Frank's Carpet Care
About us
Family-owned & operated. Cost is determined by the job.
Business highlights
Emergency services offered
40 years of experience
Services we offer
Residential & commercial carpet, laminate, linoleum & vct installation - carpet re-stretching & repairs., tile & grout & upholstery cleaning - carpet, wood
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.058 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 58 reviews
Vicki R.
Jun 2018
I only hire Frank for my Elk Grove property. He's knows his carpets and next time I purchase carpet I will consult with him. He's educational when it comes to flooring. Great job as always.
Response from Frank's Carpet Care
"Thank you! Frank always enjoys his visits with you. Enjoy your summer! ~Frank & Marina"
Lisa L.
Jul 2017
There was deep, dark foot traffic pattern on cream carpet throughout several rooms. The owners called another company to do the carpet cleaning. The foot pattern was still very noticeable. I had Frank come look at it. Short story, he reclined the carpets and cleaned the foot traffic areas with special equipment – foot pattern is gone! No re-carpeting necessary to list the property for sale. Very happy customer!
Lisa L.
Jul 2017
GREAT Service! I used Franks Carpet Care for three different issues for clients, and have been very satisfied with the results each time. The first time was a red drink stain removal. He noticed the carpets needed stretching and gave me a quote. Two years later when they were ready to sell their home FCC did the carpet stretching. What a difference it made! It was much less expensive than replacing the carpet. I’m glad he told me about that service.
Lisa L.
Jul 2017
Got the stain out completely.
Kelly L.
Jun 2017
We have had multiple dogs over the years (down to two now) and three kids. The couch we thought was so far gone (only 7 years old) we asked if he could just clean it enough to make I bearable till we could replace it and Frank responded "Why? It's perfectly good. I'll make look like new." And he did. Seriously... it looks show room fantastic. So good that I don't want the kids to sit on it now ? The carpets look great too. All in about 3 hours. Carpets dried even before he left but he still gave us booties to wear to be sure. Frank and his wife were nothing but courteous and helpful. His wife handles the appointments (Mariana?) and was always very nice to talk to. Frank is professional but still has great humor. We picked his brain a lot on replacing the carpet in a certain room and he was very honest and very helpful. All in all, we are very pleased with our experience with Franks Carpet Care. We will definitely be using them again as we have tile throughout the house we would like cleaned. Can't wait?
Candice M.
Aug 2016
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John D.
Jan 2016
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John D.
Oct 2015
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Peri R.
Sep 2015
As usual it was a wonderful experience. Frank and his wife Marina are a joy to work with. Carpets dried very quickly and all the stains are gone.
Barbara M.
Jul 2015
Frank was great and very fast. We have three dogs that have a few accidents on our front carpet. Frank was very upfront about the ability to get the carpet odor out. He wasn't get it all out but it is much better now. He took a little time play with dogs. I'm going to have him back to do the upstairs.
Christine D.
Dec 2014
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Valerie S.
Dec 2014
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Response from Frank's Carpet Care
"Thank you for allowing us to provide service! Happy Holidays, Frank & Marina Frank's Carpet Care"
Paul C.
Oct 2014
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Response from Frank's Carpet Care
"Thank you so very much for allowing us to provide service! We truly appreciate being given the opportunity to earn your business. Frank & Marina Frank's Carpet Care"
Monica D.
Oct 2014
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Response from Frank's Carpet Care
"It's always satisfying to help improve the indoor quality of life! Thank you for having us in your home. Enjoy! ~Frank & Marina"
MANUELA E.
Sep 2014
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Response from Frank's Carpet Care
"Thank you very much for allowing us to provide service in your home. We very much enjoyed the visit! Frank & Marina Frank's Carpet Care"
Kimberly H.
Jun 2014
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Dee N.
Jun 2014
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Response from Frank's Carpet Care
"While we appreciate the A rating, Frank's Carpet Care did not provide service to this individual. We've requested that Angie's List remove this review from our profile and reassign it to the well-deserving company."
John G.
May 2014
We called Frank's Carpet Care after a competitor left us high and dry 15 minutes before our scheduled appointment time. Frank and his wife, who was in Europe at the time and coordinated our emergency carpet cleaning from there, worked us in for the same day later that afternoon. Frank came out at the appointed time & did a fantastic job. He was just awesome. His prices were comparable to his competitors, and there were no "upgrades," gimmicks -- the black light come-on -- or extra charges for coming out last minute. Frank made our heavily soiled carpet look almost new without any special "deep clean machine" (competitor's advertising hook). His conscientiousness and attention to detail have made us satisfied, loyal customers. Frank also likes dogs...and not just because they help generate business for him. I highly recommend Frank's Carpet Care and enthusiastically suggest you call him if you want an honest job, no gimmicks, and a fair, no-hype rate.
Response from Frank's Carpet Care
"Thank you so much! It was a pleasure working with you, truly. Frank & Marina Frank's Carpet Care"
Jason S.
Apr 2014
This is the second time we used Frank for our carpet needs. In February we used him for our carpet cleaning throughout the house and he did a great job.
This project we called him back to help fix our carpet that had been dug out by our doggy. We had some spare (new) carpet and padding. He handled the carpet well and the seems are less noticeable than when we had this same exact process done by another carpet guy.
Scheduling is easy and costs are upfront...so no surprises. I would recommend Frank's Carpet Care for cleaning and repair.
Response from Frank's Carpet Care
"Thank you for inviting us back to your home. It is always a pleasure! Frank & Marina Frank's Carpet Care"
Pat S.
Apr 2014
Frank arrived as scheduled. He was professional, accommodating, and seems to be a friendly person. He gave me some tips on treating any new potential stains. The total charge was as quoted over the phone.
I would not hesitate to recommend this company and I would personally use them again the next time the carpets need cleaning.
I would not hesitate to recommend this company and I would personally use them again the next time the carpets need cleaning.
Response from Frank's Carpet Care
"Thank you so much for your kind words. It was a pleasure to able to provide service for you! Frank & Marina Frank's Carpet Care"
Sharon O.
Apr 2014
He took ten percent off because I was Angie’s List member and charged an extra $35 for spot cleaning. I thought he did well but I am seeing some stains now, maybe they were deep and he couldn’t get them all out. I have used other carpet cleaners in the past and generally, I pay them $100 or so but with him, even with the discount; I thought his price was little bit on the high side. He responded the day I called and really came out the day I asked for. He was on time. He was professional. I was desperate for a carpet cleaner, so it was very nice that he was able to accommodate me on the day that I needed it, but next time, I would like to look around and see if I find someone else.
Response from Frank's Carpet Care
"Thank you for sharing your observations regarding our service. We will take your words in to consideration, moving forward. Frank & Marina"
Jill C.
Mar 2014
They are a really good company. We had some stains and they completely cleaned it. They were really personable and did an excellent job to remove the stains that were really hard.
Kevin F.
Feb 2014
Frank showed up on time and was professional and courteous. The price quoted to me on the phone was the price I paid, there were no surprises. My 23 year old carpet looks like new again! I have 2 dogs that have the run of the house, but you would never know any dogs were here now. Very satisfied with a job well done.
Phyllis M.
Jan 2014
I will have him back ! Does a great job...
DANIEL K.
Jan 2014
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Licensing
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FAQ
Frank's Carpet Care is currently rated 5.0 overall out of 5.
Frank's Carpet Care accepts the following forms of payment: CreditCard
No, Frank's Carpet Care does not offer free project estimates.
No, Frank's Carpet Care does not offer eco-friendly accreditations.
No, Frank's Carpet Care does not offer a senior discount.
Yes, Frank's Carpet Care offers emergency services.
No, Frank's Carpet Care does not offer warranties.