Aaa Doors & Windows

We had hired Eric before to replace doors in our house. When he installed our "cat proof" glass sliding door he suggested that we should replace our windows with double-glazed UV glass. We took him up on his suggestion and we're just as pleased as we were earlier with his work. We replaced all of the windows in the house except for one garden window in the kitchen. Eric is an excellent window designer. He sat down with us after taking all of the necessary measurements and showed us his plan to replace our windows. Although it was difficult to envision what the new windows would look like we trusted Eric to come up with a window design that would suit our house. His design proved true. The new windows really opened up the dining room and living room to the outside. Not only do we have a great view of the outside, but the windows we have now provide a lot of ventilation which is an absolute in the summer. The windows, which are double glazed and UV, have taken the inside temperature of the house down about 5-10 degrees during the summer and during the winter, keep the heat inside. If we had any more windows to replace we would hire Eric again just to talk with him during the job. He is your go to guy for windows.

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We have had Erik do several jobs for us in the past and knew his reputation was solid so we asked him for a quote to replace all of our windows. Erik did an excellent job for us. One of the best things Erik took in to consideration, was the configuration of the new windows. All of the windows were original to the house and needed to be replaced with double glazed windows. Erik came up with a design for the windows in each room of the house before he did the job and submitted the estimate and design to us before doing the job. The results were amazing. The new windows gave a new look to the whole house and opened up our living room and dining room to the outside. We were delighted with the work Erik did. Installing windows is one aspect of the work Erik does, actually designing what style of windows should put installed is another facet of the job. Trust Erik to give you a design that will complement your home not just install windows.

Their work was generally neat, efficient, and well-done, and they cleaned up after themselves. the only complaint I might make is that I later discovered that the stucco had been broken out under the sliding patio door, and not repaired. I did not call them back, but my son and I repaired the stucco ourselves. After a number of years, when three of the windows developed distinct blemishes, Aaa Doors and Windows promptly and courteously inspected them and arranged for Milgaard to replace them without charge.

I was very concerned about having the door repaired. My first calls to possible repair business (including original company that installed double pane windows and doors throughout my entire home) resulted in being told numerous excuses for not being able to help me, including that (1)the manufacturer had been bought by another company and and quot;we no longer have a relationship with themand quot;; (2) and quot;we don't do business as far away as you are located from usand quot;, (3) and quot;we install and repair our windows but not those of other companiesand quot;. After several phone conversations and negative replies, I wondered if my only option was to replace entire door. One final look at Angie's List had me calling AAA-Doors and Windows. I spoke with Eric, explained my problem, and at the end of the conversation, we had an appointment on Thursday (I called on Tuesday). Eric arrived on time, looked at my door......said he was very familiar with Certainteed doors and, in fact, had the exact replacement lock with him in his truck. He repaired the lock in 30 minutes, charging me only $69.50 for the work. He was courteous and friendly. I will certainly call AAA-Doors and Windows if and when I have another problem.

They were great. They did good work. They were very honest and up front.

When I called, I was able to get an appointment for an estimation right away. When he showed up, he was friendly and professional. My dog (who doesn't trust many people) went right up to him to be greeted which was a pleasant surprise. He looked at the door that needed to be replaced and quoted me a price that was less than a third of the big box home improvement stores (surprise number two!). Because the door that I wanted was a special order, he said it would come in about a week. A day before the expected delivery date, he called me to let me know that it hadn't arrived and he would keep me posted. He called about every two days with an update as to where the door was. Once if arrived, we were able to coordinate schedules quickly. He came and installed the door quickly and efficiently. He saved me money by reusing the existing hardware and trim. He even cleaned up every last bit of his mess and took his trash with him. The overall price was exactly what he quoted and we are extremely satisfied with our door that now works perfectly!

We'd had AAA doors replace two exterior doors for us previously, and were happy with their work, so we hired them to do our ancient closet doors which were getting difficult to move on their tracks. The owner sent his assistant, JC, to perform the work. JC was polite, friendly, efficient and very competent. He had the old doors out quickly and all the work was done within about 5 hours. The new doors look great, work great, and visually enlarge the small rooms they're in. We had JC take a look at the sliding glass door to our patio, which had just recently stopped sliding completely. He fixed it so it slides fine now (and didn't charge for the fix), but he warned that since it's as old as the other doors, its demise may be in the near future. We'll definitely hire AAA Doors to replace that as well!

The technician informed me that the service could not be performed because my door was manufactured prior to 1966 and the glass was not tempered. He was highly professional and educational. He did not charge me for the appointment.

It went very well. The company sent someone to measure and to show us the door catalogue in early Jan. We ordered our door, then waited a couple of weeks for the door to arrive. Once it arrived, the installer was very prompt, professional and fast - it was finished in a day just as they'd stated. (He was also careful not to let our cats out!) The door now fits and closes beautifully.There is no longer a draft creeping in under the door, which actually made quite a difference in lowering our heating bill this winter. We will definitely choose this company when we decide to upgrade our windows.

Very punctual and easy to work with. Cleaned up the mess. Very happy with them.

They were on time, easy to work with, cleaned up nicely, and got the job done quickly. The price was competitive, and I'd recommend them to anyone.

See my description of work performed.

OVERALL, WE WERE SATISFIED WITH THE FINAL PRODUCT. HOWEVER, THEY BID THE JOB AS 1-DAY (A FRIDAY) AND IT TOOK TWO FULL DAYS -- MEANING IT SIGNIFICANTLY INTERFERED WITH OUR SAT. PLANS. THEIR 2-MAIN CREW WAS METHODICAL, COURTEOUS, AND OVERALL DID GOOD WORK. WE WOULD HAVE APPRECIATED BEING TOLD OUR SIZE INSTALLATION WOULD TAKE 2-DAYS AND WOULD HAVE PLANNED ACCORDINGLY. ALSO, WE WERE NOT ACCURATELY TOLD THAT THE NEW RETROFIT WINDOWS, DUE TO THEIR INSTALLATION TECHNIQUE, WOULD MAKE THE GLASS AREA OF OUR NEW WINDOWS 4 INCHES SMALLER TOP TO BOTTOM AND DITTO SIDE-TO-SIDE DUE TO THICKER VINYL FRAMES AND INSTALLATION TECHNIQUE. THUS, GREAT NEW WINDOW, BUT SMALLER THAN WHAT WE HAD OR EXPECTED. ALTERNATIVE WOULD HAVE BEEN TO PAY 3-4 TIMES MORE AND RIP OUT OLD WINDOWS AND STUCCO AND DRYWALL, ETC. THOUGH! WE'LL ASK BETTER QUESTIONS NEXT TIME AND VISIT AN PRIOR INSTALLATION AND ASK FOR REFERENCES TO CALL!