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GENERAL REFRIGERATION SERVICE COMPANY

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement,

About us

We offer in home refrigerator and freezer repair for all makes and models. Fast and friendly same day service in most cases. We have been serving the East Bay since 1939. Reasonable Rates. ADDITIONAL PHONE - 510-652-1302, 510-222-3818, 925-932-6366. ADDITIONAL ADDRESS -712 Bancroft Rd.#128 Walnut Creek, CA

Business highlights

86 years of experience

Services we offer

We offer in home refrigerator and freezer repair for all makes and models. Fast and friendly same day service in most cases. We have been serving the East Bay since 1939. Reasonable Rates

Reviews
4.9142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
1%
2
1%
1
1%
Showing 1-25 of 142 reviews
Robert L.
Jan 2021
5.0
Yes, I recommend this pro
Brilliantly. Tech immediately recognized the problem and corrected it (defroster ice). Made extra effort to give us same-day service

Maha H.
Nov 2018
3.0
$450
He had fixed it, in the estimate he told me $280 with parts After he finished the job, he asked me for $450 without showing me the receipt for the part and instead of telling me in advance the difference in price

Sherman J.
Oct 2018
3.0
$75
Finally when to LG to fix repair.

Douglas J.
Jun 2018
5.0
Yes, I recommend this pro
I called Greg in the morning and he came same day and fixed the problem with a frozen drain valve. His rates and very reasonable. Highly recommended!

Justin W.
Apr 2018
5.0
Yes, I recommend this pro
$195
Gary was great. He called me right back after I left a message on a Friday evening. Tried to get me in that Saturday, but our schedules didn't line up. Showed up on Monday, was very efficient and had the needed part on hand. I was very happy with his work.

Doreen W.
Jan 2018
5.0
Yes, I recommend this pro
$195
Refrigerator was an old one. Was able to get it working again but warned that i would eventually need to replace it vs spending a lot of money to replace an expensive part.

Veronica V.
Nov 2017
5.0
Yes, I recommend this pro
Repairman professional and courteous. Work performed quickly and in a clean manner!

Lorraine O.
Nov 2017
5.0
Yes, I recommend this pro
$285
It went well. Learned how long our freezer should last (~20 yes); it cools through surface of “skin” so we shouldn’t lean things against the sides or pile things on top; what we needed was a new mother board.

Christina P.
Nov 2017
5.0
Yes, I recommend this pro
$180
Gary came to our house right when he said he would. After taking a quick look at our fridge he explained what the problem was, how he was going to fix it and how much it was going to cost. While he was working he explained what he was doing and gave some tips on how to make our refrigerator last longer. He was also kind to my preschool daughter, who wanted to help ? Gary was quick, efficient, professional and experienced. We’re very happy we called him.

Jackie D.
Nov 2017
5.0
Yes, I recommend this pro
$189
fantastic service

Michelle A.
Oct 2017
5.0
Yes, I recommend this pro
Gary had me send him a few pics and explain what was happening and within one day he had the parts ordered and in, came to the house the next and fixed the problem along with finding and fixing one add'l leak. He was friendly and responsive!

Kimia Z.
Oct 2017
5.0
Yes, I recommend this pro
They said it would be cheaper to buy new one

Richard H.
Oct 2017
5.0
Yes, I recommend this pro
$65
Great! Took him about 5minutes has worked fine since.

Pamela H.
Aug 2017
5.0
Yes, I recommend this pro
Gary responded promptly to my call, he added me to his appointment schedule, ( same day) and repaired my appliance in record time. He was knowledgeable, professional and very pleasant. I would and will recommend to others for his specific services.

Lisa B.
Jul 2017
5.0
Yes, I recommend this pro
$85
When I first called General Refrigeration Services, the time for service was estimated to be in a day or two. That was fine, as my problem was not an emergency. But later that day, Gary called and said that he could actually come today if that was convenient. He was prompt, friendly, did a great job, and explained what he did. He actually fixed a couple of issues that he discovered while he was there. His pricing was very fair. I would be happy to hire Gary again, and give him a strong recommendation.

Jim G.
May 2017
5.0
Yes, I recommend this pro
$175
Excellent service. Professional and courteous service.

Sheree S.
May 2017
5.0
Yes, I recommend this pro
Gary was very fast, economical and very nice. We would definitely call him again for any refrigeration problems!

Alma W.
Mar 2017
5.0
Yes, I recommend this pro
He was out here in less than half an hour, fixed the problem immediately and was very efficient. He was also very courteous and well-groomed and he saved me lots of dollars.

MAURI W.
Mar 2017
5.0
Yes, I recommend this pro
$55
He was here on time. Also very courteous, respectful, and efficient. He did the work quickly and everything turned out well. He was a pleasure to work with. Couldn't be more pleased.

Mary D.
Mar 2017
5.0
Yes, I recommend this pro
$175
Well, so far. Gary was pleasant and efficient. I was amazed at how fast the repair was. He also cleaned up well.

Banjo B.
Jan 2017
5.0
Yes, I recommend this pro
Diagnosis and suggestion for a repair went well. Gary was very informative.

Doug M.
Dec 2016
5.0
Yes, I recommend this pro
$125
Gary came out right away and replaced the cord with a better one. Excellent service and very friendly. Highly recommended.

Kathy K.
Dec 2016
5.0
Yes, I recommend this pro
$190
I called in the morning and Gary came by a couple hours later. He was able to diagnose the problem quickly. He had the part so was able to fix it same day, rather than having to order the part and wait. I have a Whirlpool side by side and is about 18 years old, first time I've had a problem. I have been thinking about remodeling and this would have been a good time to buy a new fridge rather than repairing. But did not have time to research and decide what I wanted so just went ahead with the repair. He was in/out in around half an hour. Not sure how much the part was, but the total amount paid seemed like a lot for just a half hour of work. Amount paid did a include a small Angies list discount. I guess I can't complain since he came by same day, gave excellent service and now the fridge is up and running.

Sharon D.
Dec 2016
5.0
Yes, I recommend this pro
I called Gary, who was referred by another repairman who couldn't come out right away. My refrigerator had stopped working over the weekend when I was away from home. I called Gary at about 7:30 in the morning. He came out within the hour and fixed the refrigerator. I was SO relieved, as I had thought I might need a new refrigerator. His rate was reasonable and he was very professional and pleasant.

Sandra L.
Oct 2016
5.0
Yes, I recommend this pro
$65
Since he had seen this problem before and had it resolve itself, his suggestion was to give it some time to correct itself. If it doesn't he will order the part and replace it.
...
Showing 1-25 of 142

Licensing

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FAQ

GENERAL REFRIGERATION SERVICE COMPANY is currently rated 4.9 overall out of 5.

No, GENERAL REFRIGERATION SERVICE COMPANY does not offer free project estimates.

No, GENERAL REFRIGERATION SERVICE COMPANY does not offer eco-friendly accreditations.

No, GENERAL REFRIGERATION SERVICE COMPANY does not offer a senior discount.

No, GENERAL REFRIGERATION SERVICE COMPANY does not offer emergency services.

No, GENERAL REFRIGERATION SERVICE COMPANY does not offer warranties.