Jeff and his installer V are very professional. Jeff came to our house for a free consultation, we showed him the window and sliding glass door we needed replaced. He was very straight forward and explained exactly what would be done and what wouldn't be done. He showed us the Anlin window sample he had and we were very impressed that it was a local California company and the quality was amazing. He explained how he would just use the existing frame of the window and door so that there would be no need to repair and pain the stucco on the outside (this saves a TON of money). Quotes we got from other companies were twice as much because of the destruction of the stucco and subsequent repair needed. The window and door were installed by V about 2 weeks later in about 1/2 a day. V cleaned up after himself and everything looked great. The best part was we didn't pay until V was done and my husband was satisfied with the work. Jeff also guarantees his work and the windows for a lifetime. I know if there was ever an issue, he would be over quickly to replace or fix whatever was wrong. When we are ready to replace all our other windows, we'll be calling Jeff again!