Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Pipeworx Plumbing & Design

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Pipeworx Plumbing offers comprehensive residential and commercial Plumbing Service, Repair and Installation, New construction and Remodels.

Business highlights

Emergency services offered
16 years of experience

Services we offer

Full Service Plumbing. Complete Sewer & Drain Service. New Construction / Remodels. Water Repipes. Tankless Hot Water Heaters. High-Pressure Drain Cleaning.

Services we don't offer

Ask for details.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Senior Discount

$10

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%

Filter reviews by service

Showing 1-1 of 1 reviews
Evelyn S.
May 2012
1.0
Plumbing
$4,400
They lied about putting copper under the outside front lawn. My brother in law who is a contractor in San Francisco came down and checked it and said he replaced that a year before. They charged me $1,000 for that but were only willing to be give me back $400. They lied about replacing a part that my brother in law also found and they finally replaced it but only after my brother in law took the old part out, and I have the old part. They had several workers under the age of 20 that didn't' know a hammer from a screwdriver and the supervisor they gave me was Peter Rios and he was not appropriately licensed even though they promised me he would be. At this time they stated several people had complained about him and he was fired, and he also threatened me on the phone after he was fired. They sent somebody out after all of this named Isaac, he fixed a few things and promised to come back and complete everything but it has now been 4 months and he hasn't come back. I even gave him $50 in hopes he would come back and he never did. I called and went by the shop several times and even wrote letters but they haven't been out since. They finally did send a very rude person out and only for me to sign a paper saying that the work on my home was completed. The owners are Janna Swanson and the second owner is Prahlad Wahoff aka Paul.

Update 08/03/2012: They sent all incompetent workers. See my original complaint for all details.
Response from Pipeworx Plumbing & Design

"While the information written by this customer is untrue, we still appreciate the opportunity to address the comments written about our company. Unfortunately, we had an incident last year with a former customer and former employee (who ended up being quite dishonest). This employee falsely represented that he was an owner of the company, and entered into a "side job agreement" with the customer to pay him out directly for cash if he did the work on his own time. Eventually the deal between the two of them went south. So, the customer turned her frustration back over to the company. As soon as we were made aware of what happened the employee was immediately terminated. Even though she decided to enter into a separate “side contract” with the former employee without the company’s knowledge, we still felt badly for the customer and tried to rectify the situation. We ended up doing several additional projects for her at no cost, to try and leave things on a good note. However, after she continued to make more demands, would call the office and scream and cuss at us, would pay employees tips because she was so happy with their work, then call a few days later asking for the money back, etc., we soon realized we were not dealing with a rational customer. She ended up taking us to court, and we were found innocent. The customer also sent complaints to the Contractors State License Board and the Better Business Bureau. The Contractors Board and Better Business Bureau conducted their own private investigations, and both ended up dropping her claim after finding us innocent as well. It is unfortunate that in this day, a customer can write whatever they choose to about a company, no matter how untrue, and it directly hurts the company. We work hard to build long-lasting relationships with our satisfied customers every day."

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pipeworx Plumbing & Design is currently rated 1.0 overall out of 5.
Monday: 7:00 AM - 6:00 PM Tuesday: 7:00 AM - 6:00 PM Wednesday: 7:00 AM - 6:00 PM Thursday: 7:00 AM - 6:00 PM Friday: 7:00 AM - 6:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: 8:00 AM - 5:00 PM
Pipeworx Plumbing & Design accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Pipeworx Plumbing & Design offers free project estimates.
Yes, Pipeworx Plumbing & Design offers eco-friendly accreditations.
No, Pipeworx Plumbing & Design does not offer a senior discount.
Yes, Pipeworx Plumbing & Design offers emergency services.
No, Pipeworx Plumbing & Design does not offer warranties.
Pipeworx Plumbing & Design offers the following services: Full Service Plumbing. Complete Sewer & Drain Service. New Construction / Remodels. Water Repipes. Tankless Hot Water Heaters. High-Pressure Drain Cleaning.
Ask for details.

Contact Information

6132 Washington Blvd, Culver City, CA 90232

Service Hours

Sunday:8:00 AM - 5:00 PM
Monday:7:00 AM - 6:00 PM
Tuesday:7:00 AM - 6:00 PM
Wednesday:7:00 AM - 6:00 PM
Thursday:7:00 AM - 6:00 PM
Friday:7:00 AM - 6:00 PM
Saturday:8:00 AM - 5:00 PM
Share project details to get started.