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White Flag Computing

Founded 2003 • With Angi since August 2009

5.0

(27) Verified Reviews

Computer Training

Description

We specialize in hardware repair, testing and upgrades, virus and malware cleanup/removal, computer tune-ups, new computer setup, training/tutoring, hard drive diagnostics and upgrades, data transfer to/from old to new computer, anti-virus and security software solutions, networking (wired/wireless), backup (local/cloud), custom PCs, data/hard drive recovery, more. Windows PCs and Macs....

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Techie to the Rescue

707-267-7778 remote computer training and troubleshooting over Zoom. I specialize in Apple devices, drawing on my 12+ years working for Apple. I can help with tips and tricks, and buying recommendations and solutions that are out of the box. Clients often come to me after they have exhausted other options. They are surprised that I am able to solve most of their problems rather quickly. If I don't know the answer off the top of my head I am not afraid to do the research necessary to find the best solution that is currently available. I tailor learning based on my students’ needs and provide a premium experience. I offer discounted packages when you buy lessons in bulk. I believe that anyone can learn Apple technology (Mac. iPhone, iPad, Pages, Numbers, Keynote, iMovie, Photos, Mail, and more) with the right teacher! I want to understand why you bought your device and focus on the needs you want to cover. Through the Zoom platform I am able to lead and guide you through the process of understanding your device. (If you don't already know how to use Zoom I will teach you what you need to know.) The screen sharing capabilities in Zoom may even allow me draw all over your screen depending upon what equipment you already have. (If you have not experienced this yet... it's an awesome experience!) I make it my business to ensure that you feel more comfortable with your device and are not afraid of it. Many people are afraid of breaking their devices if they click the wrong button. I will give you the confidence in understanding what you need to know to make using your technology more pleasant. I prefer to work with you remotely but for an extra fee, I can come to your home and work with you in person if you live locally. My prices reflect the high demand I am currently experiencing, along with my vast experience with Apple. I take amazing care of my students and look forward to helping them through their technological journey! AWARDS: Thumbtack Top Pro 2020  

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Award 2020
ITologist Remote Networking & PC Support

Award-winning Technology Support, Consulting, Contracting, Project Management & Solutions Specialist. ITologist is a REMOTE IT support and solutions business. *If your request requires an in-person resolution, please contact us first to determine if the job is something we will be able to accommodate. We provide technical remote technical support for individuals, home/home office, and businesses ranging from 10 to hundreds of employees. Co-operative and Supplemental Support for Overloaded Staff Staff on Sick and Vacation Leave? We've got you covered Maternity Leave Support Needed? Consider it Done We Support The Following Scenarios: One-Time Need Month-to-Month Co-operative/Supplemental Dedicated Retainer Weekday Business Hours Special After-Hours and Weekend Rate Support  

Offers by ITologist Remote Networking & PC Support on Angi
My Computer Works

When your P.C. , Tablet or Cell Phone has you stumped you need an American based tech team on speed dial: Call Now: 877-378-9258. Remote, online, and in home support from the good old USA. In need of a performance improving tune-up? Have a virus or spyware issue? We have you covered. Have questions about a program, your printer, importing photos, working with websites, working with your computer, or just needing advice on what to buy? My Computer Works membership gives you go to access to the IT support you need, a data-back up solution second to none, and training all in one place.  

Offers by My Computer Works on Angi

Verified Reviews

A few reviews for this pro...
5.0

03/27/2017

Paul restored the sound the day I took my computer in and I was able to resume work that evening. This was the third time I've used his services.

Description of Work
I lost all sound on my computer, including the audio files which I need for my work.

Category computer repair

Service Provider Response

I'm pleased we were able to resolve the sound issue quickly! Thanks for the nice review. It's always a pleasure to work with you.
2.0

03/21/2015

MY REQUEST : TO HELP ME EXAMINE WHY I CAN NOT ADD ANOTHER USER ON MY WINDOWS 7 COMPUTER. TO TEACH ME HOW TO SHARE FILES ON A PEER-TO-PEER NETWORK BETWEEN ONLY 2 USERS. THE VENDOR'S EMPLOYEE SPENT 1.5 HOURS ON THE ADDITIONAL USER PROBLEM AND LEFT ME WITH THE ABILITY TO ADD A NEW USER. HOWEVER, WHEN I ADDED THE NEW USER, I COULD NOT TRANSFER THE USER FILES TO THE NEW USER PROFILE, WHICH RENDERED THE...

Description of Work
HE SENT AN INEXPERIENCED EMPLOYEE WHO WASTED HIS TIME, MY TIME AND BILLED ME FOR IT.

Category computer repair

Service Provider Response

I'm sorry that you weren't pleased with the service. The nature of the problem was not clearly stated at the time of booking the service call. My tech is very experienced, however there will always be situations with PCs that require additional troubleshooting help and assistance. No one tech can know everything. Therefore, I consulted with my tech while he was there, over the phone and via texts,...
5.0

02/09/2014

Paul Nurminen, the owner, was very helpful. He explained the various steps that would have to taken to accomplish this. He also explained some of the pros and cons of the Windows 8 operating system, which my old computer did not have. The person from Paul's office was very personable, friendly, and most important, was willing to explain what he was doing and why. I appreciated Paul 's helpfulness ...

Description of Work
I called White Flag Computing for help in setting up a new all-in- one computer and printer that I had just purchased.

Category computer repair

Service Provider Response

Thank you for the kind words! Upgrading to a new computer - especially when the operating system is a newer version than the one on your previous computer - can require a period of adjustment. Windows 8 is quite a bit different than earlier versions. I'm glad we could help you get more comfortable with it. Please don't hesitate to contact us if you need anything further.
5.0

11/19/2013

Paul contacted me earlier in the day to share that he was sending his best technician instead of himself. (He was still working on a job started earlier that week.) His technician arrived on-time and was friendly and professional. He was able to install my monitor in about 15 minutes. After working on my Apple product / HP printer connection for a good 60 minutes (including two consults call to hi...

Description of Work
I had purchased a large computer desktop monitor that I needed installed. Also, over the past two months, the connection between my HP printer and my two Apple products (Iphone & Ipad) has not been working, preventing me from printing directly. So, I ask the technician to investigate and resolve.

Category computer repair

Service Provider Response

Thanks for the kind words. Given that all of your Apple devices stopped working with your HP printer at the same time, and my technician updated the HP drivers and software, and it still wasn't working, my conclusion is that it's most likely a hardware issue with your printer. Thanks again for your business.
5.0

02/06/2013

A couple of weekends ago I started having trouble booting up and shutting down my computer. I suspected the hard drive. First thing Monday morning I called Paul and took him my computer which I purchased in 2008. He copied my data off the hard drive so that I wouldn't lose it and then ran diagnostics. Hard drive had multiple bad sectors and a motherboard hard drive controller problem. In other wor...

Description of Work
Paul has been my computer guy since 2008. He has saved me from two hard drive crashes and has set-up two new computers. He is very knowledgeable, trustworthy, professional, and a pleasure to work with. He's very responsive in an emergency and goes the extra mile. When I first started using him I was local to his location. I now live a ways away but still drive to have him do my work because I trust him to do a good job. I would highly recommend Paul to anyone needing a knowledgeable computer person.

Category computer repair,computer training

Service Provider Response

Thank you so much for the nice report! I'm glad I could help you upgrade to a new computer. And I appreciated your patience as I worked through the hurdles involved in the data recovery from your old damaged drive, your email setup and data importing, and especially the Windows 8 / Windows 7 transition (ie. finding the right Windows 7 drivers for your Windows 8-designed hardware). These issues cau...

    Services Offered

    Hardware repair & upgrades, virus/malware removal, computer tune-ups, new computer setup, computer training, hardware testing, hard drive diagnostic, recovery and upgrades, data transfer, security software, networking, backup solutions (local/cloud), custom PC systems, retro video game console repair (Intellivision, Atari, Odyssey 2, Colecovision), video gaming parts and accessories, MAME/multi-game arcade machines.

    Services Not Offered

    Feel free to give us a call if your particular problem or situation is not listed above.

    General Information
    Free Estimates
    Ask for Details
    Payment Options
    MasterCard, Discover, Check, Visa, PayPal
    Senior Discount
    5%
    Emergency Service
    No
    Warranties
    Yes