
Advance Solutions Co
About us
Advance Solutions Co is family owned and operated business specializing in custom bathroom and kitchen remodeling projects. We have been in business for 15 years and have grown from two employees to over 30 employees. Advance Solutions Co. is licensed by the State of California under a General Contractor’s license (B). We are premier installers and craftsmen serving the upscale residential and commercial markets with convenient office locations in Calabasas, Los Angeles, Malibu, and Beverly Hills. Advance Solutions Co provides premier installation services for all types of tile, natural stone, brick work, marble, slate & granite. We specialize in upscale residential projects. In addition to our residential work we also complete a great deal of work in the commercial markets. Our depth of skill coupled with our depth of financial strength enables us to serve large commercial installations projects with confidence. Additional contact name: Eric Jones. Additional address: 2851 Bedford Lane. Chino Hills, CA. Ste. 150 .
Business highlights
Services we offer
Kitchen & Bathroom Remodeling. Mold Abatement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
91% | ||
3% | ||
1% | ||
2% | ||
4% |
Once we're able to recoup some of the costs from the first job, we will be employing the services of Advance Solutions Co. to correct/rework/redo the multitude of mistakes we've encountered.
I am very happy and very much appreciate all the help Ray has been providing during this very stressful life event. Thanks Ray!
Advance Solutions Co/ Ray Foster and his crew did such an amazing job! We are so in love with our new kitchen!
We had our cabinets replaced, countertops installed , backsplash put in, as well as new floorings and appliances replaced.
Advance Solutions Co. did an exceptional , meticulous job. They exceeded our expectations. Anytime we run into a small hiccup ( you know with any Reno you will run into those...) Ray went above and beyond to address or fix it. The end result is a Kitchen better then we could have ever hoped for. We are so happy to have used such experienced team and we will make sure to use them for our future projects.
Ray's team started working in the project precisely in the agreed date. Two workers arrived each day on time, for approximately one month. All were experienced, hard working, clean, courteous and trustworthy.
From the Advance Solutions office we received amazingly efficient and friendly support from Stacy.
Throughout the project Ray proved what we thought and hoped he was: professional, responsive, friendly, patient, trustworthy, honest and helpful. Ray consistently went the extra mile in order to please us and to provide The best service service.
The result is the gorgeous bathroom that I dreamt of for a long time!!
I have no hesitation to recommend Advance Solutions, Ray Foster and his most excellent team.
Thank you, Ray!
Ray placed in the contract that he does some basic plumbing work. We needed a couple toilets and sink faucets replaced and the contract clearly states that this type of work could be completed. Ray refused to complete the plumbing work and says that the contract doesn't in fact include that type of work. Ray and his workers took out the toilets and faucets and now refuse to put in the new ones that we purchased. I have spoke with him numerous times to see if he would finish the work and he has refused.
I have also spoken with Ray a couple times to see if he would work with me on the amount that is due for the work that was completed. He refuses to work with me on the price and has also threatened to put a lean on the house if we don't pay the full amount. At this point, I am extremely frustrated and am prepared to take all the actions necessary to fight this and to get fair treatment. It just baffles me how he can have in the contract one thing, but refuses to honor it. In my eyes this is dishonest and extremely unprofessional. Ray says that everything needs to be in writing. He says that nothing that he says verbally will be honored unless it is in writing. Se essentially he is saying that he is not a man of his word. I will never be using this provider again.
UPDATE- After offering to reimburse us part of our money Ray Foster/Advance Solutions Co have AGAIN gone back on their word. They stiplulated they wanted all negative reviews removed from all social media for the return of our money. They stated this to the Angies list complaints resolution team. We, in good faith removed all negative comments from BBB, Yelp, The bonding agency, and the CSLB (the angies list one was to be removed by AL once a check was issued/photocopied as proof for them) 3 weeks later Ray was still dancing around the repayment of our money and ignoring requests for it.
All TRUE/ACCURATE reviews are going to be returned to all social media and we will be taking legal action.
Since our first request Ray Fosters substandard install of angle stops throughout our house resulted in a bathroom flood which ruined our downstairs wood flooring.
We will not stop until we are satisified with the end result, no matter how long that takes.
DO NOT HIRE ADVANCE SOLUTIONS CO.
"In response to this complaint, Advance Solutions would first like to address that the clients repeateadly asked for our company to do things that were not contracted to be done. He himself states in the review that Advance Solutions was contracted to complete a "partial kitchen and bathroom remodel." Being that the jobs were partial renovations, the contract detailed specifically what we were to do. As the job progressed, the clients repeatedly requested for Advance Solutions to complete projects that were not agreed upon in the contract. When the requests were not granted, the client and his wife would state that Ray had previously verbally agreed to do these things. After repeated attempts to have employees do things that were not contracted, it was pointed out to the client that per Advance Solution's contract, where the client and Advance Solutions had initialed, it states "once this agreement is signed, no terms or conditions can be changed unless both parties agree in writing and a change form has been signed to make the changes." It also states, and was initialed by both the client and Advance Solutions, that "if Adance Solutions verball promises to do additional work at no charge, the client must have Advance Solutions put it in writing the same day." A copy of the contract with this clien'ts signature agreeing to these conditions will be included with this form. Advance Solution regrets that these clients were not happy with the services they received as our client satisfaction is of great importance to us. We wish them luck as they move forward with their new home. In closing, our client satisfaction and reviews over the last 6 years shows and proves that we go above and beyond."
Advance Solutions was a god send. When I first purchased the condo I always knew that I would want to redo it as it was outdated, however, I was fearful of the process. I assumed it would cost massive amounts of money and it would take months. Living in a construction zone was not something I was particularly looking forward to.
When I first contacted the company, they were very friendly and worked with my schedule to set up a consultation. The consultation went so well we agreed to do a design session that weekend. While out on the design session with Ray, I was so impressed with his design ideas and his knowledge of the products. We worked together and came up with exactly what I wanted. Ray put together an estimate which I was very surprised to find was even below the budget I had told Ray I wanted to stay within.
Once the project began, the workers were such a pleasure to have around. They were friendly and always were so informative. Ray communicated with me regularly and always eased my mind even with the littlest issues and questions I had. The hours the guys worked allowed me to maintain some type of normalcy in my life. It was always such a surprise to come home at the end of the day and see what had been done.
The project was finished right when Ray promised it would be. He not only came in on time but under budget. I absolutely love the results and can not wait to work with Advance Solutions again when I redo my upstairs bathrooms.
Everyone that comes to my house comments on how beautiful my kitchen is. I always recommend Advance Solutions to all of my friends and family.
Thank you Ray and Staff!
as senor citizens we needed to completely modify our bathing area. Out
came the "over-sized" man made 750 gallon bathtub to a totally flat area
where we just walk in and out of the shower without any curtains or
shower doors, and a new "walk in" bathtub off in a corner, and the most
amazing arrangement of different coordinating tiles on the walls and
floor! I might add here that we are talking about 140 square feet area!
Rayshon has a very keen eye for design and layout.
He and his crew were on time every day, cleaned up after themselves every evening, and very professional in every area.
I would strongly encourage people to use his services, and would also do so again myself!!! I only wish I could leave pictures!
as senor citizens we needed to completely modify our bathing area. Out
came the "over-sized" man made 750 gallon bathtub to a totally flat area
where we just walk in and out of the shower without any curtains or
shower doors, and a new "walk in" bathtub off in a corner, and the most
amazing arrangement of different coordinating tiles on the walls and
floor! I might add here that we are talking about 140 square feet area!
Rayshon has a very keen eye for design and layout.
He and his crew were on time every day, cleaned up after themselves every evening, and very professional in every area.
I would strongly encourage people to use his services, and would also do so again myself!!! I only wish I could leave pictures!
UPDATE: They did show up for the inspection, but have not provided any type of report to indicate that they were here for the inspection. I have requested a report at least four times now, but they haven't provided any report.
"There must have been some miscommunication in this situation. We were unable to keep the originally scheduled appointment. When we called to reschedule, we spoke with the wife who stated her husband would reschedule. We apologize for any misunderstanding. Please call at your earliest convenience to reschedule with us. Again, We apologize Advance Solutions Co."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.