PATRIOT PLUMBING

They no showed my tenant who took off time from work.

Great job fixing both items. Explained what was needed & was creative in solving repair. & saving us $! Customer service in offering to increase water pressure & ck showers, etc. Connor is great guy! Easy, knowledgeable, & competent. Thank you. Linda Dean

It all went great.

Very professional and honest.

great communication, service, quality products on time 1st time...excellent all the way around!

Great! Was on time. The job was done very quickly. Gave me a great price. Thank you Patriot Plumbing. I will defiantly use you in the future.

We have used Patriot Plumbing three times now. They are always very responsive to our calls and respond quickly. The is work is always excellent and we will be calling them with all our plumbing needs. Mike R.

We were happy. They fixed it.They fixed the line. I was pleased with them.

I have used them many times. It was excellent. They were knowledgeable.

They did plumbing for me for the past 20 years. They did good job. They came when they said they would come. I have no plans on leaving them. They were fair. They have quality work. They did a lot of work for me.

They were awesome. It was awesome. They were great.

Great!! I highly recommend Patriot Plumbing.

They did a good job.

It was over $1,000, around $1,100 maybe, I haven’t gotten the final details worked out. The boss got pink eye or something, so I had some delays because of that, but that was forgivable in my book. I have used them a number of times over the last 3 or 4 years.

Not good at all.  They charged us time and half because it was Valentine's Day.  They promiesed to come back on Monday to finish the job and never showed.  When the techn. left we were told we (Methodist Church) would be billed.  Tuesday a Patriot employee showed up demanding to be paid no invoide provided and got very angery with a volunteer and one of our Pastors.  Kirk arrive later that week with the same attitude.  The bill was paid in full.  We will not recommended or use them again.  They are on the Church's Do Not Call List for service.

Went very well. They are my go to plumber in the East County. Trustworthy, timely and professional.

they called in a leak detector guy who dug up the driveway, problem was the leak wasn't under the driveway, so we ended up with a big ugly patch in the driveway that (Patriot) said they would be back to fix better, that's been over a year, they never came back.

unknown

While I did not utilize Patriot Plumbing, I felt the technician's interaction in public was unprofessional and I would not want him in my house.
While parking at a San Diego Mall, I found an open spot parking spot next to, what I would soon see was, a Patriot Plumbing Utility truck. The passenger compartment door was open as was a single side utility door. I thought the crew was on lunch break as it was a few minutes after noon, so I thought nothing of pulling alongside to go into the mall. I got out of my car to go inside, and I saw the passenger of the utility van start to work on the roof of the cab with a pair of pliers. A few seconds later, the driver of the car leered through the cab of the van and said and quot;Why would you park here? We're working on something.and quot; in a condescending and belittling tone. He then sat there staring at me....so I moved my car fearing and quot;accidentaland quot; damage to my car. On returning my car a few minutes later, the passenger of the truck stared at me the entire time I walked back to my car. As I was pulling out of the parking lot, they were pulling out too. And, they drove off with a pair of pliers on the cab of the truck.
Having served in the military for 20 years, I can take an insult with the best of them at work and could care less, but for the paying public who may be giving good money to bring professional technicians in their homes, I felt the public should know who they are paying and the character of those people. As General S.L.A Marshall said, and quot;A man has integrity if his interest in the good of the service is at all times greater than his personal pride, and when he holds himself to the same line of duty when unobserved as he would follow if his superiors were present.and quot; My corollary to this military sentiment is, and quot;you have integrity if you hold yourself to the same level of professionalism when you are NOT WITH paying clients, as when your are WITH paying clients.and quot; This Patriot Plumber does not act professional when not with paying clients, so buyer beware.
How about, and quot;Pardon me, we're working on our truck, you might might not want to park there.and quot; Or, and quot;Excuse me, we're working on our truck and I'd hate to damage your car.and quot; Or don't repair your utility truck in a crowded mall parking lot.

Patriot plumbing was hired because they came highly recommended by my neighbor. A couple of weeks after I utilized their services for my water heater, my neighbor told me an unfortunate story about patriot plumbing taking financially advantage of my neighbor when they were called to do another job. His prices seemed to increase every time he was out. 6 weeks after my water heater was installed we noticed water leaking from the valve. Patriot plumbing came out and wanted an astronomical fee to repair the leak. When questions were asked to try an understand the problem, the conversation ended with patriot plumbing asking why we didn't trust him anymore.... Nothing professional came out of the owners mouth...all words of victimization. We asked him to not come out and fix the issue as we had another source. The owner called back approximately 20 mins after the initial phone call and threaten to charge a service charge if we shared his number with anyone else.

unknown

Kirk cam out and removed the toilet, fixed the leak and resealed. Job done quickly and thoroughly, as always.

I felt that a charge of $182 was a bit much. The actual part was $42, however, the labor and taxes ($15) was the rest. In actuality, the gentleman was at the house for 45 minutes. . . although he had to go and get the part not once but twice, I'm thinking I was charged for the entire time devoted to my job. I've used Patriot Plumbing for years and the prices continue to go up considerably. They are the best plumbing company I know but jeez, give me a break.

The gentleman responded quickly and appeared at my home at the time he said he would arrive. He immediately went to work on the clogged drain and finished quickly. Drain cleaning is messy but he cleaned up after himself. I was pleased with his work. I was not too pleased with his personality, not very informative regarding the job and not at all friendly.

Kirk has been to our house several times for various plumbing difficulties. Our house was built in 1970 so it's older and has drainage problems at times. Kirk has always been able to come out quickly and help us out. He's very informative about what is going on, why and options. We'll definitely use his company again.