COUNTRYWIDE HOME MORTGAGE

Mortgage Companies


Services we offer

MORTGAGE SERVICES

Reviews

2.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%


Rating CategoryRating out of 5
quality
1.5
value
3.0
professionalism
2.5
responsiveness
1.0
punctuality
2.0
Showing 1-2 of 2 reviews

EVA M.
03/2006
1.0
mortgage broker
  + -1 more
While doing my taxes, I discovered that there is an overage of $5881 in my escrow account. I contacted Countrywide and they told me that it would be reviewed. They called me on 3/9/06 and stated that there was in fact, an overage and that they would FedEx me the money the following day. I still did not receive the money on 3/16 so I called and they said that the check was being mailed that day. On 3/20 I called. They said it was mailed on the 17th and takes 5-7 business days in the regular mail. I still don't have the $ and I called today,(3/27) and was told that they think it was mailed on the 17th, but may take 17 days in the mail for me to receive it.
Description of Work: They are the company that is lending me money to buy my house. I have been dealing with their central office @ 1 800 669-6607.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,881

KARIN T.
10/2004
3.0
mortgage broker
  + -1 more
I CANNOT REACH A LIVE CUSTOMER SERVICE PERSON WITHOUT GOING THROUGH TONS OF HASSLE. THEY PREFER FOR YOU TO USE THEIR AUTOMATED SYSTEM OR LEAVE A MESSAGE. THEY MAY TAKE A FEW DAYS TO GET BACK TO YOU, SO DO NOT BE IN A HURRY FOR SOMETHING.
Description of Work: OUR ORIGINAL HOME LOAN WAS SOLD TO THIS COMPANY TWO MONTHS AFTER WE BOUGHT OUR HOME. THEY HAVE BEEN LESS THAN PLEASANT TO WORK WITH.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0

$219,000

    Contact information

    139 JAMACHA RD, El Cajon, CA 92020

    WWW.COUNTRYWIDE.COM

    Service hours

    Sunday:
    8:00 AM - 7:00 AM
    Monday:
    6:00 AM - 10:00 AM
    Tuesday:
    6:00 AM - 10:00 AM
    Wednesday:
    6:00 AM - 10:00 AM
    Thursday:
    6:00 AM - 10:00 AM
    Friday:
    6:00 AM - 10:00 AM
    Saturday:
    8:00 AM - 7:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mortgage Companies

    FAQ

    COUNTRYWIDE HOME MORTGAGE is currently rated 2 overall out of 5.

    Sunday: 8:00 AM - 7:00 AM

    Monday: 6:00 AM - 10:00 AM

    Tuesday: 6:00 AM - 10:00 AM

    Wednesday: 6:00 AM - 10:00 AM

    Thursday: 6:00 AM - 10:00 AM

    Friday: 6:00 AM - 10:00 AM

    Saturday: 8:00 AM - 7:00 AM

    No, COUNTRYWIDE HOME MORTGAGE does not offer free project estimates.
    No, COUNTRYWIDE HOME MORTGAGE does not offer eco-friendly accreditations.
    No, COUNTRYWIDE HOME MORTGAGE does not offer a senior discount.
    No, COUNTRYWIDE HOME MORTGAGE does not offer emergency services.
    No, COUNTRYWIDE HOME MORTGAGE does not offer warranties.
    COUNTRYWIDE HOME MORTGAGE offers the following services: MORTGAGE SERVICES

    Contact information

    139 JAMACHA RD, El Cajon, CA 92020

    WWW.COUNTRYWIDE.COM

    Service hours

    Sunday:
    8:00 AM - 7:00 AM
    Monday:
    6:00 AM - 10:00 AM
    Tuesday:
    6:00 AM - 10:00 AM
    Wednesday:
    6:00 AM - 10:00 AM
    Thursday:
    6:00 AM - 10:00 AM
    Friday:
    6:00 AM - 10:00 AM
    Saturday:
    8:00 AM - 7:00 AM