care Inc
"Thank you [removed member name], for taking the time to write a review. We really appreciate loyal client's like yourself. Thank you."
Curtis W.
May 2012
I would definitely use them again in the future.
Response from Bob's Carpet Care Inc
"Thank you so much for your business and taking the time to make your comments regarding our work known. Thank you again and please let us know if we can be of service to you again."
Pearl C.
Mar 2012
Ryan arrived promptly, measured the areas to be cleaned and gave me a price for the job. He discussed any special areas that concerned me and then got right to work. I was afraid that my family room carpet was going to need to be replaced because of
heavy wear and soiling. With some extra elbow grease, Ryan got ALL of my carpet back into really nice condition. The sofa that is used by people and two small pets and came out like new. Based on the wonderful job that Ryan did on my carpet and upholstery I would recommend this company without reservation.
heavy wear and soiling. With some extra elbow grease, Ryan got ALL of my carpet back into really nice condition. The sofa that is used by people and two small pets and came out like new. Based on the wonderful job that Ryan did on my carpet and upholstery I would recommend this company without reservation.
Response from Bob's Carpet Care Inc
"We really appreciate you taking the time to let every one know how you felt about our service. Ryan and I will be looking forward to be of service to you and your friends and neighbors in the future. Thank you. - Bob"
Curtis W.
Feb 2012
These guys were thorough and careful. They got the tile cleaned up and avoided the baseboards. Friendly, polite, and went the extra mile to guard the floor while it was drying.
Response from Bob's Carpet Care Inc
"Thank you for your kind words. We will be looking forward to being of service to you and friends, family and neighbors in the future. Thank you again for your business. - Bob"
Kendra C.
Jan 2010
They did an excellent job. They were really courteous and helpful They have cleaned our carpets several times. We have dogs and they have been able to get out stains that were more challenging.
Response from Bob's Carpet Care Inc
"Thank you for your review on Angie's List. We are now members. - Bob"
Licensing
State Contractor License Requirements
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FAQ
Bob's Carpet Care Inc is currently rated 4.9 overall out of 5.
Bob's Carpet Care Inc accepts the following forms of payment: CreditCard
Yes, Bob's Carpet Care Inc offers free project estimates.
No, Bob's Carpet Care Inc does not offer eco-friendly accreditations.
No, Bob's Carpet Care Inc does not offer a senior discount.
Yes, Bob's Carpet Care Inc offers emergency services.
No, Bob's Carpet Care Inc does not offer warranties.