APPLE

My experience with the Apple store was okay because they didn't listen to me when I was there. I told them that I worked for almost eight years at the user support center, supporting hardware and software and they did not hear that. I told them that I had a power book and an iPad. They talked to me like; I was an idiot so I immediately asked for a manager at that point. That was like a little off putting. The Imac that I bought was not good, it was bad. But what I want to say is, when I called the Apple support in California, they were wonderful. They replaced my Imac and shipped it directly to my door. I didn't have to do anything, I got a brand new Imac and it works beautifully. They sent me a returned FedEx thing as well. The support at Apple was excellent and they were very professional. I give a high grading for the support center but for the store itself, I'm not crazy about. I would not recommend people go to the Apple store to buy computers rather I would recommend them go online and have it shipped to them. The Apple stores are so crowded, so noisy and so busy; it feels like it's absolutely a zoo. I’m a computer literate and I find it disturbing.