CARMEL VALLEY PEST CONTROL

Arrangements were made in advance of a time for tenting when we would be on vacation. Preparations were made in advance for access and gas shut off. During the work, we received an email from CVPC that when they found broken ceramic pots on the floor of the kitchen. I explained to them that everything was in tact when we left, and no one else had been in the house until they arrived. We discussed this, and agreed to their offer of $100 credit for this issue Upon return to the house (2) days after the tenting had been removed, we found that they had left an entry door from the garage to the house propped open with a chair. As the garage is not secured for mice and other pests, this allowed access to the house for anything that could get into the garage. We promptly found a dead lizard in one of the bedrooms. When I contacted CVPC about this, they simply said it was a result of "human error". We have no idea what else got into the house as a result of their 'human error". Additionally, we found an access gate on the side of the house taken off it's hinges, and not put back the way it was before the tenting. All these issues simply shows a lack of professionalism and shoddy work. I would not using this recommend this company.

I deal with them very little, but the are pretty reasonable, less then their competitors, they are prompt, they show up when they say they will and we don't have any complaints.They are scheduled to come regularly.

They are a small company and it is the same person who comes out every time. They are very reasonably priced. I like them.

good

They did everything they said they would do. They did the fumigation while we were out of town. We mailed them a key and they took care of things that we were unable to do (like opening the car doors and even unhooking the car battery so that it wouldn't be drained). I was kept well informed of any issues and everything went exactly as planned. They are very professional and they were the lowest price of the 4 bids that we got.

About a month ago, we noticed a hole in the drywall in our bathroom and realized we had termites in the stud in the wall. We had four companies give us quotes. Two wanted to tent the whole house which we wanted to avoid. The owner of this company inspected the house, including the attic, and recommended treating the site locally since no evidence of termites was found elsewhere in the house.

FAST, COURTEOUS AND PLEASANT TO WORK WITH. JOB WELL DONE!