John Houge, the owner of Professional Roofing Services, managed two large roofing contractors in San Diego prior to starting the company in 1996. He wanted to be able to provide customers with quality, personalized service, using the finest materials, installed by talented employees who are focused on customer satisfaction.
At Professional Roofing Services, we consider our team to be a family. We care about each other, and that is reflected in the efficient and effective way we work, which translates into happy customers. Homeowners who have had their expectations met or exceeded on roof installation or repair projects refer most of our new customers to us. We would not want it any other way.
We are so proud of the work we do that in the unlikely event we do make a mistake, we will rectify it immediately…, no questions asked. That policy, in addition to our lifetime warranty on workmanship, makes a powerful statement about our quality focus.
Business highlights
28 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Services we offer
Carpentry, Insulation, Exterior Painting, Patios, Siding, Skylights, Solar Panels
The service was excellent. I like the daily updates with pictures.
Description of Work: They did the entire roof.
Rating Category
Rating out of 5
Yes, I recommend this pro
$20,000
Lynda K.
08/2021
5.0
roofing
+ -1 more
They did a very good job. They showed pictures every afternoon. They showed me the before and after. They communicate better than other than companies.
Description of Work: replace the dry rack and the shingles and painted the roof.
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,500
Ilona N.
08/2021
5.0
contractors, roofing, skylights, solar panels
+ 2 more
Excellent. Didn't know much about any of this. They sent me pictures of the job progress daily. Explained what would happen before it happened, were meticulous and accurate about the cost, type of material and duration of the job. Each day they cleaned their work space, workmen were courteous (no blasting radios, etc) and efficient. I had a large roof replacement and they were in and out within a week. Customer support after the job was finished is also excellent. Office personnel are professional and courteous.
Description of Work: Roofing, solar panels, skylights and unfinished carpentry
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60,000
Dan M.
08/2021
5.0
contractors, roofing
+ 0 more
This company replaced the roof on my house, the roof on my commercial building and they installed solar panels for my home. They have always given me the best price. They do excellent work, and they are very reliable. I even got comments from tenants about how nice these roofers were. The work product has always been excellent. We had a very challenging home re-roofing project that required a great deal of creativity. They did great.
Description of Work: Roofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve S.
08/2021
5.0
contractors
+ -1 more
Very professional, kept to the schedule and helped with financing.
Description of Work: Roofing
Rating Category
Rating out of 5
Yes, I recommend this pro
Arvid S.
06/2020
5.0
roofing, garage builders
+ 0 more
It was a pleasure to work with Jesus Martinez. He was thorough, courteous and professional. He inspired confidence immediately with his knowledge of his field. He also pointed out areas to keep an eye on for future maintenance.
Description of Work: repairing two major leaks
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,600
CHARLES M.
03/2020
5.0
roofing, woodworking, house painters
+ 1 more
Excellent! 15 years ago I had John replace the roof on my property. I did my diligence and got quotes etc. PRS&S won the job. Last year the new insurance company required me to get a new roof. I did my diligence this time by just calling John. My property is large with multiple tenants. The workers were great & made sure tenant concerns were addressed. They replaced 40% of the individual roof boards (no plywood), most all of the sofit boards, and all of the soffit vents. I can't list all they did but I now have a completely new roof with multiple vents. I'm very happy with the workmanship and the price.
Description of Work: Complete roof tearoff (3 layers) and re-roof with 30 year shingles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Donel (Nell) S.
09/2019
5.0
roofing
+ -1 more
I love Scot from SRS Roofing. He was friendly, courteous and funny. He finished the job earlier than planned for and was professional about cleaning up. I would hire him again in a heartbeat.
Description of Work: leaky roof repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike K.
12/2018
5.0
roofing, house painters, solar panels
+ 1 more
All aspects went very well, from the initial consultation (provided clear explanations and useful advice) to roof replacement (crew was timely, careful, and competent) to follow-up on solar panel activation (all worked smoothly and, as needed, they walked us through the steps needed). Note that total price does not allow for tax advantages for the solar panel installation.
Description of Work: Roof replacement and installation of solar panels
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$36,000
Betsy W.
09/2018
5.0
roofing, skylights
+ 0 more
Everything was done on time and within budget. Everyone I worked with was pleasant, knowledgeable and punctual. It was a good experience overall.
Description of Work: Re-roofed my home including a flat section and replaced a skylight
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Nancy H.
04/2018
5.0
decks, insulation, roofing
+ 1 more
The level of service was high, they were responsive to my questions and requests. The work crew didn't waste any time or effort, and other than one miscommunication, things went incredibly smoothly. The daily status updates were appreciated, and unlike so many other contractors I always knew where things were in the process and the estimated time to completion. I am happy with the work performed and have no reservations in recommending them again.
Description of Work: Complete roof replacement on house and separate garage, with structural wood replacement and repair, including all new fascia and trim, attic and garage ventilation system, plus build a custom portico over front entry and attic insulation.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Donna K.
02/2018
5.0
roofing
+ -1 more
Great! On time, easy to work with, quick. They weren't the cheapest bid but it was close; 3 higher and 1 lower. I like that they have an office in El Cajon near the property. Very professional from beginning to end. Final amount was higher due to unforeseen wood replacement, but that always happens - you don't know what's needed until the shingles are off. I like their extra long warranty as well as the fact that they prime and paint to match any exposed wood that they replace.
Description of Work: Re-roof of a single story home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
David L.
01/2018
5.0
roofing, solar panels
+ 0 more
Professional Roofing and Solar was the middle of three bids for roof replacement and new solar system installation. Living up to the company name, Chad and Marisa were very processional. Chad spent considerable time with me giving me solar tutorials, and helping me to feel comfortable with the roofing & solar package. Professional Roofing and Solar took care of all the details from pulling permits from the city to ensuring that SDG&E had all the paper work needed to commission the system.
Description of Work: Replaced 30+ year old roof with replacement roof and new solar system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38,000
Erin W.
09/2017
5.0
roofing
+ -1 more
Professional Roofing did an excellent job on our roof. They showed up on time and were very professional. They worked through 100+ degree weather during the hottest week of the year. Our roof looks great. They were reasonably priced and high quality. I would recommend them to friends and family.
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,700
Vivienne B.
08/2017
5.0
contractors, roofing, house painters
+ 1 more
I strongly recommend Professional Roofing and Solar. I interviewed and got bids from three companies. No one was anywhere near as thorough in explaining every element of the job to me as was John, the owner of PRS. He is an extremely methodical, systematic, patient, thorough, knowledgeable, and competent professional. I was impressed and reassured by the detail with which he explained everything to me. His crew are all people who have been with him for years, and he does not use sub-contractors. Each step of the job (which took about 8 days) was done smoothly. The crews were all punctual, extremely hard working, very thoughtful and careful, and good at cleaning up at the end of each day. Not only I, but my neighbors as well, could tell that the job was being done with very high quality. At the very end, we needed to re-stucco and re-paint some parts of the upper house and John immediately understood and agreed that it was his responsibility to get that finishing work done to my satisfaction. And so it was. I couldn't be more satisfied with PRS and my new roof. I recommend this company very, very, very highly. I will add that they were the highest of the three bids, by quite a bit. But you get what you pay for. The attention to detail, the highly experienced in-house crew, and an additional insurance that only PRS carries which will cover not only repairing leaks but any damage to property inside your house.... You know a company is that good when they provide a policy like this to their customers -- because it means they know the quality of their work and that their customers will not need to deploy the policy!
Description of Work: I had my existing roof removed and a new roof installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Martha Elizabeth B.
06/2017
3.0
roofing
+ -1 more
I had no trouble finding three companies that were willing to give me a free estimate. I had the roof replaced by Brown Roofing Company and they did an excellent job. I would highly recommend them to others. I was also very favorably impressed by Diamond Roofing Company. It was a difficult choice between these two companies. The third one did not carry any insurance which I thought was important when their employees were working on top of a roof
Description of Work: I needed a new roof. I wanted to receive three estimates and choose the one that seemed to be the best company. They would not give me an estimate unless I paid them in advance a significant amount of money for the estimate.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
Response from Professional Roofing and Solar
Hi [Member Name Removed], Yes, you are correct that we do not offer free repair inspections. However, if you had requested a full re-roof estimate, that service is complimentary. Unfortunately, your needs may not have been clear when requesting service.
LAWRENCE G.
05/2017
5.0
roofing, woodworking, house painters
+ 1 more
Charge of $295, to inspect for damages and prepare estimate for repairs. This charge was offset (credited) against the total repair bill. Prompt response to request for inspection and estimate. Dealt with Mariano, who did the inspection and the final repairs. Easy to work with and did quality work. Total process, from initial contact to final completion, was approximately one month. I had used Professional Roofing Services ("PRS") about 10 years ago for the repair of a mobile home roof, for a dear senior friend, who lived in El Cajon. Because I knew they did quality work, I was not offended by the inspection/estimate fee. I recommend PRS.
Description of Work: Replaced concrete cap on top of fireplace, where flue emerges - defective cap was allowing water to leak and stain ceiling in living room and kitchen, Repaired stucco and flashing around second floor window, that was leaking down wall to support beam between living room and entryway. Replace warped and deformed facia around second floor window.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Georgette L.
03/2017
2.0
roofing
+ -1 more
This is a follow up to a review posted in July 2011. I had roofing services completed in June 2011 and at the time was a satisfied customer and provided a good review on Angie's List. However, due to the recent rain storms (Jan 2017) water was coming into my house on the north side of the wall near the chimney. I had a flood and restoration company come out on the Friday evening of the storm and they put a tarp on the roof to prevent further leakage into the house. On Monday, I contacted Professional roofing and they came out the next day to inspect the roof. I was informed by the inspector that the tarp was installed with staples that voided out the roof warranty. I can understand and accept that fact. However, the fact remains, the roof was leaking BEFORE the tarp was installed. John, the owner of Professional Roofing, informed me via email, that his inspector said the roof does not appear to be leaking, warranty was null and void due to the staples, and if I wanted them to return for an estimate on the roof there would be a $250.00 fee. I am dismayed and angry about his lack of professional courtesy to a previous customer who paid $8000.00 in good faith and provided a good review. I now rescind my previous review and I would never recommend this company and they do NOT deserve a A rating with Angie's List.
Description of Work: Removed existing roof and replaced using torch down & 30 year composition. Re-roofed and re-trimmed walls and re-flashed (5) existing skylights. In June 2011 paid $8000.00
Rating Category
Rating out of 5
quality
2.0
professionalism
1.0
Kevin K.
03/2017
1.0
roofing
+ -1 more
I was contacted on my work phone by I believe her name was sally. She asked for someone that was not me as I was advising her that I was not that person but what could I help her with the line disconnected. I called back as I needed to make sure that she wasn't mistaken on the name and need assistance with our services. After she answered I advised her she had jus called me and we were disconnected. She proceeded to hang up on me again. On my third call I asked if there was a reason she is hanging up on me. She said she has a wrong number and as I was trying to confirm there were no service issues she hung up a third time. I would not deal with a company who hires people that act like this. Was very rude tone and oblivious to just common decency. All she had to do was let me ask my questions, after she had called me anyway, and we could have went on about both our days. Terrible customer service
Description of Work: Was a wrong number handled completely unprofessionaly
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Professional Roofing and Solar
Hi [Member Name Removed], I sincerely apologize for terrible experience you had with Ali. As I messaged you in response to your Yelp review, she is no longer and employee of Professional Roofing and Solar and in no way represents how we conduct ourselves as professionals or how we treat our customers. As upsetting as this encounter was, please understand that this is not the experience you would have today. I invite you to call me, Marisa, I am the office manager so I can apologize in person. Thank you for taking the time to offer feedback.
Marjorie S.
02/2017
5.0
roofing
+ -1 more
They were not the cheapest quote but the only one that had their own roofers and had no problem with the conduit fix. In my experience you get what you pay for. They covered everything that needed to be covered but dust still got everywhere. They did clean up every day before they left. Otherwise the roof looks great, conduit works great. Communication was great. I have nothing bad to say about them.
Description of Work: We needed our whole roof done and we had an external conduit that extended from the original home to the addition. They replaced this for us at no additional cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christopher F.
01/2017
1.0
roofing
+ -1 more
Did not use. They wanted payment just for an estimate.
Description of Work: Roof repair.
Rating Category
Rating out of 5
value
1.0
Response from Professional Roofing and Solar
I'm sorry you feel that we deserve an F rating. We do not charge for FULL re-roof estimates. If you called us for a leak inspection, that is a SERVICE we offer. There is a fee associated with that service, however, if we are selected to do the work, the service fee is applied to the cost of the repair. I apologize if this was not clearly explained to you.
George D.
01/2017
5.0
roofing, skylights, woodworking
+ 1 more
I was totally satisfied with the quality of the work. I was kept informed and they answered all my questions. The owner, John was very good about making certain that I was happy with the work as it progressed. I would hire them again in a heartbeat and recommend them in the strongest possible terms
Description of Work: We needed a new roof and some wood replacement due to termite damage. We also had some repair done to the fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol L.
01/2017
5.0
roofing
+ -1 more
I couldn't be more pleased. John, being the professional that he is, explained everything in detail at our initial meeting. I chose his company after getting three other estimates, just had this gut feeling of trust about him. His employees, Mariano and Juandiego were such hard workers. 65 ft of wood (facia I think) were replaced due to termite damage and wood rot. The paint color was matched to the existing trim, Mariano even touched up a couple of areas for me that he didn't replace. Nice gesture which I very appreciated. With all the rain we have had, having a new roof installed sooner than later gave me such piece of mind. So in conclusion, I most definitely recommend Professional Roofing Services. They were professional, hard working, and fair in their pricing.
Description of Work: Remove two layers of asphalt shingles and replace with asphalt shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Jean R.
01/2017
5.0
roofing
+ -1 more
We dealt with the owner and he was the owner and he presented himself of having a quality product and quality process and that we would be pleased and he would do things right. Certainly the product is good and they have the latest process, materials and things like that. You need to have a roofing product that matches your needs and I think they do a good job at that. He said they are not the cheapest but they do quality work. You get what you pay for. What I like is they replaced the rotten fascia boards. There was some wood replacement on the flat roof and he went to grave length to explain how we had the leak in the flat roof and it want done properly. They out a roof up there that would meet our needs would do the job and not leaks. We are pleased and it looks good. The roof is berating and I am happy with it. He took us up on the roof and he pointed out exactly what was done, how it was done and how this is good. We go the whole walk through. This company is going to take your call. They have an office and staff that answers your phone.
Description of Work: They redid my deck’s roof.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21,710
Hayden B.
01/2017
5.0
roofing, solar panels
+ 0 more
I work with subcontractors in my everyday job and Professional Roofing Services was extremely easy to work with. I received an email daily letting me know what was going to be happening the next day on my roof. Chad and his staff are very professional and are out for the customers best interest. HIGHLY RECOMMENDED!!!!!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Skylights,
Insulation,
Solar Panels,
Decks and Porches,
Patios,
Siding
FAQ
Professional Roofing and Solar is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Professional Roofing and Solar accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Professional Roofing and Solar does not offer free project estimates.
Yes, Professional Roofing and Solar offers eco-friendly accreditations.
No, Professional Roofing and Solar does not offer a senior discount.
No, Professional Roofing and Solar does not offer emergency services.
No, Professional Roofing and Solar does not offer warranties.
Professional Roofing and Solar offers the following services: Carpentry, Insulation, Exterior Painting, Patios, Siding, Skylights, Solar Panels