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About us
Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.
Business highlights
31 years of experience
Services we offer
Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Amenities
Eco Friendly Accreditations
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by Geek Squad - Best Buy
Reviews
4.313 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 62% | ||
| 23% | ||
| 8% | ||
| 0% | ||
| 8% |
Filter reviews by service
Showing 1-13 of 13 reviews
Eric B.
Jul 2017
Stereo and Home Theater System Service
Excellent.
Jeffrey R.
Feb 2016
Stereo and Home Theater System Service
unknown
Rosie J.
Sep 2015
Computer Repair
unknown
Peri R.
Sep 2015
Vacuum Cleaners
We were missing a piece of equipment and they came back at no charge to finish job
Homeowner
May 2006
Computer Repair
WE TOOK IT INTO BEST BUY TO BE SERVICED BY THE GEEKS. THEY EXPLAINED EVERYTHING THAT WAS WRONG WITH IT AND WHAT THEY WOULD NEED TO DO TO REPAIR IT (PRIOR TO ACTUALLY DOING THE WORK). I AM VERY IMPRESSED WITH THE WAY THEY RESPECT OUR WISHES.
Homeowner
Apr 2006
Computer Repair
THEY ARE AN AVERAGE COMPANY. THEY DID WHAT WE ASKED THEM TO DO. THEY ARE CONVENIENTLY LOCATED FOR US. THEY ARE HARD TO GET IN TOUCH WITH. THEY DID NOT EXPLAIN EVERYTHING TO US.
MICHAEL P.
Dec 2005
Vacuum Cleaners
Initially the wait time to reach a representative that handles repairs was quite long. Once we reached the representative, their customer service was great and the process went quickly and smoothly.
GUS Y.
Nov 2005
Computer Repair
THEY WERE ABLE TO HELP ME OUT AND GET MY COMPUTER BACK TO MY WITHIN ONLY THREE OR FOUR DAYS. IT WAS VERY EASY. I ALSO LEARNED SOMETHING ABOUT COMPUTERS.
JONATHAN R.
Nov 2005
Computer Repair
I WOULD NOT RECOMMEND ANYONE TO SHOP AT THIS PARTICULAR BEST BUY. THE EMPLOYEES AS WELL AS THE MANAGEMENT STAFF ARE RUDE AND THEY NEVER HAVE THE ITEMS ADVERTISED. I ONLY PURCHASED MOVIES AND WENT TO ANOTHER STORE TO GET MY COMPUTER FIXED. I HAVE BEEN TO OTHER BEST BUYS AND NEVER HAD A PROBLEM. SO I WOULD GO TO BEST BUY AGAIN, BUT NOT THIS ONE.
MARY E.
Nov 2005
Computer Repair
THEY WERE ABLE TO FIGURE OUT THE PROBLEM WITHOUT EVEN SENDING MY COMPUTER OUT. I WAS ABLE TO TAKE IT HOME WITH ME ON THE SAME DAY. I AM GLAD I PURHCASED THE EXTENDED WARRANTY, THIS REALLY SAVED ME MONEY.
CORINA C.
Oct 2005
Computer Repair
I PURCHASED A WARRANTY WITH MY LAPTOP. THIS WAS A GOOD THING BECAUSE I KEPT HAVING THE SAME PROBLEM OVER AND OVER. AFTER THREE TIMES THEY REPLACED MY LAPTOP WITH NO PROBLEM.
BENNY E.
Oct 2005
TV Repair
I CALLED THEM AND THEY DISCUSSED MY PROBLEM OVER THE PHONE. I BROUGHT MY TELEVISION IN AND THEY HAD THEIR GUYS LOOK AT IT. THEN THEY FIXED THE PROBLEM. I WAS TOTALLY HAPPY WITH THE SERVICE PROVIDED.
PAULA D.
Oct 2005
Stereo and Home Theater System Service
A REP CAME OVER OTHER SAME DAY AND STRAIGHTENED OUT THE PROBLEM WE WERE HAVING. FOR SOME REASON, IT WOULDN'T WORK AND HE DISCOVERED THAT THE DIRECTIONS HAD A FLAW. HE HAD IT ALL TAKEN CARE OF WITHIN A SHORT PERIOD OF TIME.
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Geek Squad - Best Buy is currently rated 4.3 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.