Easy to deal with, even when I had a problem once with a payment. Telephone system for help was excellent. Very courteous and very professional. Calmly told me how to deal with my problem, and it was resolved.
Description of Work: Mortgage company on a new home we bought as an investment after talking with several other companies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27,312
CHRISTAL B.
10/2004
5.0
mortgage broker
+ -1 more
COUNTRYWIDE COMPLETED THREE FULL DOC LOANS FOR ME IN LESS THAN 2 WEEKS. I WAS VERY IMPRESSED. THE SERVICE WAS EXCELLENT. I WILL USE THEM AGAIN.
Description of Work: ORIGINATED 3 LOANS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
10/2004
4.0
mortgage broker
+ -1 more
COUNTRYWIDE IS A GROOD COMPANY, ALTHOUGH THE PROCESS IS A BIT SLOW.
Description of Work: REFINANCED MY HOME.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Mike B.
10/2004
4.0
mortgage broker
+ -1 more
GOOD COMPANY.
Description of Work: PURCHASED A LOAN FOR $346,000 FOR AN 1800 SQ FOOT HOUSE.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$346,000
MARIE A.
09/2004
5.0
mortgage broker
+ -1 more
EVERYTHING IS GOING AS SCHEDULED. THE TIME PERIOD AND INTEREST RATE QUOTED ARE LOCKED IN. THE COSTS WERE VERY COMPETITIVE. THE PAPERWORK WAS FILLED OUT QUICKLY.
Description of Work: A REFINANCE LOAN. I WANTED A LOWER INTEREST RATE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
SARAH L.
08/2004
5.0
mortgage broker
+ -1 more
GOOD SERVICE FOR REFINANCE. FEES FOR SERVICE WERE LOW. THEY WERE MORE RESPONSIVE THAN OTHER COMPANIES CONTACTED. FRIENDLY PERSONNEL.
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Service Categories
Mortgage Companies
FAQ
Bank of America is currently rated 4.7 overall out of 5.
No, Bank of America does not offer free project estimates.
No, Bank of America does not offer eco-friendly accreditations.
No, Bank of America does not offer a senior discount.
No, Bank of America does not offer emergency services.
No, Bank of America does not offer warranties.
Bank of America offers the following services: Mortgage loan.