Farrell's Fireside Shop
About us
Farrell's Fireside Shop
Services we offer
Coal, Etc-Retail, Fireplace Equipment, Fireplaces, Fireplaces, Pellet, Stoves-Wood
Accepted Payment Methods
- CreditCard
Reviews
4.630 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 3% | ||
| 7% | ||
| 3% | ||
| 3% |
Showing 1-25 of 30 reviews
GABRIEL F.
Apr 2019
It was great. The guys in the store helped me find exactly what I was looking for.
Erick W.
Jun 2017
Great experience. Very knowledgeable and professional , Great showroom to chose from.
Response from Farrell's Fireside Shop
"Thank you for the business and the kind words [Member Name Removed]! Please let us know if there is anything further we can do for you!"
GABRIEL F.
Mar 2017
It went great. The guys inside walked me through the installation so I could do it myself. But they also offered to install it for me for a very low price. They were very nice and extremely knowledgable about their products. I will definitely go back for my future fireplace needs.
Charmian R.
Feb 2017
See above review
Ken H.
Jan 2017
very professional
Gerry W.
Apr 2016
unknown
Annie H.
Feb 2016
unknown
Carol M.
Dec 2015
unknown
Mac F.
Nov 2015
unknown
Charles W.
Oct 2015
unknown
Kimberly D.
Apr 2015
They go above and beyond for inspections and cleanings. Yes, you can use them for high end fireplace work, but I consider them the best place for affordable, regular fireplace service and work.
Response from Farrell's Fireside Shop
"Thanks for the great review (members name removed)! We appreciate your business."
Gary G.
Apr 2015
I am cancelling my Angie's membership because of their opposition to Religious Freedom legislation. Farrell's installation of my wood burning stove was extremely satisfactory. They had to modify my fireplace, flue, and chimney to accept the new exhaust pipe. They provided all services from cleanup to instruction.
Response from Farrell's Fireside Shop
"Thanks for the kind words [member name removed]! We appreciate your business. Please give us a call if there is anything further we can do for you."
Carol R.
Mar 2015
Job was perfect. They said it would take two weeks for the fire place screen to come and it did. They did an excellent job of installing and cleaning up. I would definitely use them again.
Response from Farrell's Fireside Shop
"Thanks for the business and the great review Carol! Please let us know if we can do anything else for you."
Lauren S.
Aug 2014
unknown
Response from Farrell's Fireside Shop
"Thanks for the great review [Member Redacted]! We're glad that you're happy with your new floor panel. Please don't hesitate to contact us if you have any questions or concerns."
Karen S.
Apr 2014
I was amazed at how clean they left the site every day. The old chimney hadn't been cleaned in 30 years, so it was definitely a challenge. The crew was on time every day, and the owner personally tracked the progress of the installation. They definitely went above and beyond - the electrician replaced a cracked electrical outlet on the outside wall of the fireplace, the gas plumber installed a safety cut-off valve on the gas line for the outside barbeque. Communication is the key to any successful contract, and Farrell's Fireside Shop did an excellent job. We love love our new fireplace and are thinking of installing a new corner fireplace for our living room.
Robert B.
Apr 2014
unknown
MARY M.
Jan 2013
I had originally bought a log set from the Warm Hearth and had received bad advice. The grate and gas set came first and the grate stuck out in the front so we moved it the fireplace in the family room. I was shocked when the logs came. They were enormous making for an ugly set up that didn't work very well!!.
I called Farrell's to do a new set for the living room and explained what happened with the original set. I didn't even have to go to the showroom. John Farrell came out and measured it, chose a beautiful set and installed it. He really knew his business. (My son had installed the other). He then went to the family room and reworked on the set that had gone badly, moving gigantic logs and getting the gas to work. ( we ultimately took one out but he made a heroic effort on something he wouldn't have chosen) I can't remember the cost of the installation but it was VERY reasonable, the same as some trip charges that I've paid. He didn't charge extra for the work on the family room fireplace. The cost of the log set for the LR was also reasonable. After all, I had a price comparison.
He was a very nice man, in business for a long time, just trying to make his customers happy. I would definitely use him again but obviously don't need such services in the near future.'
I called Farrell's to do a new set for the living room and explained what happened with the original set. I didn't even have to go to the showroom. John Farrell came out and measured it, chose a beautiful set and installed it. He really knew his business. (My son had installed the other). He then went to the family room and reworked on the set that had gone badly, moving gigantic logs and getting the gas to work. ( we ultimately took one out but he made a heroic effort on something he wouldn't have chosen) I can't remember the cost of the installation but it was VERY reasonable, the same as some trip charges that I've paid. He didn't charge extra for the work on the family room fireplace. The cost of the log set for the LR was also reasonable. After all, I had a price comparison.
He was a very nice man, in business for a long time, just trying to make his customers happy. I would definitely use him again but obviously don't need such services in the near future.'
Kathleen B.
Aug 2012
It was cheaper to clean it than to replace it. He was really good. With regard to price, we went around and did some bids.
William C.
Mar 2012
It was very good. They have been around for years. They sell and install fireplaces. They do the complete service afterwards. I bought a home that had the service so I used them. He was efficient and on time. He didn't make a mess. He contained the soot. He cleaned the fireplace and made the adjustments. He did a heck of a nice job and left us well satisfied.
Derek H.
Feb 2012
On Nov 13th, I called to have them fix my pellet stove which jammed on its own and then wouldn't turn on. On Nov 23rd, Andy and his trainee came out and cleaned the stove and fixed the jam, but it turned on and worked fine so they left. On Dec 12th when it stopped working again, I called again. Andy came out a couple of days later but couldn't fix the problem, so he said he'd have somebody call me. When nobody called, I called back on Jan 2nd, and again Andy said he'd have somebody call me. But nobody did, so I called again on Jan 23nd and got the same answer. It's now Feb 14th, nobody has called and I still don't have a working pellet stove, even though I've been trying for months to get them to fix it.
HEATHER M.
Jan 2012
This was our second time using Farrell's and we'll use them again. They made this an easy experience for us.
Terry B.
Sep 2005
MY EXPERIENCE WITH THIS COMPANY IS THEY WERE VERY NICE AND PROFESSIONAL AND TAKES ALLOT OF ENGINEERING TO REDESIGN A FIREPLACE. IT LOOKS GREAT AND CLASSY.
NORM M.
Sep 2005
THIS COMPANY WAS A HUGE HASSLE. THEY CHARGED MY CREDIT CARD FOR UNNECESSARY ITEMS WITHOUT MY PERMISSION. I HAD TO DEAL WITH THE HASSLES OF MY BANK TO GET THIS FIGURED OUT.
STEVE G.
Jun 2005
I WENT INTO THE STORE TO PURCHASE A CHIMNEY CAP FOR A WOOD BURNING STOVE. OF COURSE I GUESSED AND IT WAS THE WRONG ONE. I BROUGHT IN THE OLD ONE WHICH WAS VERY BENT UP DUE TO THE STRONG WINDS THAT BLEW IT OFF. THEY SOLD ME THE RIGHT ONE. GOT HOME AND IT WOULDN'T FIT. I CALLED THEM BACK AND TOLD THEM. THEY HAD SOMEONE IN THE AREA. HE STOPPED BY AND FIXED THE PROBLEM. THEY WERE GREAT
ALBERT R.
Dec 2004
GAVE US A GREAT PRICE ON THE FIREPLACE AND DELIVERED IT IN A SHORT AMOUNT OF TIME.
Licensing
State Contractor License Requirements
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FAQ
Farrell's Fireside Shop is currently rated 4.6 overall out of 5.
Farrell's Fireside Shop accepts the following forms of payment: CreditCard
No, Farrell's Fireside Shop does not offer free project estimates.
No, Farrell's Fireside Shop does not offer eco-friendly accreditations.
No, Farrell's Fireside Shop does not offer a senior discount.
No, Farrell's Fireside Shop does not offer emergency services.
No, Farrell's Fireside Shop does not offer warranties.