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Carter's Carpet Restoration

Founded 1989 • With Angi since October 2009

Additional contact name - Dean Carter. Additional phone - (530) 644-1537. Owner operated. Additional DBA - Carter’s Carpets.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
yes
Emergency Service
Yes
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

3.8

(6) Verified Reviews

Showing 1-6 of 6 reviews
Mike W.
5.0
05/23/2018
Excellent work.
Description of Work
Two oriental rugs cleaned
Category
carpet cleaners
Dolores C.
5.0
09/16/2017
....
Description of Work
...
Category
carpet cleaners
Terrie F.
2.0
04/10/2013
If your grout is ~ 10 years old, do not have this company 'clean' it. They will blow it out with high pressure and chunks of mine came out; I now have to call someone to regrout! They must have hung out with the compressor on because it didn't look much cleaner than when they came in to begin with. I would also recommend taking the time to have three people come out and estimate, and let each of them know you are doing this. I wish I had; I did this before having my house painted and it paid off. The quote I got on the phone for cleaning my long couch was a lot lower than the 'sales pitch' of my couch being 'oversized'! So I paid a lot more for the couch in the end. The one carpet I had cleaned turned out well. Overall, I will not use this company again, it wasn't worth the $700 for nearly four hours of work and now I have to re-grout my master bathroom. The carpet turned out really clean, as did the couch, but not worth all the rework. Really wish I would have gotten to this review earlier, my bad.
Description of Work
Clean grout, clean carpet, clean couch. I recommend, that you schedule appointments for three companies to come out in person (no phone quote) and let each company know you are quoting two others.
Category
carpet cleaners, ceramic tile, upholstery cleaning
Catherine N.
2.0
02/16/2012
I once provided a review about them on another review site, and the Owner of Carter's Carpet Restoration called me about a couple of things I had mentioned in my review. One was that it took a long time for the carpet in my master bedroom to dry, it was the first area that was cleaned, but it was the last area to dry. It was not that dirty an area, so there was no need to deep clean over and over. When they cleaned the floor tiles, some of the grout came out. Some areas here and there were missing grout after the cleaning was done. My son's car was parked towards the end of the driveway, and they parked their truck behind his car. When the person opened the back door of the truck, it hit my son's car. It hit his trunk and there was a little scrape and a dent. He said he was sorry and that he would send someone over and give me a call, but he never called. I put that in my review, and the owner called and apologized and said that I was supposed to call him if I wanted him to do something about it. His cleaning was pretty expensive also, I paid $350, and my house is not very big, it's only 1300 square feet. They didn't do the whole house, they didn't do the other two bedrooms; they only did my bedroom. They also didn't do all the tiles. Basically what they did, as far as carpet cleaning went, was they cleaned my master bedroom and they cleaned the living area. I had called them to clean the carpets, but when they came here they said that they could do the tile also. They cleaned the carpet well, but I was unhappy about it being wet for two days. They were responsive when I initially called them to come out, but after the car incident, they were not responsive. I don't think I will be using them again.
Description of Work
I had my carpets cleaned by Carter's Carpet Restoration in August of last year. They also cleaned my floor tiles.
Category
carpet cleaners
Mary H.
4.0
08/08/2011
They were wonderful and they provided very good service. There were two guys who came out and they were very professional. We had cat stains on the carpets and general stuff on the older carpeting. I think the price was around $200, but I don’t remember the exact amount of square footage that they did. They were good. I would definitely use their services again. In fact, my daughter has used them too.
Description of Work
We used the services of Carter's Carpet Restoration for carpet cleaning in the beginning of summer. They did specific rooms.
Category
carpet cleaners
CAROL D.
5.0
10/13/2009
They are responsive and come out right away. They are very professional and go above and beyond to please me. They keep me informed if they are running late. Their pricing is reasonable as well. The quality of their work is good and I have been satisfied with their service.
Description of Work
They clean the carpets for me.
Category
carpet cleaners

Phone

Address

4911 Windplay Dr 1A

El Dorado Hills, CA 95762

Other Information

Services offered

Residential and commercial restoration, cleaning, repair, install, replacement water damage, leaks, floods, odor control, mildew & bacteria prevention, carpet, upholstery, furniture, tile, stone grout, oriental & area rug.

Payment options

American Express
Discover
MasterCard
Visa
Check

FAQ

Carter's Carpet Restoration is currently rated 3.8 overall out of 5.

Carter's Carpet Restoration is open:

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Carter's Carpet Restoration accepts the following forms of payment: American Express, Discover, MasterCard, Visa, Check

Yes, Carter's Carpet Restoration offers free project estimates.

No, Carter's Carpet Restoration does not offer eco-friendly accreditations.

No, Carter's Carpet Restoration does not offer a senior discount.

Yes, Carter's Carpet Restoration offers emergency services.

Yes, Carter's Carpet Restoration offers warranties.

Carter's Carpet Restoration offers the following services: Residential and commercial restoration, cleaning, repair, install, replacement water damage, leaks, floods, odor control, mildew & bacteria prevention, carpet, upholstery, furniture, tile, stone grout, oriental & area rug.

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Advance Carpet & Tile Cleaning

5.0

(66)

Angi Certified

2022 Super Service Award

Offers Coupon

Advance Carpet & Tile Cleaning

We have been in business since 1948. We specialize in Tile and Grout cleaning, trained in Italy! We service Carpet Cleaning, if the stain can come out, we will get it! We have custom Equipment. We are committed to quality and are looking forward to growing with Angie' List Members