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White Flag Computing
Founded 2003 • With Angi since August 2009
Phone Number
Address
303 W Grand Ave # 3
El Segundo, CA 90245
Description
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707-267-7778 remote computer training and troubleshooting over Zoom. I specialize in Apple devices, drawing on my 12+ years working for Apple. I can help with tips and tricks, and buying recommendations and solutions that are out of the box. Clients often come to me after they have exhausted other options. They are surprised that I am able to solve most of their problems rather quickly. If I don't know the answer off the top of my head I am not afraid to do the research necessary to find the best solution that is currently available. I tailor learning based on my students’ needs and provide a premium experience. I offer discounted packages when you buy lessons in bulk. I believe that anyone can learn Apple technology (Mac. iPhone, iPad, Pages, Numbers, Keynote, iMovie, Photos, Mail, and more) with the right teacher! I want to understand why you bought your device and focus on the needs you want to cover. Through the Zoom platform I am able to lead and guide you through the process of understanding your device. (If you don't already know how to use Zoom I will teach you what you need to know.) The screen sharing capabilities in Zoom may even allow me draw all over your screen depending upon what equipment you already have. (If you have not experienced this yet... it's an awesome experience!) I make it my business to ensure that you feel more comfortable with your device and are not afraid of it. Many people are afraid of breaking their devices if they click the wrong button. I will give you the confidence in understanding what you need to know to make using your technology more pleasant. I prefer to work with you remotely but for an extra fee, I can come to your home and work with you in person if you live locally. My prices reflect the high demand I am currently experiencing, along with my vast experience with Apple. I take amazing care of my students and look forward to helping them through their technological journey! AWARDS: Thumbtack Top Pro 2020
Award 2020
Verified Reviews
A few reviews for this pro…
03/27/2017
DESCRIPTION OF WORK
I lost all sound on my computer, including the audio files which I need for my work.
CATEGORY computer repair
SERVICE PROVIDER RESPONSE
I'm pleased we were able to resolve the sound issue quickly! Thanks for the nice review. It's always a pleasure to work with you.03/21/2015
DESCRIPTION OF WORK
HE SENT AN INEXPERIENCED EMPLOYEE WHO WASTED HIS TIME, MY TIME AND BILLED ME FOR IT.
CATEGORY computer repair
SERVICE PROVIDER RESPONSE
I'm sorry that you weren't pleased with the service. The nature of the problem was not clearly stated at the time of booking the service call. My tech is very experienced, however there will always be situations with PCs that require additional troubleshooting help and assistance. No one tech can know everything. Therefore, I consulted with my tech while he was there, over the phone and via texts,...02/09/2014
DESCRIPTION OF WORK
I called White Flag Computing for help in setting up a new all-in- one computer and printer that I had just purchased.
CATEGORY computer repair
SERVICE PROVIDER RESPONSE
Thank you for the kind words! Upgrading to a new computer - especially when the operating system is a newer version than the one on your previous computer - can require a period of adjustment. Windows 8 is quite a bit different than earlier versions. I'm glad we could help you get more comfortable with it. Please don't hesitate to contact us if you need anything further.11/19/2013
DESCRIPTION OF WORK
I had purchased a large computer desktop monitor that I needed installed. Also, over the past two months, the connection between my HP printer and my two Apple products (Iphone & Ipad) has not been working, preventing me from printing directly. So, I ask the technician to investigate and resolve.
CATEGORY computer repair
SERVICE PROVIDER RESPONSE
Thanks for the kind words. Given that all of your Apple devices stopped working with your HP printer at the same time, and my technician updated the HP drivers and software, and it still wasn't working, my conclusion is that it's most likely a hardware issue with your printer. Thanks again for your business.02/06/2013
DESCRIPTION OF WORK
Paul has been my computer guy since 2008. He has saved me from two hard drive crashes and has set-up two new computers. He is very knowledgeable, trustworthy, professional, and a pleasure to work with. He's very responsive in an emergency and goes the extra mile. When I first started using him I was local to his location. I now live a ways away but still drive to have him do my work because I trust him to do a good job. I would highly recommend Paul to anyone needing a knowledgeable computer person.
CATEGORY computer repair,computer training
SERVICE PROVIDER RESPONSE
Thank you so much for the nice report! I'm glad I could help you upgrade to a new computer. And I appreciated your patience as I worked through the hurdles involved in the data recovery from your old damaged drive, your email setup and data importing, and especially the Windows 8 / Windows 7 transition (ie. finding the right Windows 7 drivers for your Windows 8-designed hardware). These issues cau...Services Offered
Hardware repair & upgrades, virus/malware removal, computer tune-ups, new computer setup, computer training, hardware testing, hard drive diagnostic, recovery and upgrades, data transfer, security software, networking, backup solutions (local/cloud), custom PC systems, retro video game console repair (Intellivision, Atari, Odyssey 2, Colecovision), video gaming parts and accessories, MAME/multi-game arcade machines.
Services Not Offered
Feel free to give us a call if your particular problem or situation is not listed above.