LILY SHEN

My husband and I just bought our new home, and Lily helped us with both closing the deal and getting the loan. We considered ourselves as experienced home buyers, and Lily shined as one of the best we ever worked with. In addition to all the qualities you would expect from a good realtor - professional, hard working, domain experiences, detailed-oriented, strong negotiator, good client services - Lily stood out for her honesty, integrity and efficiency in getting things done. Her work ethic is about achieving win-win where everyone leaves the room happy, it's NOT about getting her commission. When we sent email, she always responded back same day if not right away (sometimes even midnight). When we ran into problems with inspection and needed to extend the contingency, she patiently worked with us every step of the way to make sure we found solutions to the problems. When we worked on getting loan, she monitored around the clock to lock down the lowest rate. When it was time to close with the title company, she was sitting right there next to us. Basically we just can't say enough nice things about her. This is someone whom you can trust and develop a friendship with!