Stan's Services

It was great! They were on time and efficient.

Fine, works well and offs more efficient with blower. Cost below is best recollection, probably a little less.

Stan showed up on time for the estimate and was very professional and precise in his estimate. He explained exactly what he would do and what type of materials would be used. He gave me the option of wood types, screws or nails and 2 or 3 rails. He gave me a price for all options which I appreciated. After the insurance company settled wit us it was a little less then what Stan's estimate was. So Stan made adjustments on his estimate to equal what our insurance company gave us. The tear down and haul away went smoothly and was done in just several hours. The next day the fence was built. There was a problem when the side fence was done. There was a 4 to 6 inch gap at the bottom of the fence but when I brought it to Stan's attention he offered a couple solutions with the hardest one being to unscrew all the boards and lower the fence. When that was the option we chose Stan offered an apology and stayed a few more hours and lowered every board on the side fence. The fence and gates turned out awesome. I would definitely recommend Stan's services.

It went great! Serviceman was on time, polite, put down a drop cloth so there would be no dust. He tried the fireplace, knew what was wrong and solved it fast. So fast, that I had him look at my other fireplace as well. They charge a flat rate for a 1 hour service call. So I had time for two. Serviceman didn't chat or waste time, but could not have been more friendly and knowledgeable. No parts were required. Just experience. I'd recommend them to my friends and have them back should we need them again. Their service fees were less than others I was quoted and their work excellent.

It went great! Stan set up an appointment to come out and do an estimate right away. Soon enough, within a couple of days my fence was already being worked on and the job was being done quickly and efficiently. Quality is key and you definitely get your worth of services for the money!!

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The service went well. He was on time and performed the necessary service. Very friendly and professional.

This service provider was great.  He was on time, he was efficient, and he offered all information we needed to operate our fireplace and when we would have to have maintenance, if any, on it.

The scheduling was smooth, the service staff arrived on time and were meticulous about keeping everything clean in the home during and after the cleaning and maintence service.  A good value for the money and great staff.  I would definitely call them again for service in the future.

Evidently there was a large dead spider and web (eeew) clogging a pipe. Stan cleaned it all out, and the fireplace is now functioning properly.

Good job.

Called ahead to confirm appointment

Called same day to notify of slight delay (40 minutes past appointment time, 10 minutes past planned arrival time range)

Performed and documented work very well

Answered all questions and concerns

Offered additional services with no sales pressure

Stan and his staff did an excellent job. They were on time and got the job done right. Very easy to work with and the price was good. We had a bit of a "special" circumstance -- a family of racoons living in chimney - they were over 2 stories down the chimney. Stan and his crew did all the work they could and capped the chimneys except for the one that the racoons inhabited. Stan had his team check back regularly, even weeks after the bulk of the work was done and paid for, and capped off the final chimney when the racoons were gone! We appreciated his diligence and getting that done for us!

Great!  Clean and thorough

It took a while as the parts where on backorder from the manufacturer.   Has worked great the rest of the season.

Very courteous, professional, and returned calls in a reasonable timeframe.

We were very pleased with the work. The work was done professionally and our gas fireplace is working better than ever.

Very well.  The guy took the time to explain to us he didn't have to.  He didn't sell us anything -- totally good experience.

They were on time, cleaned up after themselves, and were very helpful. The service was great. We were very happy with them.

It was fine. There were no additional charges.

We just moved into our home and the fireplace was giving us problems by turning off in the middle of using it. Sometimes it would work and sometimes not. I was a little worried when I called Stans that they wouldn't be able to fix it because the problem didn't happen all the time. However, the technician was friendly and knowledgable. He fixed a problem by fixing a loose connection with the wall switch and took the entire unit apart and cleaned parts of and made sure it is in working order. 
The only issue I have with the company is that the technician didn't show up on time or call. I thought our appointment was 10-12 and he didn't show up until 2pm. I could have written it down wrong, so maybe it was me, but I thought for sure the service window was 10-12. Either way, minor hiccup, and I would definitely use this company again. 

He did a great job. He responded great and the service went well. He cleaned our chimney too. We also have this insert in the front and he showed us how to work that as well. He was personable, on time and did his job. He also answered any questions we had. I also like that he is a small local business too.

Pros:
 - He did look it over and started a fire to ensure it worked. 
 - He arrived promptly and was here for about 30 minutes total. 
Cons
 - The fireplace door has cracked glass.  I asked about having it fixed.  He said he could not help with that, nor could he recommend anyone that could.
 - He confirmed the blower was blown and offered to replace it for $400+.  I thought the price was high and asked about options.  He couldn't recommend any brands, nor tell me what brand my blown blower or Fireplace was.  I found a replacement on Amazon for about $100. 
 - There is a door seal that was too long that he suggested I could cut myself... I sat there wondering why he wasn't offering to cut it since he was sitting right there with his tool box beside him.
 - He said he couldn't fully inspect the chimney because he didn't know how to remove a plate blocking his view.  He told me I would have to figure out how to remove it before I had anyone clean the chimney otherwise anything that fell down the chimney would clog up on the plate.
While he was nice and on time, I'd rather find someone else that has more reasonable pricing and is capable of helping.