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Gene's Lock & Key

Doors (Interior) Installation and Replacement, Locksmith, Storm Door Installation,

About us

CALL 562/310-2771 Hi, I am Gene, the owner of Gene’s Lock & Key. I have been in business since 2000. I am both licensed and insured. My state license number is 3755. When you call, you will be speaking directly with me, not a dispatch center. I do all the work myself, and I stand behind all my work to your satisfaction. I work out of my home; my truck is my mobile office. I am skilled in opening locks, repairing damaged locks, installing new locks, re-keying locks.

Business highlights

25 years of experience

Services we offer

Baldwin Lock Repairs, Deadbolt Installations, Door Closers, Door Repairs, Exit Devices aka Panic Bars, Lock Installations, Lock Repairs, Mailbox Locks, Master Keying Buildings, Residential - Commercial - Industrial Lock Re-keying

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
1%
1
0%
Showing 1-25 of 201 reviews
Greg H.
Mar 2021
5.0
Yes, I recommend this pro
$380
Gene was very friendly and courteous during my call for service. Replaced deadbolts and a fob lock on two residential doors. He was very informative and knew what type of locks we were looking to install.
Response from Gene's Lock & Key
"[Member Name Removed], thank you for your kind words. It was my pleasure to work with both yourself and your father."

Jim B.
May 2020
5.0
Yes, I recommend this pro
What more can I ask for. He came on time, diagnosed the problem and presented options. I chose the option and he simply executed what we agreed to and did so in a professional manner.

Pam C.
Jan 2019
5.0
Yes, I recommend this pro
Great. I couldn't have asked for better service. Very professional, very timely, and very honest.

Katherine D.
Jul 2018
5.0
Yes, I recommend this pro
$200
Gene is just such a nice guy, second time working with him. Always on time and so knowledgeable. Spoke to him on the phone and made all the necessary arrangements. He arrived within the same week of the initial call. Changed the locks with in a couple of hours and made a set of 32 keys. He's the best!

Jim B.
Dec 2017
5.0
Yes, I recommend this pro
$325
The job was performed in a timely and professional manner. Calls were promptly returned and the job started and completed as promised.

Jan L.
Sep 2017
5.0
Yes, I recommend this pro
overall he did a very good job.

Robert B.
Sep 2017
5.0
Yes, I recommend this pro
$250
It went well. Gene showed up on time, worked diligently and completed the locks quickly. He was friendly and helpful. Each lock he re-keyed works perfectly.

Ulani L.
Apr 2017
5.0
Yes, I recommend this pro
$140
Fantastic. Gene personally answered phone and with a few questions gave me an estimate and promised to be there in an hour and a half. He took time to give recommendations for doors and fix an issue he discovered with how the latch was set into the frame. Live the quick response and professional service!

Christine C.
Mar 2017
5.0
Yes, I recommend this pro
Gene did a great job and helped us in a very timely manner. Was punctual and easy to work with. Will definitely be calling again for future help.

William M.
Sep 2016
5.0
Yes, I recommend this pro
$250
Service was excellent. Gene was right on time a preformed the rekey work fast. I will definitely call Gene again the next time I need a locksmith.

Tito G.
Aug 2016
5.0
Yes, I recommend this pro
$90
Gene was great. Punctual, friendly, and professional. He completed the work within 20 minutes. I will definitely use him again, when needed. Highly recommended.

Fawziyah N.
Jul 2016
5.0
Yes, I recommend this pro
$275
Great. He is pleasant to deal with, and competent. And he looked at the patio door and was able to diagnose and fix that lock in a few minutes.

Stanley N.
May 2016
5.0
Yes, I recommend this pro
$300
unknown

Kristina W.
Apr 2016
5.0
Yes, I recommend this pro
$230
Knowing that he works until 8:00pm I called him at 7:35pm.  He told me he could be there in 15 minutes.  He arrived on time and asked me what I wanted.  He went on to re-key all 6 locks.  He was very professional and I am extremely pleased with his work. 

Keir M.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Dean W.
Apr 2016
5.0
Yes, I recommend this pro
$150
unknown

Jennifer M.
Mar 2016
5.0
Yes, I recommend this pro
$90
Gene is the best! I found him here on Angie's List. Contacting him was super easy. He did a great job and I highly recommend him and will use him again if I need new locks on anything. Plus, he includes 4 keys if you mention Angie's List. Thanks, Gene! You're the best!

Julia W.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Jared B.
Mar 2016
5.0
Yes, I recommend this pro
$160
The date of service and price is approximate. Gene responded quickly to my call and his work was done quickly and professionally. I would definitely recommend him.

Edwin N.
Feb 2016
5.0
Yes, I recommend this pro
$240
All good. He was at our place for about 3 hours and took care of all our requests. Very professional.
Will surely recommend him to others.

Joanne S.
Jan 2016
5.0
$175
unknown

Connie M.
Jan 2016
5.0
Yes, I recommend this pro
$125
Gene arrived and introduced himself to me.  Ask a lot of questions about the work he is going to perform.  The door was made in 1930 and I was extremely nervous that the lock could be repaired with damage.  He did a great job and took care in the age of the lock.  I asked if he was able to rekey some of my other locks but due to the price at the time I was unable to have the work done.  I will keep his information for future use.
Thanked me for using his company.

Mary W.
Jan 2016
5.0
Yes, I recommend this pro
$260
First, he was punctual. 
Our front door locking doorknob was difficult to operate and getting worse. The security door knob and locks were installed upside down. The storage building had a different key.  The deadbolts had to be locked/unlocked with a key from inside as well as outside; imagine looking for a *#* key during a fire or earthquake just to get out of your house?!  We also wanted a way for the housekeepers to get in on their schedule but we could lock up the rest of the time.
Gene replaced all the locking knobs and deadbolts.  After a phone consult I purchased all the knob locks and deadbolts. At Gene's suggestion, I purchased Schlag products because they can be set up with a 'master' key. [Hardware costs were $260 which Gene does not supply.]
For the housekeeper situation he suggested that one of the knob locks be keyed for the housekeeper but operable with the master house key.  On days the housekeepers come we will leave the deadbolt open and they get in using their key on the knob lock. The rest of the time we can lock the deadbolt and housekeepers can't enter.
Gene worked quickly and professionally.  It is absolutely wonderful to have lock slots all in the same direction, deadbolts and locks that let us egress without a key, and hardware that works.  I don't expect to need his services again but I highly recommend his services.

Ujj N.
Jan 2016
5.0
Yes, I recommend this pro
$175
Was very good. Unfortunately, we have keys that are not the same and hence a little trouble, but Gene did a fabulous job.  Had to cancel due to the rain on the first day but he called to let me know.

Jody O.
Sep 2015
5.0
Yes, I recommend this pro
$150
unknown
...
Showing 1-25 of 201

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Gene's Lock & Key is currently rated 4.9 overall out of 5.

Gene's Lock & Key accepts the following forms of payment: CreditCard

Yes, Gene's Lock & Key offers free project estimates.

No, Gene's Lock & Key does not offer eco-friendly accreditations.

No, Gene's Lock & Key does not offer a senior discount.

No, Gene's Lock & Key does not offer emergency services.

No, Gene's Lock & Key does not offer warranties.