P W STEPHENS INC

The company was prompt in getting back to us and did the work in the scheduled amount of time. They caused a lot of damage to the walls, paint and drywall of the house. Additionally, the crew left my bathroom in a disgraceful state. They were not professional and I would not use their services again.

Original tiles on the cement slab (50 yrs old?) were found to contain asbestos. PW Stephens did the removal as arranged by the general contractor. They did the work in one day and it was pretty easy. The only thing they could improve on is responsiveness. I was told they were originally going to do the work a couple days earlier (there were lots of parties involved in this project, so it may not have been their fault that I was told this) and when I called to clarify, no one answered or returned my call. Generally, I had to initiate any contact with them. This was not a big problem but it would have been helpful for them to contact us and let us know what was going on. Also, they did leave some tape on the ceiling and some black residue on the wall. Otherwise, they did a great job.

All went well. The job was done in approx 1/2 day. I had to push back the start date three times to coordinate with some remodeling work I was having done at the same time and the company was very accommodating.

P.W. STEPHENS ARRIVED ON TIME AND TOOK ALL THE NECESSARY PRECAUTIONS IN SETTING UP CONTAINMENT, AS NOT TO HAVE ANY ASBESTOS FIBERS ESCAPE INTO THE HOUSE. THEY DID ALL THE WORK AHEAD OF TIME AND ON TIME BEFORE THE INSTALLATION OF THE AIR CONDITIONER COULD TAKE PLACE THE NEXT DAY. THEY ALSO HAULED THE ASBESTOS AIR DUCT WORK TO A SPECIAL LAND FILL THAT IS MADE FOR THIS. THEY WERE PROFESSIONAL AND DID THE WORK PROMPTLY AND ACCURATELY.